Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
2.7 Room cleanliness
2.3 Service & staff
2.7 Room comfort
2.7 Hotel condition
They paid and stayed.
by Sue from England, UK
heritage hotelPosted Apr 4, 2013
Pros: the decor of my room
Cons: the staff attitudes
Location: on a major road some distance outside Panchkula ok if you have transport
The room was delightful with the most amazing large bathroom water was off cold but perhaps that was my fault. The air conditioning was good too but the electrics were very dodgy - I had to hold the plug in while the kettle boiled, not something I would repeat. Information was misleading too; there is no swimming pool which was one of the features that had attracted me.Piped ' music' seemed inappropriate.The hotel is also out of the way so I was overcharged regularly by the local taxi driver. Food is vegetarian, restaurant staff were slow. I was told there was no fruit in an area full of it. I had booked and paid for a further night but chose not to stay really because of the staff and the taxi problems.
Recommendedby A verified traveler from Greater London
A sense of the past near a modern cityPosted Oct 26, 2011
Location: The Nek Chand Rock Garden in Chandigarh is a must. It is a very weird conception but it works and you cannot be unimpressed. Nek Chand, the creator of this place is around and you can meet him. He has really turned recycling into an art form. It is a fun place ( this is why there were so many schools visiting on the day I went ) and everywhere you turn, you want to know what material(s) has/have been used.
The Fort is located about 11kms from the city of Chandigarh. As you enter the huge door, you immediately feel you're in an old palace. It is well maintained with some enjoyable gardens. My room was stunning, furnished with heavy wood antique pieces. I had a huge bed which I climbed on with the aid of a foot stool. The bathroom was spacious with a lot of marble and original brass fittings. I had a television, a fridge and tea and coffee making facilities. The restaurant was quite small but pleasantly decorated. The meals were included in the deal ( just as well considering how far it was from the city ) and the food was excellent. The staff were very attentive ( it is, I believe a place used for training young people in the hotel business ) , helpful and kind. The only downside was the closure of the swimming pool and the gym. By the look at the sign, it might have been closed for a while. Better check this before you go.
by A verified traveler from Seattle
Very poor experiencePosted Feb 23, 2011
I was given the wrong room on arrival - not cleaned, sheets on bed left from the previous occupant. When moved to the more expensive room I had reserved, the room appeared to have not been cleaned in years. Shower did not work. Traffic noise was bad enough to require use of ear plugs to obtain any sleep at all. No heat. The place was ~ 40 minutes ride by taxi to Chandigarh, and was not at all convenient to my business there. Upon check out, the staff claimed no knowledge of my payment via Expedia, and attempted to make me pay again for my stay. I recommend staying elsewhere.