Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
1.0 Room cleanliness
1.0 Service & staff
1.5 Room comfort
1.0 Hotel condition
They paid and stayed.
Not Recommendedby A verified traveler from Texas
Americas Best Value Inn was not as it should bePosted Nov 13, 2010 on Hotels.com
Wearrived at about 7pm and checked in easily and quickly but after that it was a downward spiral. The room we were given smelled awful from either a disinfectant or recent exterminator. The rug was filthy as was the furniture. After a few minutes we decided to ask for a different room. The new room smelled better but there were still stains on the rug & furniture. The vent fan in the bathroom made a loud noise when switched on. Although there was coffee in the room there was no coffee maker (the previous room had both coffee and coffee maker) and there was an ironing board but no iron (again, the previous smelly room had both). We called the front desk to alert them of this and were told there wasn't any way for them to provide the items. We'd just driven 6 hours down from Dallas in terrible traffic a decided that since it was late so we would spend the nite but probably never again sleep in an America's Best Value Inn. Another item which was odd but not terrible was that the breakfast was provided in the restaurant on the property. It was a regular breakfast of eggs & bacon or similar but did not include the coffee or tea.
Not Recommendedby A verified traveler from East Texas
Stay away!!Posted Apr 2, 2008
We were late booking our reservation and this was the only hotel (actually a motel)we could find. We were charged 3 times the stadard rate because of an event in town. The comode would not flush and I actually worked on it myself late at night. Light switches not working, burn holes in bed spread and sheets. Massive amounts of dust bunnies blew out of the ac onto the bed. The carpet was filthy, just walking across the room turned our little girls feet black. It is basically a filthy run down motel with a new coat of paint. When I complained our rates were reduced by 14%. There is a very nice Americas Best in Baytown. I don't know why they would put their name on this dump.