Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to all amenities

Posted May 18, 2015
Fabulous setting and beautiful authentic French feel
3 out of 5
Recommended
for Everyone
by A verified traveler from Saintes

Bien mais barre à redresser

Posted Jan 28, 2015
Pros: La proximité immédiate du centre ville de la Rochelle, le caractère ancien de la vieille pierre font de cet hôtel un atout incontestable.
Cons: Un sérieux coup de rénovation est à prévoir, afin de ne pas laisser cet hôtel se délabrer encore un peu plus.
Location: Hôtel en plein centre ville, à 2 pas des rues piétonnes et commerciales de la Rochelle, proche du vieux port et de ses activités.
C'est notre deuxième séjour à la Résidence de France, le premier remonte à il y à 7 ans. On peut dire que l'hôtel vieilli mal (boiseries des fenêtres qui se détériorent, un nombre incalculable d'ampoules grillées et non remplacées, bureau dont on a dû resserrer les vis afin de remettre un pied plus que branlant, retouches de peinture affreuses et larges coup de pinceaux gris non effacés sur le plafond blanc, téléphone qui ne fonctionne pas...) tout cela n'est pas digne d'un 4 ou 5 étoiles. Nous avons été un petit peu décus de ce manque d'entretien, il est dommage d'avoir un si bel outil entre les mains et de ne pas le valoriser ou l'entretenir correctement.
5 out of 5
Recommended
for Couples
by Michel from creteil

agréable séjour

Posted Dec 12, 2014 on Hotels
2 jours à la découverte de la rochelle
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2014 on Hotels
5 out of 5
Recommended
for Business Travelers
by A verified traveler

PARFAIT

Posted Nov 7, 2014 on Hotels
Excellent hotel et situation idéale. Accueil très aimable et dévoué.
4 out of 5
Recommended
for Families
by Rolf from Switzerland

Three nice days at La Rochelle

Posted Oct 17, 2014 on Hotels
Nice and easy hotel in the center of the city. Its great to just step out of the hotel and buy fresh things at the market or a shop or have coffee at small restaurant. Everything was fine for us, however "5 star rating" is slightly exaggerated since in the details the hotel is not perfect.
2 out of 5
by A verified traveler from Bristol, England

Good location but not 5-Star

Posted Sep 30, 2014
Pros: Very good location and free parking!
Cons: A major refurbishment, including M & E services to guarantee hot water and perhaps air-con. Alternatively re-rate at 3-star and reduce room rates.
Location: Lots of shops, restaurants and tourist spots nearby.
The hotel is in an excellent location, close to shops, historical buildings, restaurants and harbour. However, 5-Star? I don't think so, struggling for three in my book. The decor was very 'tired' in the room with very shabby, corroded window frames. The curtains were hanging off the track. The bathroom was very dark and, for example, the five star detailing of floor to wall joint was a very messy silicon joint - a service duct latch was wedged shut with toilet paper! Fussy perhaps, but we did pay a 5-star fee for the hotel. And, to cap it all, cold shower one morning! Oh, forgot, one lift was out of action for our entire stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from haut de seine

un excellent hôtel

Posted Sep 22, 2014
Pros: la politesse des employés es et la propreté
Cons: rien
Location: centre ville
le personnel est très accueillant, à l'écoute et chaleureux et aussi à nos services éventuellement peut nous conseiller pour visiter la ville et les sites.. Propreté et confort de la chambre.
4 out of 5
Recommended
for Getaway With Friends
by Richard from Ireland

DRive carefully !

Posted Sep 22, 2014 on Hotels
Very nice stay in a very beautiful city.This was a great adventure to a medieval well preserved city. Accessing the hotel and car park was a nightmare....through the narrowest street, through medieval arches, and difficult to find.
3 out of 5
Recommended
for Overnight Stay Before Destination
by richardhazlemere from UK

No Aircon & tatty

Posted Sep 10, 2014 on Hotels
It's not 5 star. It's about 3. Location is very good. Rooms need TLC & are very dated, bar area is nice.