Ratings based on 92 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
for Spaby ShayQuoia from MD
Great overnight spot!Posted Aug 12, 2013 on Hotels.com
They didn't have one of the beds made when we entered the room but it was an upgrade since the one queen size was not available. It balanced out any frustrations. If you are going to Spa World, this is the place to stay!
Recommendedby A verified traveler
Posted Aug 3, 2013 on Hotels.com
for Business Travelersby Tommy
Posted Jul 22, 2013 on Hotels.com
for Business Travelersby Jeff from Chanitly, VA
Many problems during my stayPosted Jun 11, 2013 on Hotels.com
I arrived at the hotel finding that they had no computer service, no telephone service, no internet service and extremely smoky. The staffed advised me that telephone and computer services had been down all day but that there was a call placed for repair. When I asked when I might expect phone and computer service, I was advised that they had been calling the repair service all day and had no idea. As I entered the elevator, there was a STRONG odor of smoke. When I arrived at my floor and the doors opened, the smoke smell was even worse. By the time I got inside my room, my cloths had a strong smell of smoke. The room was OK. It was just the lack of phone, internet and smoky hallways which turned me off. I am in the process of evaluating and choosing a hotel chain for our small company to use during travel. If this is any show of what Extended Stay America has to offer, I don't think that we will be using them.
for Business Travelersby peasley from centrevilel,va
urine in troblem with odorsPosted May 28, 2013 on Hotels.com
on the 3rd floor rooms both had a really bad smell in them that was not smoke but maybe a goat sacrifice :( Had to change room and than that was so so too.
for Personal Eventby A verified traveler
Posted May 28, 2013 on Hotels.com
Recommendedby Su from Atlanta
Great place for restPosted May 26, 2013 on Hotels.com
We just needed a place to stay for our long drive from Boston to Atlanta. We knew some friends in the area, which is why we chose this place. Might be a little way off I-95, but it was worth it. The hotel was clean. And the little kitchen area was perfect for us. If we have to do an extended stay, we will definitely chose this hotel again.
for Personal Eventby Tommy from Culpeper
Vast Improvement!Posted May 14, 2013 on Hotels.com
I have visited this hotel on several occassions and in the past I would not have reccommended any one to stay in this place. There has been a definate change in customer service and ensuring that all prospective guests are aware of their policy about weekly cleaning including what utensils are provided for their convenience.
for Everyoneby A verified traveler
nice place to stayPosted Apr 30, 2013
GREAT staff very friendly keep up the GOOD WORK! would highly recommend this hotel to anyone
Jan 9, 2013 by Manager
The staff and I read your review, and would like to thank you for writing such nice things about your experience. The staff and I truly enjoyed having you visit our hotel. It would be our pleasure for you to repeat your experience with us in the future!
for Business Travelersby Tommy
Never AgainPosted Mar 4, 2013 on Hotels.com
I wanted to give this hotel a fair shake by staying here a 2nd time and not letting what happened the first time be my only experience. I should have listened to that voice in my head that said "Dont Do It". The service was terrible due to a 20minute wait just to check-in to the place. The service did not improve the following day after requesting items that should have been in the room already took 4hours to be delivered.