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My biggest thing was the beds were very uncomfortable. Some little things were: the bathroom door lock didn’t always want to work; not sure if the ceiling fan was supposed to work since the wall switch didn’t have a knob anymore; the office chair at the room desk was broken; the bottom of the tub was very slippery (I currently have a knee issue and it made me very nervous about slipping and falling); many items on the breakfast buffet were not hot and other hotels offer this service free; the ice machine on our floor didn’t work.
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As soon as I entered this hotel I was met with a molded sewage scent. It filled the entire lobby. I had to wait for someone to come to the desk so I could check in. The room was subpar. The bed was uncomfortable. I would not recommend this hotel.
There was NO HOT WATER!!! When I pay $125.00 plus tax to stay somewhere, I expect hot water to bathe in!!! Very disappointed...
sherry
Stayed 3 nights in Mar 2023
2/10 Terrible
Doug
Business traveler
Mar 16, 2023
Disliked: Property conditions & facilities
The showerhead was missing in the shower, ac did not work, could not get the window open to cool the room off, 79 degrees in room all night and no remote control for the TV. Overall, I will not stay at this property again. This was my second bad experience. last time no hot water.
There was a gentleman at the front desk who was simply stellar. Extremely professional, polite and helpful. It's rare that you get that level of professionalism these days.
The bed was like a rock and people working, hammering on a metal trailer for 30 minutes at 10.30 at night. They also charged to my credit card 250 for incidentals I have my receipt I won’t be back on my card for 5 days. So much for my vacation
Jimmy
Stayed 1 night in Apr 2022
4/10 Poor
Dale G
Apr 1, 2022
Liked: Staff & service
Disliked: Property conditions & facilities
Sewer odor in bathroom. Ceiling lights do not work. Coffee maker does not work.