Ratings based on 828 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

great location and great service

Posted Apr 28, 2015
Cons: would love option of rollaways if you didn't want to share a bed
Location: central to restaurants, shopping , sight seeing.
Girls weekend. Concierge level was wonderful. Service wonderful. Room very nice although we got a look at some of the renovated rooms and they were beautiful.
3 out of 5
by A verified travelerfrom NY, NY

A/C did not work

Posted Apr 20, 2015
Pros: Location
Cons: Maintenance.
Location: walking the city close to restaurants and old town
A/C did not work even after 2 days of reporting to the front desk.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
Room not cleaned til 5 pm. Bed not comfortable. Spa was mediocre. Hotel very pretty. Rooms redone. Bathroom clean. Air conditioning in our room worked but not in our friends room. Nice bar and attentive staff .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Evanston IL

Posted Apr 12, 2015
We only had a night to enjoy this world class hotel. We hope to return!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Great location, great hotel

Posted Apr 10, 2015
Pros: We loved the pool, the shops downstairs and our dinner at the Charleston Grill was a highlight of our trip. We loved the pool too.
Cons: The bathroom was beautiful but we the tub was hard to navigate for kids and the bathtub glass door, though beautiful, closes easily on hands.
Location: The hotel is very close to the market area, home to historical sights galore and many of the area's best restaurants and waterfront park/promenade.
We had an amazing time in Charleston. Charleston Place is in a great location near the market section, waterfront and much of the historical district. Our room was lovely with fine furnishings and we were happy to have a refrigerator. The lobby was beautiful but I wish there was more places to sit in the lobby and enjoy the atmosphere. The few seats that are in the lobby are always taken and my daughters and I would have enjoyed the opportunity to sit in the lobby, listen to the music from the Thoroughbred club and people watch. My kids greatly enjoyed the hotel pool and outside deck and dining poolside was wonderful. Overall we found the hotel wonderful and thoroughly enjoyed our stay in Charleston. I'd say the hotel was very kid/family friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Lovely Hotel.

Posted Apr 7, 2015
When we arrived we found out that the room we booked on the club floor was not available. The air conditioner in the room we got was broken. The front desk staff exceeded our expectations by offering us many options. It turned out very well. The hotel was very busy for the Easter weekend and not prepared for the warmer weather. However the staff / management were willing to do anything to please each guest. Great front desk staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio, Texas

Beautiful hotel in the heart of Charleston.

Posted Mar 24, 2015
Pros: Several dining choices, numerous shops without stepping outside in the rain, beautiful amenities throughout and fabulous service in all sectors!
Location: Beautifully located in the heart of Charleston near many popular boutiques and numerous art galleries.
Very friendly service from the minute we drove up in our rental car. Dined in the Charleston Grill and had the best meal and service! Lovely salt water pool, hot tub and lounging are plus sufficient fitness center. Overall, exquisite hotel and service!
5 out of 5
Recommended
for Couples
by A verified travelerfrom brussels

splendid stay

Posted Mar 20, 2015
Front desk people were very friendly and helpfull same for concierge and all the staff Very close to the city Market place and waterfront Fells like home Excellent cuisine at the restaurant .
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
loved the hotel..... but pillows were too large, too lumpy and did not give us a restful night. I recommend hotel having several regular size pillows available in room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2015
Newly renovated rooms are lovely. Location perfect!