Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
2.0 Room cleanliness
1.0 Service & staff
1.0 Room comfort
3.0 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Not as described on hotels.comPosted Jul 9, 2013 on Hotels.com
Hotel was completely unsatisfactory and the description of hotel misrepresented the hotel. 1. Description says hotel is air conditioned and that was a requirement for our selection as Greece was quite hot. Hotel advised us that air conditioning would not be turned on in room unless we paid 8 euros additional a night. We fought with them over this for a long time and finally got the air conditioning. 2. Description says all rooms have wifi. No rooms have wifi and the wifi available in the lobby is non-functional. 3. Description said rooms had a sea view. Our room had a road view and a further view of a weed filled lot. 4. Bathroom was so small, there was not even room to mount a roll of toilet paper on the wall. 5. Furnishings were spartan and very low end. 6. Parking was limited or inconvenient. This is the opposite of the description of the hotel.
Comment from Hotel Management
Sep 28, 2013 by Manolis, Hotel Management
Regarding this review we have to say the following: 1) The guests were checked in an air-conditioned room which is also 20 meters from the sea front /beach but wanted to change because they didn’t like it. The reason is that this room has twin beds and not a double bed. So the reception had no other solution but to move them to the only available studio which was garden view. 2) Twin beds can easily be converted to a double bed studio but not at 10pm as our maids are not in duty. Since they just stayed with us for one night this offer was rejected. 3) The bathroom in studio they didn’t like is of course bigger that the bathroom in the originally booked studio. 4) Air-conditioning was given to them as a courtesy. 5) Our reception hours are from 9am to 9pm. Our receptionist stayed till 11:30 pm in order to find a solution. 6) There is FREE WIFI. However technology sometimes fails………. It is not our fault that the signal and the internet speed sometimes in the area is weak. 7) When they asked for wired connection the receptionist indicated a place (at the lounge area where the internet hot spot is located) to plug in. 8) There is a huge parking area at the entrance of the hotel (covers almost 1/3 of the whole plot. 9) Pictures of the studios and apartments can be seen in the photos (furniture also)