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Reviews of Paradice Hotel Luxury Suites

4 out of 5
Paradice Hotel Luxury Suites
Stavros Akrotiriou, Odos Paradeisou, Chania, Crete Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 104 reviews" "
Rating 8 - Good. 31 out of 104 reviews" "
Rating 6 - Okay. 13 out of 104 reviews" "
Rating 4 - Poor. 4 out of 104 reviews" "
Rating 2 - Terrible. 2 out of 104 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Chuck, Toronto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
This place is a great deal. First, the owner is there every day takes of all your needs. She is awesome. Very peaceful and relaxibg by the pool. Lots of sun chairs and pool is warm. Full breakfast every morning. The best gym i have had at a hotel. A real workout gym. Squat rack, full size adjustable bench. Lots of 45lb plates. Dumbells from 5 to 50lb in pairs. And other common equipment. Even a heavy bag with boxing gloves. Can walk to Stavros beach, really nice cove for kids and great fish restaurant called Almyriki. They know how to cook a whole fish.
Stayed 4 nights in Aug 2020
Response from Vicky on Aug 12, 2020
Dearest Valued Guests!! Thank You So Much!!! Your kind words are so very much appreciated, It was a pleasure having you all here, we would love to see you all again!! Take care and have a Safe Flight Home! Efharistoume poly!

10/10 Excellent

Jackie, Salford Manchester England

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a family run hotel that gives a friendly personal service. Exceptionally clean, fantastic breakfast and lovely relaxing pool area. The staff are very hospitable and go out of there way to make your holiday a success.
Stayed 14 nights in Aug 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find.
Suited us perfectly as a one night stay before returning home to the UK. The staff were very friendly and efficient. Very nice pool. Bedroom fine but matress not that comfortable. Nice breakfast. Tavernas within walking distance for lunch or supper.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Aug 2019
Response from Vicky on Aug 29, 2019
Thank you so much for your Great score you have given us!! We appreciate it and really hope to see you again!!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from Vicky on Aug 13, 2019
Thank you for your Review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2019
Response from vicky on May 29, 2019
Thank you so much!! We appreciate you both very much!! See you next year

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Manager on Sep 26, 2018
Dear Valued Guests Thank you for your great rating, We hope to have you stay with us again in the future

10/10 Excellent

fiona, york, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing holiday
Close to local beaches. Staff very helpful. Vicky was very good at recommending places to go and looked after us. Breakfast was lovely room and pool area was so clean. Can’t wait to go back next year.
Stayed 7 nights in Jul 2018
Response from Manager on Sep 22, 2018
Hello Fiona and Ben Thank you very much for your lovely review and the top rating, we reallly appreciate it, We are all looking forward to seeing you both next year Thank you we appreciate you!

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in May 2018
Response from Effie Chatzidaki on Jun 13, 2018
Thank you..! Effie Chatzidaki

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brief visit to this quiet spot with fantastic grounds near Zorba's beach, with a very helpful staff who provided guided directions. Slightly spartan room, but very spacious and well worth the stay.
Stayed 1 night in May 2018
Response from Effie Chatzidaki on Jun 1, 2018
Thank you very much for your beautiful words. We hope to visit us again in the future. Kind regards Effie Chatzidaki

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good hotel
The hotel is a great place to stay. Good breakfasts, excellent staff, walking distance to a beautiful beach and some lovely tavernas.
Stayed 7 nights in Sep 2017
Response from paradice Hotel on Dec 1, 2017
Thank you very much for your nice words, We hope to have you stay with us again soon. Paradice Hotel

10/10 Excellent

kate, C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Fantastic local hotel run by local family. The hotel facilities were great and kept so nicely. An great workout room with weights/running equipment nice and cool. Swimming pool was glorious surrounded by good quality lounges. Vicky and her staff were amazing such lovely people willing to help /advise on anything. Quiet venue really relaxing. The local beach was glorious and mostly used by locals rather than tourists with rowdy kids.
Stayed 5 nights in May 2017

10/10 Excellent

David , Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, in quiet peaceful surroundings.
My wife and I had a very enjoyable time staying at Paradice. staff were very accommodating and helpful. We had courtesy pick up from Chania airport as we arrived late evening. The layout of the rooms in the main hotel and the chalets to the rear of the hotel ensured the peace and tranquility of our stay. The hotel was fully books but it was quiet enough which was a positive factor in our choice of location and hotel choice. The pool was well maintained and cleaned each day. the rooms were very comfortable, spotless, and spacious. Good aircon in the room also. the manager and all staff where very friendly, polite and courteous. Even to the extent of offering room service on an ocassions for breakfast. rhe staff team made us very welcoming and nothing was too much effort. They ensured we had a lovely relaxing holiday, abd we would definately recommend the hotel. We also were given courtesy beach towels such was the friendliness of all the hotel staff !! Stavros beach is 12-15 minute walk, easy to get to and lovely. Some tavernas and restaraunts are close to the small beach. The beach is well maintained and ideal for having a chilled out day. There is a bus service into Chania town and port also. Overall a lovely holiday, made perfect by the hotel staff who made our time there a very enjoyable experience David Prentice

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Not bad
It was short and sweet , calm place

10/10 Excellent

Michael, Hatfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment the owners son met us at the airport to the moment he unloaded our cases from the car st the airport to go home our stay was an absolute pleasure. Vicky on reception could not be more helpful or friendly. She even arranged for local restaurants to pick us up and drop is back off at the end of the evening. The hotel is a short walk into Stavros beach where there are a few restaurants and a lovely beach. Breakfast is made to order at any time. Having not been to Crete for 20 years I was relieved that helpful friendliness of the Cretans hasn't changed. In addition the pool is lovely with a couple of canopy areas which is great when the temp hits 40c the air con in the room was a bonus and the fly screens meant that we had no flies in the room for a peaceful nights sleep or afternoon snooze. Would definitely recommend the hotel

10/10 Excellent

James, Greenville, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place for a Family
We LOVED our stay at Paradice. Be sure and get the Breakfast each morning. There's a great beach just down the road and it's close to the airport. Our room had 3 beds for the kids and a large bed for my wife and I. It was perfect.

8/10 Good

Jennk29

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great hotel, but...
We loved the location and the hotel itself. Vicki was the friendliest person, and we loved chatting with her. Our only complaint were the beds. Sleeping on a board would have been more comfy. Vicki did say the beds in the main part of the hotel were comfy, and that she'd never say on those in the rooms where we stayed, but she would, and would change them.

10/10 Excellent

Jake, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Really great hotel, anything you need just ask Vicky. The only thing I can fault is the location, it is a little too far from most attractions. There is a bus that you can get on but the times are not great

10/10 Excellent

mr s, Sidcup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding trip
Nice hotel but you need a car because of its location

10/10 Excellent

N, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice ans quiet stay
Very Nice hotel, really cute in à quiet area, idéal when people dońt want to ne annoyed by thé crowd. Thé réceptionnist was very Nice and helpful, giving us good tips.

10/10 Excellent

julie, the UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real Gem
Lovely hotel. A real gem. Vickie was an amazing host. And her mushroom and bacon pastry for breakfast was delicious. The garden is so pretty and it was such a nice idea to have fresh coffee, always available. The location is great a bit off the beaten track, but plenty of local places to eat and a lovely local shop selling everything you might need. I would not hesitate to recommend this hotel and would love to think that I might get the chance to return one day. Thank you Vickie.

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Terrible
This hotel doesn't provide complimentary Shuttle service. They will charge you, to the beach or airport. The room doesn't have wifi. As the signal isn't strong enough. It is nicely designed and decorated.
Response from Vicky on Jul 21, 2015
Thank you for your time in leaving a comment, The hotel does offer complimentary shuttle service if the guest is staying longer than three (3) days, If the guest is staying for less than three days, we provide the service for a fee, which is something that we always inform our guests before arriving, As we had informed you,, and it was your choice to take the shuttle for a fee, I did also mention that the airport has a taxi stand , and that it works out the same, Im sorry the wifi was not strong enough in your room, We have never had any complaints about the wifi before. Once again , thank you for your time Kind Regards Paradice Hotel

10/10 Excellent

Hannah and Megan

Liked: Cleanliness, staff & service, room comfort
Fantastic relaxing getaway
Our 4 day stay at this hotel was nothing short of relaxing and rejuvenating. The owners and staff treated us like family and made sure we had everything we needed. The hotel pool was right outside our door and a beautiful, not so crowded, beach was just a short walk from the hotel. We also took a hike one evening up the mountain behind the hotel to a cave with an amazing view. The free wifi worked perfectly along with the A/C. We also had delicious breakfast prepared for us each morning. You wouldn't even know this place existed until you are right on-top of it and you walk into a wonderful site of fruit trees, a large pool and a wonderful staff to greet you. The hotel is located outside of Chania, about a 20 min drive or €20 taxi ride. The owners also speak english well, a definite plus for us! We will be staying here again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and hostess
Everything about the hotel was great, except that the distance from any activity was a tad disconcerting. This was remedied by renting a car with the staffs' organising for a very reasonable price.

10/10 Excellent

Laura & Justin, Brighton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, it was like staying with family!
My son & I stayed here July 2013 as we were a little nervous... it was the first time I had taken him away alone! Instantly, from the moment we were picked up from the airport, we felt relaxed and at ease. The family who run The Paradise hotel are outstanding, friendly, polite, great English and very attentive. We had breakfast made to order each morning, information about the local area if required, & clean modern rooms to stay in. Vicky cooked in the evening if required & when the family went to bed - we stayed up and chatted, which made me feel so at ease. Due to the family nature of the hotel, I had no issues sending my 6yr old up the room alone to use the facilities. I needed to relax - despite being aware with a child alone, I was totally able to do this! Very accommodating in every possible way, and to everyone else that entered. Real passion as it is a family business! I have stayed in many hotels over the world - and this exceeds expectations with a great family feel.

10/10 Excellent

Liblady, Buckinghamshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel, Staff absolutely fabulous
Lovely quiet hotel run by the ever smiling Vicki and her family. Rooms are bright and spotlessly clean. Locking wardrobe and fridge in the rooms. Coffee and juice available in reception 24 hours a day. Housekeeping every day except Sunday. (hardworking Stella deserves a day off). Pleasant grounds with water fall and several sitting areas. Level walk of about 1/2 mile to the calm, sandy beach where Zorba's dance was filmed and several pleasant and reasonable tavernas nearby. En route to the beach are 2 small but well stocked mini markets. We hired a car and were able to visit the lovely hinterland of western Crete and go into the charming and picturesque Chania for sightseeing and dinner. there are local buses but not sure how frequently they run

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, warm hospitality, fab service
This family run hotel is situated in a beautiful town within walking distance of one of the most amazing beaches in Crete. Upon arrival you are greeted with the warmest Cretian hospitality and a smile. Our hosts could not have been nicer or more accommodating especially Vicky who was always keen to assist us and give us valuable advice on where to eat and go. If you want peace and quiet this is definitely the place to stay and is great value for money. Already planning our next trip back to Paradice Hotel hopefully next year.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, we highly recommend.
My partner and I have just returned from Stavros Crete staying for two weeks at the Paradice Hotel. Although the hotel was full it did not feel that way as we often had the pool area to ourselves. It is a quiet hotel situated near a beautiful beach and a few restaurants all serving wonderful traditional Cretan food. The hotel is decorated and furnished to a very high ‘boutique’ standard and kept spotlessly clean by Stella, the lovely Greek lady who will make time to stop and chat. Stella cleans the rooms daily, and changes linen and towels. The rooms are spacious, comfortable and with balconies where you can enjoy an evening drink. All rooms are equipped with a fridge so you can stock up on fruit, drinks etc from the nearby supermarket, rooms also have hairdryer, telephone and air con. Breakfast is served when you get up, just stroll down to the pool area, help yourself to coffee and juice and breakfast will be freshly cooked and brought to you. We loved that each day the food was different from bacon and eggs, cheese, ham, toast, yogurt, honey, fruit etc. Again, each morning the pool area was quiet, the food cooked well and a great way to start the day. The owners Vicky and Mathew and their three sons are fantastic hosts. We spent many evenings chatting to them in the reception area. They cannot do enough to make you feel welcome in their home. They will do anything to ensure you enjoy your holiday. They will advise on car rental, bus times, good restaurants, anything.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for familys
Hotel owners and staff couldn't be more helpful and friendly we would definitely go back .

10/10 Excellent

Gemma, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing, friendly and a special place
Beautiful, small and well cared for hotel with such friendly and accommodating staff, we were very well looked after. Excellent location near enough to the airport and nearest town to not be a hassle but had a rural feel with lovely beaches nearby.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
Vicki is wonderful and makes you feel like a guest in her home. Hotel is maintained to perfection. Only stayed one night but will definitely return the next time we plan a trip to the area. This hotel is a gem.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Paradice Hotel
We only spent a night at this hotel but the pictures show exactly what you get. It was very clean and everyone was very nice. This area of Chania is out of the city but an excellent spot to visit.

10/10 Excellent

Patsy, England, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, relaxing place .
The family who run this hotel were the best . They made me feel one of the family as I was I On holiday on my own . The food was delicious,and plentiful .I had a wonderful time .

6/10 Okay

Mark, Newport

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel
The hotel is fine and receptionist lovely but we booked a suite with balcony but were given a double room with no balcony. Room was ok for one night but basic.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Def No 1
The owners are absolutely fabulous and take great care of their customers. Definitely a number one choice for all future trips.

8/10 Good

Dominic

Liked: Cleanliness, staff & service, room comfort
WONDERFUL GREEK FAMILY HOTEL OWNERS
The hotel is walking distance to the beach, in a quiet area of Crete. the family is very nice and will go out of their way to make you happy. The kids enjoyed the pool, and the freshly prepared breakfeast was perfect!

10/10 Excellent

Dale, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradice Hotel - OUTSTANDING!!!!
Matthew and Vicky went out of their way to make our family's stay a complete success! They welcomed us into their "home" and made us feel relaxed and comfortable. We highly recommend this hotel to anyone (single or family) for a comfortable room, and a quiet, relaxed atmosphere. They are a great family and we really enjoyed the conversation and interaction with them. The breakfast Vicky prepares is second to none. There is a great beach close by and the hotel is close to the Chania Airport. Stay at this hotel - you will not regret it. D, K, and 3 kids.....

10/10 Excellent

Derick, Waldorf, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crete Trip
My stay at the Paradice Hotel was excellent. The hotel staff was superb! They were anxious to ensure all my needs were met. The meals that were prepared we delectable. The location of the hotel was breathtaking. The hotel itself was very clean and cozy. I will definitely take vacation to Crete again, I will stay at the Paradice Hotel when I do. Thanks

10/10 Excellent

Dag

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy accsess to other turist attractions. Good posibillities for good restaurants. Only 10min walking to Nice Beach. Very Nice an service minded personell at the Hotel. Swimming pool at the Hotel. If you want to look around, rent var is a must.
Stayed 6 nights in Jun 2023

8/10 Good

Heta

Traveled with partner
Liked: Staff & service, property conditions & facilities
Hotelli oli ihana. Vähän hankaluutta toi se, että joka kerta kun halusi syömään muualle (ravintolassa ei ravintolaa mutta voi tilata kuljetuksella) joutui kävelemään rannalle. Pyyhkeet vaihdettiin joka päivä mutta esim. Lattia kerkesi viikon aikana menemään todella tahmaiseksi. Aamiainen hieman yksipuolinen. Henkilökunta oli kuitenkin todella ystävällistä ja saimme nukuttua hyvin. Äänieristetyt ikkunat oli plussaa! Uima-allas alue oli siisti ja toimiva!
Stayed 7 nights in Jun 2023

8/10 Good

Frédéric

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from Paradice on Jul 28, 2021
Thank you so much!! It was a pleasure having you all here We hope to see you all again soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Wunderbares Hotel mit Pool und feinem Frühstück
Wunderbares Hotel. Super Frühstück und enorm freundliches Personal. Pool sehr erfrischend. Angenehme Athmosphäre, mit etwa 20 Zimmern fühlt es sich nie überlaufen an. Unweit des Flughafens.
Stayed 1 night in Aug 2020
Response from Vicky on Aug 11, 2020
Thank you Very Much We appreciate your kind words and are very happy to know you had a Lovely time here with us!! We hope you come back and stay with us again!

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, room comfort
Home away from home
Wonderful stay. Felt right at home. Breakfast was delicious, Pool was delightful but what made it special is friendlyness and hospitality of staff
Stayed 1 night in Aug 2020
Response from Vicky on Aug 8, 2020
Thank you so much for your lovely words! it was our pleasure to have you here, and we hope to see you again.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Vicky on Oct 2, 2019
Dear Valued Guests, Thank you so much!!! Thank you for your amazing score you gave us we appreciate it so very much!! We hope to see you again in the future for longer next time Thank you from all of us here at Paradice Hotel!!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È veramente un paradiso, si trova a due passi da Zorbas beach e dai vari ristoranti della zona. Per quanto concerne la pulizia la camera è stata pulita 5 volte in una settimana, vengono rimesse sempre asciugamani nuove e il letto viene sempre rifatto. La struttura é curata e le persone che ci lavorano soko molto disponibili al dialogo. Unico neo è la colazione, viene servita al tavolo e si può scegliete tra quella inglese e quella americana, avrei preferito il buffet. Per quanto mi riguarda ci tornerei ad occhi chiusi.
Stayed 7 nights in Jul 2019
Response from vicky on Aug 12, 2019
Thank you so much for your time in writing this amazing review. We are all so happy you had a great time here and we would be so happy to see you again Paradice Team

8/10 Good

Sari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019
Response from vicky on Jul 23, 2019
Thank you very much for you high rating we appreciate it very much, We are happy to know you all had a fantastic time here with us, Hope to see you all again soon!

10/10 Excellent

Steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skønt hotel med fantastisk gæstfrihed
Det var fra første minut en fornøjelse at være gæst på hotellet. Utrolig gæstfrit personale, hjælpsomt på alle parametre og altid smilende. Dejligt stille hotel. Morgenmaden var anrettet, og tilpas varieret.
Stayed 10 nights in Jul 2019
Response from Vicky on Jul 16, 2019
Thank you so much for your such nice words, Thank you very very much, It was a pleasure to have you and all your family here with us. Thank you for your amazing review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt hotell med underbar personal.
Vicky som har hotellet var helt fantastisk! Hjälpsam och jättetrevlig. Hjälpte oss med resmål, hyrbil, specialfrukost, luncher etc. Hotellet ligger i en liten by, mysiga stränder nära, matbutik och bra restauranger på gångavstånd. Allt var toppen. Sängarna var lite hårdare än vad vi var vana vid men annars inget att klaga på. Fantastisk frukost varje morgon. Toppbetyg från oss!
Stayed 13 nights in Jun 2019
Response from Vicky on Jul 8, 2019
Hello, Thank You So Much For an amazing review!! We are so happy to know you had a Fantastic holiday here with us And we truly hope to see you and accommodate you again soon Thank you once again From all the Paradice Hotel Team

10/10 Excellent

June Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2019