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Reviews of The Toy Hotel

4 out of 5
The Toy Hotel
SCO 165 - 167, Sector 34-A, Chandigarh, Punjab

Reviews

6.8
Rating 10 - Excellent. 10 out of 34 reviews" "
Rating 8 - Good. 7 out of 34 reviews" "
Rating 6 - Okay. 8 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 6 out of 34 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Hasan

Stayed 6 nights in Feb 2023

4/10 Poor

Sachin

Disliked: Staff & service, property conditions & facilities, room comfort
Should be a 2 star hotel tops
Terrible service. Took 4-5 requests for everything. Flush wasn’t working well. Bed was uncomfortable. Breakfast started an hour late with slow service. Electrical were shot. I’d rate it as a 2 star hotel tops.
Stayed 2 nights in Nov 2017

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and helpful, friendly staff
Great hotel, very clean and the staff were very helpful and gave advice about the best shopping and sightseeing and arranged a taxi for a day to take us to places we wanted to see at a very reasonable cost. Food good and varied for breakfast. Tea & coffee making facilities in the room and mineral water provided daily. Rickshaws and taxis readily available outside. Good tv reception and WiFi available. Felt very comfortable at this hotel and it has a lift.
Stayed 3 nights in Oct 2017

2/10 Terrible

Hari

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel in last 15 years of my stay in hotels
The hotel was stinking like a garbage dumpster.
Stayed 1 night in Jul 2017

10/10 Excellent

Dr AD, Palampur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to educational coaching hub
It was nice experience. however door lock was fualty

6/10 Okay

Tuomas

Disliked: Cleanliness, property conditions & facilities
Business trip to Chandigarh
This was the second time I stayed at the Toy Hotel. So I knew where I was going. This time however, I saw the hotel in poorer condition than 8 months ago. The hotel seemed dirtier than last time. But what bothered me more was that the hotel had closed the restaurant. So I had no place to eat after working all day. I was not happy with the hotel. The staff understood English better on my prior trip. Wifi was weak.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Grubby and insect infested. Moved out without staying
Response from amir on Sep 7, 2016
Dear Valued Guest, Greetings from The TOY Hotel, Chandigarh!!! Thank you very much for sharing your feedback on this forum. I sincerely apologise for inconvenience cause during your stay and assure you that all justified measures would be under taken pertaining to your constructive comments. We urge to treat this incident in isolation, do allow us another opportunity to serve you better. We look forward to welcoming you back. With warm Regards Amir khan Asst.Front Office manager The TOY Hotel Chandigarh 8968414109

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near city center
I was dreading staying in Chandigarh for one night (because of the hear) after vacationing in Himachal Pradesh. Turned out I loved the hotel, the room was spacious so we were able to stay in comfortably, enjoying drinks and looking out a large window with green trees outside. Went for a short walk outside, did a little shopping and ate in the hotel restaurant. the welcome drinks were most welcome and a farewell gift of chocolates was a nice touch. Will definitely stay here again if I go back to Chandigarh
Response from amir on Jun 14, 2016
Dear Valued Guest, Greetings from The TOY Hotel, Chandigarh! Thank you very much for sharing your wonderful review on this forum. We are glad to note that you have a pleasant and comfortable stay. I have taken the liberty to share your kind appreciation with whole team and they are delighted to note that their contribution has been appreciated and recognised. We look forward to welcoming you back very soon. With Warm Regards, Amir khan Asst.Front Office Manager The TOY Hotel Chandigarh 8968414109

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good Hotel but needs renovation.
We were in Chandigarh for business, so thought of staying at the hotel as it seemed interesting. The hotel concept and style is great but its old and beginning to show age, sofas are torn in certain rooms, you can see where paint touch ups have been done in spots instead of full walls. For the price we paid its worth it but that means you have to be willing to accept you get what you pay for.

6/10 Okay

Thirusha

Liked: Cleanliness
Response from Thank you on Apr 9, 2016
Dear Sir, Greetings from The TOY Hotel, Chandigarh!!! Thank you very much for taking your valuable time and sharing wonderful feedback on this forum. We are glad to note that you have a pleasant and comfortable stay. Regards Amir 8968414109

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Rude staff, the girl at the front desk was more interested in attending to her personal call on her mobile rather than attend the needs & enquires of my husband & myself. Complimentary wi fi didn't work the whole time we were there. Nothing special or worthwhile going back for again.

2/10 Terrible

tony and lisa, ontario canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
overrated hotel
1- spring damaged on bed and was lopsided 2-basin in bathroom was too high
Response from Dinesh on Jun 1, 2015
Dear Guest, Thank you so much for staying with us and sharing your feedback! I sincerely apologize for the inconvenience caused because of the shortcomings that you have highlighted and assure that you won’t come across such issues again. All apologies once again and hope to see you soon! Yours Sincerely, Dinesh Sehji +91 9988651878 gm@thetoyhotel.in

8/10 Good

varun g, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique hotel
Good location. Good breakfast. Clean big rooms. Good wifi speed
Response from Dinesh on Jun 1, 2015
Dear Guest, Thank you very much for sharing your compliments with us, they are really very special. We look forward to welcome you back on your next trip to Chandigarh. Yours Sincerely, Dinesh Sehji +91 9988651878 gm@thetoyhotel.in

6/10 Okay

Amit, delhi

Liked: Staff & service
ac
Good
Response from Thank you on Apr 9, 2016
Dear Sir, Greetings from The TOY Hotel, Chandigarh!!! Thank you very much for taking your valuable time and sharing wonderful feedback on this forum. We are glad to note that you have a pleasant and comfortable stay. Regards Amir

10/10 Excellent

stylz4u, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
it was a nice stay at toy hotel.we spent 1 night at this hotel. the staff was very polite. food was so delicious. overall it was a good stay.
Response from Dinesh on Jun 4, 2015
Dear Guest, Thank you for taking out the time for sharing your experience with all of us. We are delighted to know that you had a great stay. We look forward to your continued patronage. Hope to see you soon! Yours Sincerely, Dinesh Sehji +91 9988651878 gm@thetoyhotel.in

10/10 Excellent

Elm Owen, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOY Hotel, Thinking Of You!
I stayed in the TOY Hotel, Chandigarh for 25 nights. Gee, that was a long stay. But it didn't feel that long because I felt so connected with the hotel staff, who treated me as a friend instead of a guest. Wow, how could I simply put my feeling toward the Toy Hotel? It's by far the best hotel experience I have. Great service, modern ambiance and decoration, and most importantly, tentative and friendly staff. I asked the hotel to broadcast the World Cup matches in the Lounge and they kindly agreed. We stayed up late to watch the matches night after night with the night-shift staff. I felt like watching football games with my friends in my living room couch, feeling so much like home! What's more, the breakfast staff even invited me, to my great surprise, to join them for a one-day tour to Katra & Jammu. It was by far the best surprise and wildest adventure I have during my stay at TOY. I strongly recommend you to stay with The Toy Hotel so that you won't just stay in the hotel. You LIVE in the hotel.

8/10 Good

SAHAI, MUMBAI

Liked: Staff & service, property conditions & facilities
TOY HOTEL
NICE LOCATION, GOOD BREAKFAST CLAEN AND TIDY ROOMS

10/10 Excellent

Thatchanok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transit Trip in Chandigarh
The hotel is a type of hip hotel. The style is fashion and good decoration. The location is good and it is very close to airport. This is one of the good City Hotel I have ever stay.

6/10 Okay

Sid, Mumbai

Disliked: Staff & service, property conditions & facilities
Needs a LOT of work
Our stay at the Toy hotel was mixed. The bellboy was fantastic, the check in staff not so great. The rooms badly need a makeover but the sheets were clean. The breakfast spread was great but the taste needs improvement. All in all, Ginger is far better, cleaner and cheaper. Won't recommend this place.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice Lounge/Restaurant, Great Staff, Poor rooms
The Lounge and Restaurant were very nice and offered quite a selection. The staff was very professional and helpful. However, the rooms were old and not so clean. The mirrors had stains from what seemed a while back and could use some renovation.

4/10 Poor

Salil, New Delhi

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not Toy with the idea of staying there again.
Food was the only thing to like through out my stay. Front desk guy till maintenance guy everyone seems either overworked or not enough compensated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good staff
Polite efficient staff willing to advise and help..excellent buffet breakfast with good staff and service..would use this hotel again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good staff
Polite efficient staff willing to advise and help..excellent buffet breakfast with good staff and service..would use this hotel again.

6/10 Okay

Rajiv Chawla, Faridabad

Disliked: Cleanliness
Spacious Rooms
Average Business Hotel with Spacious rooms.

6/10 Okay

Raj, Mumbai, India

Nice Hotel, good location, recommended,
Our stay was very brief, just overnight, no problems in check-in, courteous staff, large spacious well decored rooms & washrooms. No complaints.

8/10 Good

Cal, Canada

Liked: Staff & service
Quite satisfactory
A very decent place to stay. Staff fall over themselves to be helpful. Clean and modern. I recommend it.

10/10 Excellent

jinesh, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super... What a pleasant surprise
A small hotel Brilliant reception and excellent staff. Even standard Rooms are really big. I had booked a standard category room, but the room was so big that I actually asked them if they had upgraded. The bathroom was brilliant with good quality toiletry, however the hand shooter was a little broken (something I have come to terms with to be present with most Indian hotels. Good quality tata sky, and good a/c Linens were reasonably OK and acceptable, however the mattress was a little bare to the extend that you can feel the springs. A little away from the main snooping and eat out sectors (17 ,35,22,8) However the radio taxi services are very efficient and the traffic much organized in chandigarh makes these distances look small.(unlike mumbai , bangalore... The traffic of which places can be described nightmarish) Breakfast was good as long as u stick to the north Indian items ( south Indian dishes are best avoided in the whole of north india, sometimes I wonder why hotels including 5* attempt what they cannot do best) Overall a good stay My choice of hotels were taj and park plaza, but I decided to save money as my stay was just for the night, but I am glad Ah ... One more thing.. The floor corridors were carpeted.... And guess what . . .they did NOT STINK...(this was a complete surprise) Expect and go as a 3* in mind...

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ikke verdt penger.
Har vært på dette hotellet før, og da hadde det en helt annen standard. Alt var møkkete, bad, gulv, vegger osv. Hotellet trenger sårt renovering.
Stayed 1 night in Apr 2023

2/10 Terrible

Hunny

Disliked: Cleanliness, staff & service
I booked this hotel because all the 5 stars in the city were booked. And I checked out from the hotel within 5 hours because the both the bedroom and the bathroom were infested with bugs and cockroaches. I escaped with a few bites on me and I don’t think I wanted more. NOT RECOMMENDED.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Thank you on Apr 9, 2016
Dear Sir, Greetings from The TOY Hotel, Chandigarh!!! Thank you very much for taking your valuable time and sharing wonderful feedback on this forum. We are glad to note that you have a pleasant and comfortable stay. Regards Amir

8/10 Good

Turist, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell
The Toy Hotel ligger greit plassert i forhold til attraksjoner i Chandigarh. Hotellet har spesiell design, noe vi likte veldig godt. Vi reiste med to tenåringer, og rommet var stort nok til at det kunne res opp to ekstra senger på rommet. Maten i restauranten var mye dyrere enn smaken skulle tilsi.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Enttäuschend
Das Zimmer war noch nicht fertig als wir um 15:00Uhr am Hotel waren. Die Ausstatung im Zimmer war sehr stark abgenutzt. Flecken auf dem Spiegel, Kanten an Regal und Bett abgesplittert. Das Bad war soweit sauber, aber an den Kanten im Bad überall Schimmel und schwarze Felcken. Alles in allem versprechen die Bilder im Web nicht das was es heute ist.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
10 Tage Geschäftsreise
Der Service im Hotel war gut. Die Angestellten stets bemüht zu helfen. Die Bewertung für die Sauberkeit kommt daher, dass nicht immer der Teppich gesaugt wurde und obwohl das Hotel recht neu ist, bereits viele Verbrauchsspuren und Schmutz an den Wänden und Teppiche ist. Das Restaurant war gut.