Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from California

Nice option for the area

Posted Jul 17, 2014
Pros: The proximity to shopping and dining options is great!
Cons: Consistency of hotel experience.
Location: The location is near shopping, library, parks, and restaurants. The hotel is a short driving distance from many major attractions.
I have stayed at the Cerritos Sheraton several times, usually when visiting family. My only concern about the hotel is that my experience is not consistent. Some trips are great whereas, other trips have been ok.
1 out of 5
by A verified traveler


Posted Jul 14, 2014
First off taking have our second room ready and it was available tell 6 P.m. Our first room the bathtub was filthy and didn't drain properly I would never recommend this hotels to anyone
1 out of 5
by A verified traveler from san leandro

Bad experience

Posted Jul 7, 2014
This is my second times to visit this hotel.First time it was ok but the second times was really bad . I never come back again
4 out of 5
for Everyone
by A verified traveler from Downey,ca.

Posted Jun 17, 2014
Pros: The location was great near shopping and restaurants.
Cons: I would have liked complimentary coffee or snack for the kids. Maybe discount at the Starbucks or restaurant.
Location: Loved the location shopping and restaurants nearby.
My room was a little noisy. The elevator ring was loud enough to wake me up at night and early morning that was the only negative.
5 out of 5
for Everyone
by c

Posted Jun 16, 2014
I stayed in this hotel because the price was very cheap in that night. The room was good, I will say every thing was okay.
2 out of 5
by Joyce from Mesa, AZ

Won't stay here again

Posted May 27, 2014
Pros: The location was close to an event I was attending.
We stayed at the Sheraton Cerritos. The hotel does not provide a mini fridge, nor free Wi-Fi in the room, you have to actually go to the lobby area for free Wi-Fi. One of the pillows on the bed had something sticky on it, it was on the pillow and pillow case. I put a note on the pillow for the maid asking to have the pillow exchanged because there is something sticky on it; it looked like used gum. When I got back to the room the next evening, my note was on a table and the same pillow with the sticky stuff was back in place on the bed. I found that to be unacceptable and felt the pillow should have been replaced. Also, the parting is in the back and you bring your luggage in through the back, unfortunately that is were the rooms for wedding receptions, etc. are. We had a difficult time getting through the wedding guests and brides because they were allowed to set up photo booths and table outside of their rooms in the area where you are supposed to bring your bags through. That was a poor setup and inconvenient.
4 out of 5
for Everyone
by A from OC


Posted May 9, 2014
Pros: The bed was absolutely amazing - i slept like a champ!
Cons: Sometimes common sense would help to make sure a non-handicap guest is not given a handicap room.
Location: Plenty of restaurants and shopping around!
The hotel is nice, clean with comfortable rooms that are technologically pleasing too!
5 out of 5
for Everyone
by Denise from cerritos ca

quality and comfort

Posted Apr 28, 2014
Pros: staff, Kevin, and all other reps were excellent everytime.
Cons: transportation
Location: that is the only inconvinience it was a little too far from the city.
the service was great I couldnt really find anything wrong with the hotel. Everything was provided as needed, I would definately visit again.
3 out of 5
for Everyone
by A verified traveler

Nice hotel to stay at for universal studios

Posted Apr 22, 2014
Pros: Starbucks and the right distance to Universal Studios so I didn't have to stay right in LA
Cons: Cleanliness the shower and bathroom in general were dirty
Location: We went to Universal Studios
The rooms were nice checkin was great got in sooner than planned
5 out of 5
for Everyone
by Patty from 93312

Very nice hotel, beds are wonderful

Posted Apr 21, 2014
Pros: Beds are very comfortable
Location: Sheraton Cerritos,
I travel every other weekend and last two times have been exccellent because I found a very nice place to stay and really rest.