Ratings based on 887 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Best hotel in the best location.

Posted Aug 3, 2015
We had an issue with the rooms air conditioner. After the hotel repairing it, it stopped working again but the hotel kindly upgraded us to a suite. The staff was super friendly :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Convient to all downtown attractions and restauran

Posted Aug 3, 2015
Pros: The location
Staff was very friendly and accomodating. My room was well appointed and very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from myrtle beach, sc

Spectacular Overnight getaway

Posted Jul 30, 2015
It was all perfect. Got upgraded to concierge level, food was ample and delicious. It was changed all day long. Room was freshly refurbished... An amazing get a way!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Great place to stay.

Posted Jul 27, 2015
Pros: Everything.
Cons: Perhaps more shading available in the pool area.
Location: It is in the heart of historic Charleston and within walking distance of many of the historic sites, bars and restaurants.
Our room was wonderful. The Charleston Grill is a restaurant you must eat at. The other restaurant and bar are really nice too!.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Great room and location

Posted Jul 27, 2015
Pros: I liked the location, the room and the staff.
Cons: Gym was small, few machines and very hot( 87 F). Pool was not spa pool as advertised (very hot open air room/ bar tender blasted 1950s rock & roll).
Location: Great downtown location. Easy to walk to sights, restaurants, waterfront. Convenient parking. Safe and busy area.
We stayed at hotel for four nights in July. Location is across the street from City Market. Parking in the adjacent garage is very convenient and reasonably priced ($16 per day). The check in was quick and efficient. The lobby is beautiful as was the recently renovated room. Very quiet in the room and the beds were extremely luxurious. Best hotel bathroom I have ever seen. Well thought out touches like automatic night under the sink, huge walk in shower with rain head and continual ( quiet) exhaust fan. The AC in the room was teriffic and the thermostat worked well. Very comfortable beds. The staff was overall really great. We go to bed early ( about 9 PM) so we missed turn down service the first night. They adjusted their schedule and provided turn down early the following evenings. One negative: There is renovation / construction going on on the rooftop deck outside the pool. This affected the AC in the very small gym which is in the same area, off the pool. It was very hot in there. The first time I used it was 2 PM and the themostat read 87 degrees F. The second time was 6 AM. While better it was still 76 degrees F. This is far too hot for a gym. I let the hotel staff (spa and front desk) know. They assured me they would have it repaired but did not ( at least not during my stay). The hotel pool is salt water instead of chlorine. I find salt water much more pleasant so I enjoyed that. Overall a great hotel and really enjoyed my stay there.
4 out of 5
Recommended
for Couples
by A verified traveler from new york

Nice hotel - excellent location.

Posted Jul 25, 2015
Pros: Hotel staff very accommodating. Very clean.
Cons: Our shower would go on by itself. Would of loved a coffee maker in our room. However- we greatly appreciated the newspapers.
Location: Location is excellent. Can walk to many of the major tourist stops: slave market, historical homes, excellent restaurants and shopping.
Had lunch in the restaurant. Extremely over priced. Too many good restaurants nearby to pay those prices.
4 out of 5
Recommended
for Everyone
by A verified traveler

Elegant hotel close to most things

Posted Jul 24, 2015
Pros: Locations, décor and friendliness of the staff. Very nice hotel.
Cons: add cots/cribs, breakfast was good but overpriced
Location: historic walking tours available (talk to the great concierge), great shopping on King Street (lovely antique stores) and also close to markets
The hotel was well located and had wonderfully well appointed and decorated rooms. The amenities in general were also very good. The staff were friendly and efficient with great concierge. Most surprising thing was that for such a large and well appointed hotel they did not have any cribs or cots available
5 out of 5
Recommended
for Everyone
by A verified traveler from los gatos

superb hotel in middle of town

Posted Jul 22, 2015
Excellent services and well organized and furnished rooms
5 out of 5
Recommended
for Everyone
by A verified traveler from Bentonville, AR.

Nice hotel in the very middle of downtown .

Posted Jul 20, 2015
Close to historic places , excellent restaurants and touristic landmarks.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2015
Beautiful room with lovely decor, fabulous dining at Charleston Place Grill, and fun bar - Highly recommend.