Ratings based on 605 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Beautiful hotel close to everything

Posted Jul 21, 2014
This hotel was even more lovely than we were expecting and everyone we spoke with was delightful and incredibly helpful. We were walking distance from everything we wanted to see and do. We would absolutely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Palm Beach, FL

In the heart of Charleston. Excellent location.

Posted Jul 21, 2014
Pros: The room was clean and stocked with everything we needed. The pool and lounging areas were very nice.
Location: Horse and buggy ride, mansion tours, local playhouse, dining, walking and history
From the time we pulled in, the entire staff was kind and courteous. They were personable and offered suggestions for restaurants and activities to do while in town. They explained all the amenities of the hotel. I feel that the staff went above and beyond their responsibility and supplied us with a fantastic time while in town. I will definitely recommend this hotel to family and friends.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Canaan ct

Tired grand hotel

Posted Jul 10, 2014
Beautiful but tired hotel, centrally located in Charlezton. Food and wonderful piano bar are the best parts as rooms while fairly large are in need of updating. Staff not well trained, halls aren't air conditioned and rooms have trouble staying cool. Wouldn't upgrade us to higher floors and pet fee is per day, not per stay as better hotels. Felt like the feeling was Expedia guest are cheap.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 7, 2014
The hotel is in a great location and is comfortable, but feels a little old and not quite a four star experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous hotel in downtown

Posted Jul 7, 2014
Pros: Decor was beautiful.
Cons: The pool was very crowded- 4th of July weekend- we couldn't find a spot to sit. Hot tub was grimy.
Hotel in a great spot downtown- right near The Market, shops on King Street, and walking distance to many restaurants and the Ft. Sumter Ferry. Room was immaculate, sheets and bed were so comfortable and housekeeping turned down the room each evening.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Excellent

Posted Jul 1, 2014
Excellent is how I would describe the location, the people, the service, the overall experience. Perfect choice for a lovely Anniversary weekend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel rooms need updated

Posted Jun 25, 2014
Cons: Rooms
The entrance and lobby to the hotel is beautiful with shopping and great restaurants. However our room was in need of updates. The holes in the shower tile and outdated bathroom fixtures were not what you would expect from a hotel of this caliber. There was also lots of dust around fixtures in the living area. Friendly staff and overall nice visit
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in centre of historic area.

Posted Jun 25, 2014
Enjoyed our stay at the Charleston PlAce. Nice room, great location.
5 out of 5
Recommended
for Everyone
by sue from Florida

Charleston Weekend

Posted Jun 24, 2014
Charleston Place is within walking distance to all of the streets. ,restaurants and shops .We had problems with air conditioning on our 1st night but a young man by the name of Kevin who was professional with a beautiful smile and great personality that was working the front desk got us moved , 3 women into a new room and the next day into another room on the concerge floor where we were booked orginally . Highly recommend this hotel,stay on the concerge floor the extra money is worth it!
4 out of 5
Recommended
for Everyone
by Ron & Jean from York UK

Refurbished Floor

Posted Jun 23, 2014
We stayed for 4 nights early June and were given a standard room on floor 6 which had recently been refurbished. The designer had clearly gone for looks over practicality. The wardrobe doors could only be opened in a certain sequence, the bathroom bowl and surface were too high and made washing uncomfortable and the washing bowl was too far away from the surface edge which meant stretching each time. There were no in room tea/coffee facilities Overall however the hotel is really very good with excellent public facilities and staff who care about your experience. Great restaurants and an excellent location.