Ratings based on 739 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newport Beach, CA

Lovely Southern Hotel

Posted Nov 25, 2014
Great location, easy walk to restaurants and shopping. Loved the indoor pool.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

NIce hotel close to shopping and dining

Posted Nov 25, 2014
Pros: The convenience to shopping, dining and the heart of the city.
Cons: The comfort of the rooms and the overall quality of the experience for the guests.
The room was extremely noisy on the club level. The guests, many of whom had children, were loud and boisterous. No attempt was made to quiet these families and their children. In addition, the continental breakfast that was included on the club level was extremely crowded and there was very little seating to enjoy the meal. The cost of the room with the meals included seemed like a waste. There were guests and the re children sitting on the floor outside of my room that looked more like a hostel than a luxury hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2014
Great, centrally located, lively ground floor. Gym is a bit small
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2014
Excellent hotel. Staff was very nice and accommodating. I wouldnt consider staying anywhere other then here when in Charleston.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Florence SC

Downtown near everything

Posted Nov 10, 2014
The service was excellent right down to the valet. Pricy but worth the experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Easy walking to sites.

Posted Nov 9, 2014
Pros: Spacious rooms with comfortable beds and a small patio. Conceirge very helpful.
Cons: More sound proofing needed between rooms.
Location: The market place was across the street. Could walk to great restaurants .the dock theater and carriage tours.
Located in the historic district, we could walk to restaurants .theaters the market place and shopping.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis/St. Paul, MN

Girls' weekend in Charleston

Posted Nov 5, 2014
Pros: Location was perfect, spa, room size, cleanliness, hotel bar
Cons: The concierges were NOT knowledgable nor helpful. Google and talking to people at shops/restaurants were MUCH more effective and helpful.
Location: The Battery, shopping, bars/restaurants, walking tours
I went to Charleston for a long weekend with my mom and sister. Overall, we loved our hotel experience! It was right in the heart of downtown, so easy to walk anywhere. The hotel bar was a fun place to grab a drink before/after dinner. We also spent time in the spa/fitness center, which we really enjoyed!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2014
Pros: Close to everything
Cons: For the price you pay for a room, more things should be included. A small thing like a cup of coffee was extra. Valet parking price was high.
Nice hotel and staff was great but there was a charge for things that hotels of this caliber usually include. Example: to get a cup of coffee, I had to go down to the lobby and pay extra. We could have gotten coffee from room service but the prices were high. Valet parking price was high.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West Virginia

Very conveniently located!

Posted Nov 1, 2014
The hotel was first class in all aspects! It was in the perfect location of most of the historical sites. The food and service was tremendous! We felt so pampered! Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great visit!

Posted Oct 28, 2014
The hotel staff was very friendly and helpful. The rooms were fantastic and elegant. Our shower head made a little noise but that was the only issue.