Ratings based on 109 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Centreville, VA
4.5 Star Rating...I guessPosted Sep 4, 2014
Pros: Perfect location for me and my concert plans
Cons: Staff needs to be HAPPY! SMILE! Welcome the guests like you actually care!
Location: I don't go to centreville a lot...
So I get there at 6:00PM on a Friday and there is only one person checking people in.....weird. I stood there FOREVER! I get in my room and the TV isn't working. I was too busy getting ready to make it to my concert in time so I didn't say anything to anyone until later that night. My friend calls down there to ask them to come fix the TV. The guy comes up with new batteries for the remote; that didn't work. So he said they cannot move the TV's since they are mounted. He offered NO OTHER SOLUTION! I had to call BACK down there to ask him what he was going to do about it. He said there is nothing he can do. I asked for a percentage of the room charge to be charged back to my card, he said no. I asked if we could switch rooms, he said they're sold out. So I asked him, I said I spent $75 on this room and I can't even watch TV and you're not going to do anything about it? Then all of a sudden a free room just opens up magically. I really think the situation could've been handled better.
for Everyoneby A verified traveler from Kalamazoo
Nice hotel in a good location with great staffPosted Jul 29, 2014
Pros: Staff was friendly and helpful.
Cons: Fix the refrigerator. Make sure rooms are ready to be occupied prior to renting them.
Location: Several shopping centers and many restaurants nearby.
Room was okay for the short amount of time I spent in it, but neither the tub stopper nor the refrigerator worked. Hotel staff was great, but they were cleaning the air conditioners that day and rented me a room without an air conditioner, just a hole in the wall. They quickly replaced it after a phone call, but it never should have been rented until the room was ready.
for Everyoneby A verified traveler
Posted Jun 26, 2014
Pros: Convenience for my out of town guests
Cons: Breakfast table could be bigger.
Nice looking room, very comfortable for my visitors
for Personal Eventby Jimmy from NC
SurprisedPosted Jun 23, 2014 on Hotels.com
Convenient to highways, restaurants and shopping. The hotel is clean, neat and located beside a residential area. The staff was exceptional
by cdnbelle from canada
Found the hotel a little run down and dirtyPosted Jun 18, 2014
Location: 15 minutes from the airport.
Found the hotel dirty and smelly. Given the price I was expecting something a little better. Just has a run down feel to it
for Overnight Stay Before Destinationby A verified traveler
Posted Jun 14, 2014 on Hotels.com
Recommendedby Meagan from Va
Posted Jun 4, 2014 on Hotels.com
Came for check in after 4pm and the room wasn't going to be ready for another hour even though check-in was at 3pm. So instead of getting the king size bed I reserved I ended up having to settle for two doubles. Would have waited if we could have, but we had an event we had to be at by 5pm. Frustrating!
for Everyoneby A verified traveler
Posted May 21, 2014
Meet the need for my business trip. Unimpressed with grab and go breakfast.
for Everyoneby Bree
Convenient Location/Would stay againPosted May 18, 2014
Pros: Convenient location- easy access to interstates and highways, convenient to shops and restaurants
Cons: The color-scheme of the room was a lil drab .. (beige and darkish green). A brighter color would have been more pleasant.
The hotel had my check in paperwork ready when I walked in, so all I had to do was show my ID , sign and then get my room key. The check-in process took maybe five minutes total. The room was large, spacious and clean. The bathroom was a good size as well.
Recommendedby A verified traveler
Posted May 15, 2014 on Hotels.com
Very nice stay