Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Mar 27, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel

Posted May 10, 2013 on Hotels.com
Good choice to stay during your visit to Changsha.
4 out of 5
Recommended
by A verified traveler

A good business Hotel

Posted Apr 2, 2013 on Hotels.com
A very nice Hotel with friendly staff. I would be very happy to stay here again.
5 out of 5
Recommended
for Everyone
by Robin from Vancouver, BC, Canada

Class Act

Posted Apr 29, 2012
Pros: Service, cleanliness, fitness room, pool, food, communication, front desk staff
Cons: -
Location: great
Great stay! We were very well cared for. One small issue with the air conditioning but we turned the thermostat all the way down and left it on all day, even when we were out. That solved it. Attentive, friendly staff. Great meals. We'll stay again in July.
5 out of 5
Recommended
by A verified traveler from Calgary, Alberta Canada

Changsha's Finest

Posted Apr 12, 2011
I thought the hotel was great. I walked through the other highly rated hotels in Changsha and the Grand Plaza Royale was superior to all of the other hotels. The staff was friendly and courteous. The only thing I disliked was that there were no designated non-smoking areas but that is common in China. Also, I disliked the fact that people were spitting in the lobbies and elevators, but that is more of a complaint about the people rather than the hotel. The hotel was great and I would recommend it to anyone traveling to Changsha, Hunan.