Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Reviews of Howard Johnson by Wyndham Urbana

2 out of 5
Howard Johnson by Wyndham Urbana
1908 N Lincoln Ave, Urbana, IL

Reviews

7.2

Good

Rating 10 - Excellent. 199 out of 808 reviews" "
Rating 8 - Good. 292 out of 808 reviews" "
Rating 6 - Okay. 159 out of 808 reviews" "
Rating 4 - Poor. 80 out of 808 reviews" "
Rating 2 - Terrible. 78 out of 808 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Misty

Disliked: Cleanliness, amenities, property conditions & facilities
The carpets were filthy and in the rooms the lampshades were torn. I had to get my shower head changed because it was full of black mold. The hotel smelled like chemicals when you first walked in. My room smelled like something horrid, mildew mixed with smoke. I paid $338 a night for something that was not even worth it. I wish i hadn’t booked here. I understand it was a special weekend and they can up charge us but come on, the hotel was in horrible condition. I will never book a room at Howard Johnson’s again. I have traveled a ton and have stayed at too many hotels to count but this one takes the cake for worst ever. I do not recommend.
Stayed 2 nights in Apr 2024

8/10 Good

Sylwia, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff is very nice and friendly. Hotel needs a lot remodeling especially bathrooms. Rooms are clean!
Stayed 2 nights in Apr 2024

4/10 Poor

STEFANIE

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Ice machine was broken, had to go to front desk for ice. Reserved room for two, but only provided small towels for one. Had to request more daily. Tv remote didn’t work. Soiled men’s underwear in stairwell for days. Uncomfortable beds with cigarette burn in bedspread. Overpriced at over $500 for two nights. Front desk was polite, but overall disappointed.
Stayed 2 nights in Apr 2024

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and responsive!!
Stayed 1 night in Apr 2024
Response from Ricky on Apr 11, 2024
Certainly!Thank you so much for your kind words! We're thrilled to hear that our staff were able to make your stay enjoyable. We always strive to provide excellent service, and it's great to know that we hit the mark. We hope to welcome you back again soon!

6/10 Okay

Joanne, Belgium

Liked: Staff & service
It was just ok nothing special
Stayed 1 night in Apr 2024
Response from Ricky on Apr 11, 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience was just okay. We value your input and will use it to improve our services. If there's anything specific you think we could do better, please don't hesitate to let us know. We appreciate your business and hope to have the opportunity to better serve you in the future.

6/10 Okay

Jared

Liked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Zhane'

Traveled with partner
Disliked: Cleanliness, staff & service
COMPLETE the full cleaning process. Upgrade the heaters and wide. It’s terrible
Stayed 1 night in Mar 2024
Response from Leon R. on Mar 25, 2024
Hello Zhane,Thank you for taking time to review your stay with us. We apologize for the issues you experienced during your stay. We appreciate your feedback and will use it to improve our cleaning process. Thank you!

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very gross hallways. Dirty and smelled like cat pee. Only stayed one night and had originally booked two. Was promised by Thomas at the desk the general manager would refund. Took several times calling and still waiting for the refund. Do not stay here. When I checked in, very drunk man in lobby seating holding a small bottle of liquor not dealt with by desk staff.
Stayed 2 nights in Mar 2024
Response from Leon R. on Mar 25, 2024
Hello Christine, Thank you for taking time to provide feedback on your stay with us. We apologize for the issues you experienced during your stay. We value your feedback and will share it with our staff so that we can improve in our cleaning process and ensure this does not take place in the future. Thank you!

2/10 Terrible

Sandra

Stayed 5 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
We had some issues with both Wifi and the TV, but the staff was very quick to determine root causes and address the issues. Good job by them!
Stayed 1 night in Mar 2024
Response from Leon R. on Mar 21, 2024
Hello William,We greatly appreciate your feedback. We are happy to see that our staff was helpful and able to repair the issues you experienced quickly. We hope all else went well during your visit to the area. Thank you!

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024
Response from Leon R. on Mar 21, 2024
Hello Samuel,Thank you for taking time to review your stay with us. We are happy to see that you enjoyed your time with us and hope to have you as our guest in the future as we continue to improve our hotel. Thank you!

8/10 Good

April

Stayed 5 nights in Feb 2024
Response from Leon R. on Mar 21, 2024
Hello April,Thank you for taking time to review your stay. We are happy to see that you were pleased with our accommodations and look forward to having you as our guest in the future. Thank you!

2/10 Terrible

Alexandra

Business traveler
Disliked: Amenities, property conditions & facilities
The EconoLodge in Champaign Urbana was an untenable, stressful experience. The walls are extremely thin, I was given a room on the first floor with an adjoining room which was occupied by someone who screamed at someone on the phone for hours on end, keeping me up until 3 in the morning. I complained to the desk multiple times and they assured me they would ask her to quiet down, but she didn’t. The room was dirty, the sheets were stained, and a single roll of toilet paper was provided in lieu of tissues. The desk staff were kind enough to refund me for my remaining nights, but I would not recommend booking this hotel.

10/10 Excellent

Daniel

Stayed 1 night in Feb 2024
Response from Leon R. on Mar 21, 2024
Hello Daniel,Thank you for taking time to review your recent stay with us. We are happy to see that you enjoyed your time at our hotel, and hope all else went well during your visit to the area. Thank you!

10/10 Excellent

Que

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet around this property so it is a good place if you want to be close to Champaign but away from all the noise!
Stayed 1 night in Jan 2024
Response from Leon R. on Jan 30, 2024
Hello Que, Thank you for taking time to review your stay with us. We are happy to see that your stay was comfortable and hope all else went well during your visit to the area. We look forward to having you as our guest in the future. Thank you!

8/10 Good

Amy

Disliked: Amenities
Quick check in and they even gave a different room when the one we had. Overall an pretty good place!
Stayed 1 night in Jan 2024
Response from Leon R. on Jan 14, 2024
Hello Amy,Thank you for taking time to review your stay with us. We are happy to see that you enjoyed our accommodations and hope all else went well during your visit to the area. We hope to see you in the future as we continue to improve our hotel. Thank you!

2/10 Terrible

robin

Disliked: Cleanliness, property conditions & facilities
Property has bed bugs and front desk did not seem surprised she asked if I wanted a different room
Stayed 1 night in Dec 2023
Response from Leon R. on Dec 21, 2023
Hello Robin, Thank you for taking time to provide us with feedback on your recent stay. We are truly sorry for the issues you experienced during your time with us and appreciate you getting this information to us promptly so that we can investigate this issue. We look forward to hearing from you in the future. Thank you!

2/10 Terrible

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First of all, false advertising no jacuzzi. Ice machines were not working. Rooms were hot as heck. And to top it off the power went out in the room during the middle of the night, and had to switch rooms. Bad experience for me.
Stayed 2 nights in Dec 2023
Response from Leon R. on Dec 19, 2023
Hello Robert, Thank you for taking time to review your recent stay with us. We are sorry to see that your stay was not as pleasant as you or we would have liked. We hope all else went well during your visit to the area and hope to see you in the future as we continue to improve our hotel. Thank you!

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ģreat
Stayed 1 night in Dec 2023
Response from Leon R. on Dec 14, 2023
Hello Jordan, Thank you for taking time to review your recent stay with us. We are happy to see that you enjoyed your time at our hotel and look forward to having you as our guest in the future. Thank you!

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay there again
The room was clean, service was professional, plenty of parking all at a fair rate. Yeah,,,, I’d stay there again
Stayed 1 night in Dec 2023
Response from Leon R. on Dec 10, 2023
Hello John,Thank you for taking time to provide us with feedback on your recent stay. We are happy to see that you enjoyed your time with us, and hope that all else went well during your visit to the area. If there is any way that we can improve your future stays, please let us know. Thank you!

10/10 Excellent

Whitney

Stayed 1 night in Nov 2023
Response from Leon R. on Dec 10, 2023
Hello Whitney,Thank you for taking time to provide feedback on your stay with us. We are happy to see that you enjoyed our accommodations and look forward to having you as our guest in the future. If there is anything we can do to make your future stays more enjoyable, please do not hesitate to contact us. Thank you!

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service
Clean room, nice bed, and quiet.
Stayed 1 night in Nov 2023
Response from Leon R. on Nov 14, 2023
Hello Timothy,Thank you for taking time to review your stay with us. We are happy to see that your stay was comfortable and hope that all else went well during your visit to the area. We look forward to seeing you in the future as we continue to improve our hotel. Thank you!

2/10 Terrible

Matthew

Stayed 1 night in Nov 2023
Response from Leon R. on Nov 14, 2023
Hello Matthew,Thank you for your feedback. We are sorry to see that your stay was not as pleasant as you or we would have liked. We would like to hear more about your stay so that we can provide a more enjoyable stay. Thank you!

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing redeeming about this hotel. The first room i was given was not made up, the second one the door was open when i got there. the hallways smelled awful and were visibly very dirty. The room was newer but still smelled. The room was not made up the second day and i had to go down to the front desk to get towels and they were very rude about it.
Stayed 2 nights in Nov 2023
Response from Leon R. on Nov 14, 2023
Hello Timothy, Thank you for taking time to provide us feedback on your stay. We apologize for the issues you experienced during your time with us and assure you that these items being addressed. We hope all else went well during your visit to the area and hope to have you as our guest in the future. Thank you!

4/10 Poor

Paul

Stayed 1 night in Nov 2023
Response from Leon R. on Nov 14, 2023
Hello Paul, Thank you for your review. We are sorry to see that your stay was not as enjoyable as you or we would have liked. We would like to hear more about your stay so that we can continue improving our hotel. We look forward to hearing from you. Thank you!

6/10 Okay

Anupam

Stayed 1 night in Nov 2023
Response from Leon R. on Dec 10, 2023
Hello Anupam,Thank you for taking time to review your stay with us. We appreciate your feedback and hope to have you as our guest in the future so that we can provide you with a more enjoyable stay. Thank you!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service
Property ok for price.
Stayed 1 night in Nov 2023
Response from Leon R. on Nov 11, 2023
Hello Dana,Thank you for taking time to review your stay with us. We are happy to see you enjoyed your stay with us and hope for the opportunity to have you as our guest in the future. Thank you!

6/10 Okay

Tom, Cedar Rapids

Stayed 1 night in Oct 2023
Response from Leon R. on Nov 2, 2023
Hello Tom, Thank you for taking time to review your stay with us. We hope all went well during your visit to the area. If there is anything we can do to make your future stays more enjoyable, please do not hesitate to contact us. Thank you!

2/10 Terrible

Martin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Leon R. on Oct 24, 2023
Hello Martin, Thank you for taking time to review our hotel. We are sorry to see that your stay was not as pleasant as you or we would have liked. We hope all else went well during your visit to the area and look forward to hearing from you in the future. Thank you!

2/10 Terrible

marcelo

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedbugs
Stayed 2 nights in Oct 2023
Response from Leon R. on Oct 24, 2023
Hello Marcelo,Thank you for taking time to review your stay with us. We apologize for the issues you experienced during your stay. We appreciate you getting this information to us promptly so that we can further investigate. We hope that all else went well during your visit to the area, and hope to hear from you in the future. Thank you!

10/10 Excellent

Jan

Stayed 1 night in Oct 2023
Response from Leon R. on Nov 11, 2023
Hello Jan,Your feedback is greatly appreciated. It is great to see that you enjoyed our accommodations, and hope all else went well during your visit to the area. We look forward to having you as our guest in the future. Thank you!

8/10 Good

Cesar

Stayed 1 night in Oct 2023
Response from Leon R. on Nov 10, 2023
Hello Cesar, Thank you for taking time to review your stay with us. We are happy to see that you enjoyed our accommodations during your visit to the area. If there is any way that we can make your future stays more enjoyable, please do not hesitate to contact us. Thank you!

4/10 Poor

Torben

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend
Stayed 3 nights in Oct 2023
Response from Leon R. on Oct 17, 2023
Hello Torben, Thank you for taking time to review your stay with us. We are sorry to see that you were not as satisfied with your stay as you or we would have liked. We hope to have you as our guest in the future as we continue to improve our hotel. Thank you!

2/10 Terrible

Kyler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was awful, my room keys kept not working so I had to go get new ones 3 times. House keeping did not come to my room one time in 3 days. Some car had their window busted and car broken into out front. Room smelled of smoke as well.
Stayed 3 nights in Oct 2023
Response from Leon R. on Oct 17, 2023
Hello Kyler, Thank you for providing us with feedback on your stay with us. We are sorry to see that your stay was not as enjoyable as you or we have liked. We hope that all else went well during your visit to the area and hope to see you in the future. Thank you!

8/10 Good

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Leon R. on Oct 17, 2023
Hello Keith, Thank you for taking time to review your stay with us. We are happy to see that your stay went well. If there is any way that we can make your future stays more enjoyable, please do not hesitate to contact us. Thank you!

8/10 Good

JD

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were looking for just a decent inexpensive place for an overnight stay. They allowed us an earlier check-in and an extra hour check out. That worked out much better for our schedule as we were only there to sleep. Toilet handle broke. No biggie. No soap in room so had to wash with shampoo and grabbed some from maids cart the next morning. Also only decaf coffee in the room. Door key would not work twice. Just little things but annoying.
Stayed 1 night in Sep 2023
Response from Leon R. on Oct 2, 2023
Hello JD,Thank you for choosing to stay with us. We are happy to see that our accommodations worked well for your needs. Your feedback will be shared with our entire staff to ensure that these issues do not happen in the future. We hope to see you in the future as we continue to improve our hotel. Thank you!

4/10 Poor

Mie

Liked: Staff & service
Disliked: Cleanliness
Very cheap, but there were bugs in the bedroom and there was only coffee for breakfast. Pool was also far too cold to swim in.
Stayed 2 nights in Sep 2023
Response from Leon R. on Oct 17, 2023
Hello Mie, We apologize for the issues you experienced. Your feedback is very helpful in the improvement of our hotel. We hope to have you as our guest in the future as we continue to improve our hotel. Thank you!

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Leon R. on Oct 2, 2023
Hello Thomas, Thank you for taking time to review your stay with us. We are sorry that your stay was not as pleasurable as you or we would have liked. We would like to hear more about your stay so that we can find ways to improve. We look forward to hearing from you. Thank you!

2/10 Terrible

Muthahhir

Stayed 1 night in Sep 2023
Response from Leon R. on Oct 17, 2023
Hello Muthahhir,Thank you for your review. We are sorry to see that your stay was not as pleasant as you or we would have liked. We would love to hear more information about your stay so that we can continue to improve our hotel. Thank you!

10/10 Excellent

Ann

Stayed 1 night in Sep 2023
Response from Leon R. on Sep 21, 2023
Hello Ann, Thank you for taking time to review your recent stay with us. We are happy to see that you enjoyed your time at our hotel and hope all else went well during your visit to the area. We look forward to having you as our guest in the future, Thank you!

8/10 Good

RAMSEY

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Leon R. on Sep 21, 2023
Hello Ramsey,Thank you for taking time to provide feedback on your stay with us. We are happy to see that you were pleased with your stay. If there is any way that we may be of further assistance, please do not hesitate to contact us. Thank you!

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Leon R. on Sep 5, 2023
Hello Cindy, Thank you for taking time to review your stay with us. We are happy to see that you enjoyed our accommodations and hope all else went well during your visit to the area. If there is any way that we can be of assistance with future reservations, please do not hesitate to contact us. Thank you!

2/10 Terrible

Verified traveler

Ew
there were people smoking crack at this hotel
Stayed 1 night in Aug 2023
Response from Leon R. on Sep 5, 2023
Hello,Thank you for taking time to review your stay. We apologize for the issues you experienced during your stay. We would like to hear more information about your experience so that the issue can be further investigated. Please feel free to contact us at any time. Thank you!

8/10 Good

Max

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Leon R. on Aug 30, 2023
Hello Max, Thank you for taking time to review your recent stay with us. We are happy to see that you were pleased with our accommodations, and hope to see you in the future. Thank you!

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Leon R. on Aug 30, 2023
Hello Gary, Thank you for taking time to review your stay at our hotel. We greatly appreciate your feedback. If there is anything we can do to improve your future stays, please do not hesitate to contact us. Thank you!

8/10 Good

Trevor

Traveled with group
Liked: Amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2023
Response from Leon R. on Aug 30, 2023
Hello Trevor, Thank you for taking time to review our hotel! We are happy to see you enjoyed your stay and we hope all else went well during your visit to the area. Thank you!

2/10 Terrible

dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
no ice, basketball game going on above us staff did nothing about it after reaching out to them 2 times would never recomend to anyone unless you dont have a tent
Stayed 2 nights in Aug 2023
Response from Leon R. on Aug 30, 2023
Hello Dennis,Thank you for taking time to provide us with feedback on your stay. We apologize for the noise issue you experienced during your time with us. Your review has been shared with our staff so this issue is can be resolved more promptly in the future. We hope that you have the opportunity to stay with us in the future as we continue to improve our hotel. Thank you!

2/10 Terrible

Thomas

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ice machines did not work and the TV did not work and never worked the entire time we where there.
Stayed 1 night in Aug 2023
Response from Leon R. on Aug 27, 2023
Hello Thomas,Thank you for taking time to review your stay with us. We are sorry to see that your stay was not as pleasant as you or we would have liked. We greatly value your feedback as it will help us in resolving these issues. We hope to have you as our guest in the future as we continue to improve our hotel. Thank you!

6/10 Okay

Gale

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Leon R. on Sep 21, 2023
Hello Gale,Thank you for taking time to provide feedback on your stay with us. We would love to hear more about your stay, so that we can ensure a more enjoyable visit during your next visit to the area. We look forward to having you as our guest in the future as we continue to improve our hotel. Thank you!