Lounge

Reviews of New Century Grand Hotel Changchun

4 out of 5
New Century Grand Hotel Changchun
No 2299 Jingyang Road, Lvyuan District, Changchun, Jilin

Reviews

8.0

Very Good

Rating 10 - Excellent. 12 out of 31 reviews" "
Rating 8 - Good. 13 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

2/10 Terrible

Kevin Teter, USA

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
hotel scams you on swimming pool
terrible hotel charges you about 20 dollars for a swim cap in order to go swimming after you pay 75 dollars a night.
Stayed 2 nights in Dec 2017
Response from Yuki on Dec 25, 2017
Dear guest, Thank you for your stay in New Century Grand Hotel. We do apologize for having caused you such inconvenience because the swim cap. All hotels are required with the swimming cap in the pool, because the pool chemicals will damage your hair.We will continue improve the quality of service and product improvement. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Could do better with cleaning.
We stayed there for 2 nights. The best part is breakfast buffet with unlimited items. My only concern was that the room is not very clean as expected. I saw 3-4 used match sticks and burnt cigarettes on the floor when I moved my night stand a bit to plug in my phone charger.
Stayed 2 nights in Jun 2017
Response from Yuki on Jun 30, 2017
Dear guest, Thank you for your stay in New Century Grand Hotel. We have breakfast in the Chinese and Western style, as well as northeast local breakfast, more than 100 categories. We are pleased that you enjoyed our breakfast. We do apologize about the room’s sanitary. According to your feedback, we will strengthen the details of room clean, and ensure the comfort & cleanliness of the room. Thank you again for your comment and we sincerely look forward to your visit again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager at the hotel helped me whenever I needed it. She spoke english and helped me find the places I needed
Response from Yuki on Sep 12, 2017
Dear guest, Thank you for your stay in Changchun New Century Grand Hotel. We are pleased that you enjoyed the stay in our hotel.New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good business option for Changchun
I checked in very late and the whole process was smooth and fast. I was pleasantly surprised to find that the room was larger than expected. All the usual amenities were there including tea/coffee,toiletries, slippers etc. There was one major flaw in the bathroom in that the shower attachment was not fixed high enough on the wall requiring it to be held while showering. This may have been an issue specific to my room for some reason. Breakfast was good with a wide range of Western and Chinese fare. The hotel has several dining options including the German bar with (sort of) Italian food. Nothing special about the location of the hotel. It is possible to walk or jog outside but only along busy roads. All in all, I would stay at this hotel again. It is fine for business and almost up to international standards.
Response from Yuki on Jun 18, 2016
Dear guest, Thank you for your stay in Changchun New Century Grand Hotel. We are pleased that you enjoyed the stay in our hotel.And thank you very much for your advice.New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!

8/10 Good

KK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Thomas, southern CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chanchun's best hotel for the value
Great hotel with one of the best swimming pools I have seen at a hotel. Wonderful dinner buffet with all you can eat and drink (sake for me). My only issue is it is far from everything, but still probably the best hotel choice in Changchun.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - west side of Changchun
Hotel staff were very helpful - I was able to book a meeting room and catering over the phone prior to my arrival as a guest. That said, it very much helps to be able to speak Mandarin, as fewer members of staff are as proficient in English as similar quality hotels in other, larger cities. The breakfast buffet is large with lots of variety. The coffee is good. These two items are important as the location of the hotel is not close to downtown with lots of cafes or bakeries, or other breakfast options. The taxi fare from this hotel to Changchun Longjia Airport was 120 rmb, and it took an hour to get there on a relatively traffic-free Saturday morning.

6/10 Okay

KEONSOO

Business traveler
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

8/10 Good

地球人, JAPAN

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
三回目の滞在でしたが、AIロボットが導入していることにびっくりした。朝食の種類は豊富でよかったです。
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

SHIU YUEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

YU TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

YuiSoon

Liked: Cleanliness, property conditions & facilities, room comfort
장춘 공항과 멀어서 아쉽습니다. 장춘 서쪽에 지역에 위치하고 있어서 , 와이파이가 너무 늦습니다.
Stayed 1 night in Aug 2017
Response from Yuki on Sep 7, 2017
Dear guest, Thank you for your stay in New Century Grand Hotel. It will be cost 45 minutes from our hotel to the Airport. Because the airport is far from the center of the city. And we do apologize for having caused you such inconvenience because the internet. If you have anything else, you can contact"0", we will solve as soon as possible. For example, send you a router. We will improve this problem as soon as possible.Thank you again for your comment and we sincerely look forward to your visit again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
気持ちのいいホテル
とても気持ちのいいホテルです。 周辺にきれいなレストランが少ないので、 タクシーが必要です。
Response from General Manager on Sep 20, 2016
Dear guest, Thank you for your stay in Changchun New Century Grand Hotel. We are pleased that you enjoyed the stay in our hotel.New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!

8/10 Good

alexandra

Liked: Staff & service, room comfort

6/10 Okay

りゅう, 鎌倉市

Disliked: Property conditions & facilities
提供されるサービス、雰囲気の割に料金がやや割高か
自動車関係の仕事で長春を訪れた人には好立地だと思います。裏の方にレストラン街があるのも楽しめます。 ただし、施設が古くなっていること、朝食がつかないことを考慮するとかなり割高な感じを持ちます。 朝食を食べた人からの伝聞ですが、100元を超えるわりに質は低く満足度は低いそうです。以前利用したバーでも、高い料金でとてもひどいカクテルを飲まされました。

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Low to No-Standard
Late late arrival due to flight delay. Could not find the menu - strangely later found it on the TV screen. Called and they only have fried rice (Yangzhou Style), which is fine. The room service attendant sounded like almost fallen asleep and knew NOTHING. Two persons came to deliver my fried rice (with no shrimp and sparsely with tiny diced ham) - seems in for some tips. Found two piece of eyebrows in the dish of rice of colossal size - almost puked. The room was too big, but there's nothing in it with lots of empty space. There is a teaser video on TV - Locally produced with a funny plot. One could observe how narrow the vision of this hotel's management is - enclosed to this little industrial town. The hotel's lunch buffet is terrible. Food was cold by 1 pm. Low quality - for non-Chinese dish that tries hard to mimic international standard. ONE brilliant service gesture at the end. A sales manager offered me to shower at the fitness centre after check out before catching a train. Though the fitness centre changing room had no air-con and smells mouldy with used towels all over the wet floor. It was a terrible scene! Overall would not recommend to anyone looking for least-acceptable international standard. The location is also not close enough to industrial cluster, better stay in Changchun downtown.
Dear guest,Thank you for your stay in New Century Grand Hotel Changchun.We do apologize for having caused you such inconvenience because the menu ,the room service ,the lunch...... We will consider your advice seriously and look into the problem carefully as soon as possible. Thank you again for your comment and we sincerely look forward to your visit again!

10/10 Excellent

kanno, 仙台

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お世話になりました。
トイレについて不安がありましたが、大丈夫でした。それと、 シャワー室の供給量より排水量が劣っている為、供給量を調節しないと、バスルームが 水浸しになるので、注意が必要でした。でも、良い旅ができ感謝です。

8/10 Good

juliijulii, 関西

Liked: Cleanliness, staff & service, room comfort
便座が冷たいがその他は良好
長春で4軒目のホテルで、日本と同じクラスの感覚で利用すると落ちます。 空港からも少し遠くて立地が悪い様です。 部屋は暖かいです。只窓辺へ立つと冷気が入って来てすごく寒いです。 私の泊った部屋の広さは普通で綺麗です。 ベッドの寝心地は良いですが、少し高い感じがします。 友達に薦めない理由は初めから解って居ましたが日本語が全く通じません 私は簡単な英語で何とか意思が伝わりました。

8/10 Good

hongtao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

NONNOSHEA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

murazi, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いい旅になりました。
○ゆとりあるスペースで、キレイでした。 2泊でしたので、外出中に ルームクリーニングをお願いしましたところ、 キレイに、安全にしていただきました。 日本語の出来る方がいなかったのが残念でしたが、 (ホテルの方が、日本語の分かるお友達にTELして通訳をしていただき、機転のきいた対応 をしていただきました。)

10/10 Excellent

Jacknikal, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルでのステイはとても快適。 毎日メイク時に、少しですが、部屋にフルーツの盛り合わせ差し入れがあります。この中のミニトマトが凄くおいしい。 インターネットは室内で有線で快適に使えますが昨今のWiFi端末を考えると簡易ポケットルーターを持参して無線化して繋いだ方が更に快適。 近隣は商店街がないため、近隣で食事・買い物は無理です。あくまでステイ場所といった利用ならGoodです。

10/10 Excellent

FLYING BUSINESS, TOKYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
十分満足できるホテル
ソフト・ハードともに高い水準。

10/10 Excellent

快適でした, 福島、日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また利用してみたい
設備が新しく、清潔感があり快適に過ごせました。場所が市の中心街から離れているのが難点ですが、逆に静かでよい点もあります。機会があればまた宿泊したいです。