Penthouse (Suite) | View from room

Reviews of Samaria Hotel

4 out of 5
Samaria Hotel
69 Kidonias St., 1866 Square, Chania, Crete Island

Reviews

9.8

Exceptional

Rating 10 - Excellent. 583 out of 676 reviews" "
Rating 8 - Good. 83 out of 676 reviews" "
Rating 6 - Okay. 6 out of 676 reviews" "
Rating 4 - Poor. 3 out of 676 reviews" "
Rating 2 - Terrible. 1 out of 676 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome especially the bar and food staff.
Stayed 1 night in Mar 2024

4/10 Poor

Eva-Marie, Hanover

Traveled with group
Liked: Amenities
I enjoyed the cafe/bistro downstairs and the breakfast buffet. I liked the size of my room and how helpful the front desk were with getting an adapter so I could charge my electronic devices. It would have been better if the heat worked in the room which they tried to fix several times and if the wifi was better.
Stayed 2 nights in Jan 2024

8/10 Good

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
all was good
Stayed 3 nights in Jan 2024

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, convenient, great breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Rosita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice modern luxury hotel with a good breakfast buffet.
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable and convenient to the Old Port area. Staff was incredibly friendly and helpful.
Stayed 12 nights in Oct 2023

10/10 Excellent

Bob

Stayed 6 nights in Oct 2023

10/10 Excellent

Nestor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was very limited.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and Great location
Nice room, great breakfast and great location to the sites in Crete.
Stayed 3 nights in Oct 2023

10/10 Excellent

Steven

Stayed 3 nights in Oct 2023

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the area and the pool and brunch
Stayed 3 nights in Sep 2023

10/10 Excellent

David, Wexford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean and comfortable the bed was comfortable. The staff was very friendly and helpful. The location was close to the Old City which we were able to walk to everyday.
Stayed 3 nights in Sep 2023

10/10 Excellent

Abed, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and choice for Chania
Stayed 2 nights in Sep 2023

10/10 Excellent

Steven, Byron Center

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2023

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

JIM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located very clean with helpful staff .
Stayed 4 nights in Sep 2023

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only one night but my experience was excellent. Staff is very well trained and efficient. Close to old town. Great stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Nubey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond when our family members suitcase broke and they took it upon themselves to fix it without hesitation!!! And by fix it I mean they added a metal plate, screws and bolding agent. Thank you so much to the exceptional front desk staff as well
Stayed 3 nights in Aug 2023

10/10 Excellent

Adil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, beautiful pool, great location and amazing service. From the moment we arrived the service was spectacular with all 3 rooms upgraded. The day before checkout they came and found me by the pool and asked if they could book me a taxi- really personable service. Will definitely stay again
Stayed 2 nights in Aug 2023

8/10 Good

Neil

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The bar/restaurant was not a great amenity. I would have spent more time there if it had been more attractive.
Stayed 6 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Samaria is a real jewel on very affordable price ! It’s location makes it absolutely in the center of everything- 15 min walk to Nea Chora beach and 7 min walk to the her our and all happenings ! The hotel, staff, food, pool and all amenities are absolutely top standard and highly recommendable to experience in Chania !
Stayed 8 nights in Aug 2023

10/10 Excellent

Massimo, Montreal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we chose was a little small but very clean and comfortable. The breakfast buffet was delicious and offered many options. It was a five minute walk from Chania Town and next to the bus station. I would definitely stay there again if in Crete. The staff was very nice and always present.
Stayed 5 nights in Jul 2023

10/10 Excellent

Piero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with easy access to old town. Staff were professional and extremely kind and courteous. Would definitely recommend and stay here again. Best buffet breakfast we had compared to other hotels we stayed at in Greece.
Stayed 5 nights in Jul 2023

10/10 Excellent

Margaret

Stayed 6 nights in Jul 2023

10/10 Excellent

James J

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 4 nights in Aug 2023

10/10 Excellent

Jason

Stayed 3 nights in Jul 2023

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Jul 2023

10/10 Excellent

Aashni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Samaria Hotel was located at the perfect spot to access the main shopping and port area! The hotel itself was big and spacious and the staff was extremely friendly!

10/10 Excellent

Cara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel near old town
Samaria Hotel was spectacular. The location was perfect, but most of all the service and staff were impeccable. They gave us the best suggestions to do for our 4 day stay in Chania, excellent restaurant recommendations and the perfect beach to watch the sunset. There was a minor error on their part for not reserving us a car but they fixed it and it all worked out. I would highly recommend this hotel for your stay in Chania. A truly 4 star place
Stayed 4 nights in Jul 2023

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience and top notch customer service so rarely seen these days. This place is a gem in quiet location and short walk to the old town. Love it !
Stayed 6 nights in Jul 2023

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything from check-in onwards was excellent. All the staff were friendly, welcoming, cheerful and helpful. The buffet breakfast included in the price was tremendous, with a wide range of hot and cold options, and something different every day of our six night stay. The room was very comfortable with a nice bed, well-equipped bathroom, small fridge and coffee machine (but no kettle for tea), a balcony from which you could see the Old Town and the sea, and most importantly, adjustable air-conditioning. We spent a fair bit of time by and in the lovely swimming pool. Towels were provided for the pool and on request, for the beach. The location of the hotel was very convenient - just a 10 minute walk from the old harbour and Chania Old Town, and 15 mins from Neo Chora beach. Good value for money and highly recommended.
Stayed 6 nights in Jun 2023

10/10 Excellent

alyssa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a GREAT stay at the Samaria! The staff was super friendly, helpful AND knowledgeable- we were going to Heraklion to take a ferry to santorini and the staff knew the best way to get there and helped us with the bus schedule. The common areas and the room were super clean. It’s a very close walk to everything but enough out of the way that it’s peaceful. The pool was a wonderful touch after walking around in the heat all day.
Stayed 2 nights in Jul 2023

10/10 Excellent

Krzysztof, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base for exploring Chania and the region. It was very easy to drive to the hotel, which was amazing given that it's just at the edge of the old town. The staff are extremely friendly, the breakfast was great! Loved it!
Stayed 5 nights in Jul 2023

10/10 Excellent

Alexandr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2023

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to stay in Chania!
Stayed 7 nights in Jun 2023

10/10 Excellent

Vladimir

Stayed 9 nights in Jun 2023

10/10 Excellent

Francisco, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities
A top hotel, unbeatable location, close to main attraction but not in the middle of the crowd. Staff can not be more friendly from front desk to restaurant. The stay was simple perfect. Only a recommendation is that toiletries could be improved according with the level of the hotel

10/10 Excellent

Karine, Mont Tremblant

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and very friendly. The breakfast is exceptional. Great stay all around.
Stayed 1 night in Jun 2023

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
Stayed 14 nights in Jun 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent!
Stayed 7 nights in Jun 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Great location, lovely room, wonderful staff, nice pool and not expensive. Amazing value hotel!
Stayed 1 night in Jun 2023

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and perfect location. Exactly what we needed!
Stayed 1 night in Jun 2023

10/10 Excellent

STYLIANOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about this hotel. The staff, the property, the proximity to the old town. We stayed in 5 different hotels during our vacation in Greece and this was by far our favorite one. I’d definitely return.
Stayed 4 nights in Jun 2023

10/10 Excellent

Avni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay here at Samaria Hotel. The staff were welcoming and friendly always ready to help. The facilities were great, the pool was small but there was plenty of space to swim and enjoy a dip! Breakfast was always well stocked with a great range of options everyday that also changed a little bit so you weren’t always having the same thing every day! The location is perfect 5 minutes walk to the Old Town and harbour with a supermarket nearby and tons of food options so you’re never limited in that area. The room was spacious and the beds were very comfortable the view wasnt the best but it’s okay there was a decent sized balcony to enjoy too! The shower and bathroom was also nice and big to enjoy too! Overall we really enjoyed our stay here :) Thank you
Stayed 3 nights in Jun 2023

10/10 Excellent

Echez

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and the facilities and cleanliness was brilliant. Highly recommend this hotel
Stayed 7 nights in Jun 2023

8/10 Good

Ari

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is top notch and the breakfast is absolutely amazing!
Stayed 4 nights in Jun 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. We had a large, comfortable room that housekeeping kept clean and tidy. Chania has good places to eat out but we found the menu and service at the hotel to be really good and the team recommended some excellent local wines for us to try. Everyone was friendly and helpful. We had a very relaxing time.
Stayed 5 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Reason to Return to Beautiful Chania!
This hotel is outstanding in every single way! Communication via email was excellent before our stay. We were greeted very warmly on our arrival at the beautiful, clean hotel. There is a lift. Our standard 4th floor room was light, big and airy. It overlooked the bus station. We used the balcony and weren't affected by the bus station. When then doors are closed, it can't even be heard! The hotel pool has a running fountain feature which covers the sound of buses. There was a decent sized fridge with complimentary daily bottles of water. Pastries and local spirit were a nice touch. The bathroom is a good size, with a shower over the bath. There is a large rain shower as well as a handheld shower. Perfect! Towels, toiletries, power hairdryer, sewing kit and wash cloths were all provided. We opted for daily room servicing at check in (select when you sign the form) and it was excellent. The room safe is free and easy to use. The pool provides daily large towels for pool & beach. Buffet breakfast was outstanding! Fresh fruits, dried fruits & nuts, salmon, meats, cheeses, cakes, cooked eggs & meats, pastries, cookies and so much more! It is all great quality. The staff are incredibly polite, warm and helpful. Their level of friendliness was lovely! There's a supermarket across the road as well as amazing bakeries. It is just a 10 minute walk to the coast via shops and icecream! The hotel organised airport taxis for €30, payable to drivers. Highly recommended!
Stayed 7 nights in May 2023