Property entrance

Reviews of Avra City Boutique Hotel

4 out of 5
Avra City Boutique Hotel
23 Tzanakaki Street, Chania, Crete Island

Reviews

9.4

Exceptional

Rating 10 - Excellent. 112 out of 158 reviews" "
Rating 8 - Good. 40 out of 158 reviews" "
Rating 6 - Okay. 3 out of 158 reviews" "
Rating 4 - Poor. 3 out of 158 reviews" "
Rating 2 - Terrible. 0 out of 158 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit small the room but for a couple of nights perfect and nice breakfast too.
Stayed 1 night in Dec 2023

10/10 Excellent

Margarita

Traveled with partner
Liked: Amenities
Beautiful unique and great location. Hard to park close because of construction

8/10 Good

Alex

Good location. Underground parking a necessary bonus as streets get very busy. Staff very friendly and helpful
Stayed 3 nights in Oct 2023

10/10 Excellent

Carmela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous boutique hotel near the harbor. Staff were helpful in suggesting great restaurant and hiking options. Super clean and spacious rooms. Special shout out to Daria, front desk receptionist. Welcoming, kind, helpful.
Stayed 4 nights in Sep 2023

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay, good location
Fantastic hotel with friendly and helpful staff. Good location just 10mins walk to the old harbour. Comfortable room.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Sally, Comox

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, excellent breakfast, convenient location and attentive staff.
Stayed 5 nights in Sep 2023

10/10 Excellent

Janet

Liked: Staff & service, property conditions & facilities
This is the perfect location for visiting Chania. Only 5-10 mins walk to the bustle of the old town. Would definitely recommend 😁
Stayed 5 nights in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service is top notch and they are really kind! The room itself was clean and the bed was nice. My favorite part about this hotel is their complimentary breakfast that is seriously out of this world — fresh cooked eggs (real eggs!), their version of sausage and bacon, fresh fruit, fresh juice, lots of bread options, and unique local Cretan/Greek options. I’m not kidding, the breakfast alone was worth it all.
Stayed 4 nights in Sep 2023

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central hotel, 5 minute walk to many great restaurants, staff were incredible, very good breakfast
Stayed 3 nights in Aug 2023

10/10 Excellent

Aaron Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
This place was excellent, we stayed for 2 weeks and they went above and beyond to make us feel welcome, help us book/plan out excursions, include a delicious breakfast every morning, were friendly and had the sweetest hotel dog - definitely recommend :)
Stayed 13 nights in Jul 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Everything was easy, friendly staff, good breakfast.
Stayed 3 nights in Apr 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avra hotel is the best.
Lovely, clean hotel. Spacious rooms, comfortable beds and beautifully appointed amenities. Staff were excellent, very friendly and so professional. Helped in every way they could. Went above and beyond to ensure we had a pleasant stay. Location was excellent and close to all sights and shopping in Chania. Added bonus was underground parking station. Would highly recommend this hotel and would not hesitate to stay again. Thank you Avra Hotel.
Stayed 3 nights in Mar 2023

10/10 Excellent

Marta Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente place to stay , very clean and the best people working very hard
Stayed 13 nights in Sep 2022

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - wish we'd had longer!
We only stayed one night - as a stop after a late flight and before heading off to a further destination - but it was a great stay. Really friendly staff, great breakfast, comfortable, spacious room with lovely bathroom, and the bonus of free on-sight parking. The hotel is very near the old town sights and restaurants, so really handy whether a short visit or longer stay.
Stayed 1 night in Sep 2022

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service
This hotel has superior customer service. It’s located in the perfect location to visit central Hania.
Stayed 4 nights in Jul 2022

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and convenient - renovations soon
Stayed 1 night in Jul 2022

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel was 5* hotel quality. The women at the front desk went far and beyond to help me during my stay. They truly made staying at Avra City Hotel an unforgettable experience. The hotel is conveniently located near Old Town Chania and the bus station. It’s very safe and quiet. I would absolutely recommend this hotel to anyone visiting Chania.
Stayed 3 nights in Jul 2022

10/10 Excellent

Agnieszka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service in this hotel is fantastic. They really approachable and go beyond to meet your needs. The location is great as well. The room we stayed in was a bit dated but that didn't bother us much. Please note there are limited spaces in the hotel's car park. However we have always been able to park on the street outside the hotel free of charge.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jasminko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2022

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Calmness in bustling town
Stayed 1 night in Jun 2022

10/10 Excellent

Peter

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We had a rental car so being able to park in the hotel's garage was important but space in the garage is very tight so make sure your rental car is not large....
Stayed 2 nights in May 2022

10/10 Excellent

Leonardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in May 2022

10/10 Excellent

Spiridon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Vasiliki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petro at reception was amazing friendly and very helpful
Stayed 2 nights in May 2022

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to the pier/lighthouse (10min walk), breakfast inclded...only negative is parking garage is very small. Otherwise would highly recommend
Stayed 1 night in May 2022

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with attentive staff. Breakfast was very good. Room clean and large (Jr suite). Only downside was the adjacent municipal gardens were closed while undergoing renovation.
Stayed 2 nights in Apr 2022

4/10 Poor

Matthew

Stayed 1 night in Mar 2022

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Judy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location to walk a few blocks into Chania, exceptional staff, helped with transportation and great restaurant recommendations. Very comfortable retreat at the end of each day. Highly recommend.
Stayed 6 nights in Sep 2021

10/10 Excellent

Asaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely vacation at Avra City Hotel. The stuff crew were really helpul, and Covid rules were obeyed.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 4 nights in Jul 2021

10/10 Excellent

Cherene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel. Just 5 minute walk into the Old City. Wonderful staff. Loved the in house dog. The parking lot is very small and a bit harrowing but the staff is very willing to help. Had a room with balcony and it was very spacious and nice.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful setting, the tasteful décor, the wonderful staff, the comfortable bed, the excellent breakfasts . . . I loved them all.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area City Center, Markets and Garden nearby Polite employees Clean and quite luxurious rooms Breakfast with variety of choices
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, excellent Cretan and Continental breakfast. Underground was extremely tight but we managed.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property located within walking distance of downtown. A few restaurants and cafes nearby, but still nicely quiet area at night. Staff is friendly and the place is clean. Good breakfast buffet. Only downside is that the double bed is actually two beds put together,
Stayed 3 nights in Oct 2019

10/10 Excellent

Hailey

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Fantastic service (bravo!)... Great location!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Walkable to harbor. Helpful and welcoming staff. Room was clean and comfortable. Tasty breakfast. We would stay here again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airlines lost my bag and the front office staff made sure I got it before leaving the hotel at 10:30am. The rooms, lobby, and grounds were meticulous. Hotel location was 3 minute walk to a great restaurant and shopping area.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wide and comfortable and quiet room. Very kind staff. Wonderful breakfast. Very convenient location in the city center. The hotel has underground parking
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super clean, elegant in design, professional in every possible way and gracious hosted, meticulously laid out in the lobby with beautiful art objects and a feel tjat you were among royalty, Only thing that might need help is breakfast -- same thing almost every day and it got boring.
Stayed 4 nights in Jun 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff. Close to old port area. Good breakfast.
Stayed 3 nights in Jun 2019

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avra City Hotel
It was great close to Acropolis Museum and Metro station and many restaurants and cafes etc.
Stayed 4 nights in May 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, stylish and modern. Staff were friendly and very helpful. Great place to stay in Chania.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient. Old quarter a short walk away.
Stayed 1 night in Apr 2019

8/10 Good

Roy&Jenny, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel, well -situated for old town
We enjoyed our stay. The breakfast buffet was very good and the reception staff were excellent and helpful.
Stayed 10 nights in Oct 2018