Standard Double Room, 2 Double Beds | Iron/ironing board, rollaway beds, free WiFi

Reviews of Budget Host Inn Charleston

2 out of 5
Budget Host Inn Charleston
3313 E Kanawha Blvd, Charleston, WV

Reviews

7.6

Good

Rating 10 - Excellent. 163 out of 483 reviews" "
Rating 8 - Good. 164 out of 483 reviews" "
Rating 6 - Okay. 83 out of 483 reviews" "
Rating 4 - Poor. 34 out of 483 reviews" "
Rating 2 - Terrible. 39 out of 483 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, customer service was great!!
Stayed 1 night in Mar 2024

2/10 Terrible

Erica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dude was beyond rude I was just trying find somewhere for my kids to sleep without checking in next day so I booked online come here dude first try to tell me I can’t have 4 people in a room it has 2 beds why not??? Online I put it and it let me. I’m not broke I could have stayed somewhere nice I was just trying find an opening last min. I don’t like to spending my hard earned money to rude business and I promise my next trip here will be booked in advance. We’re in for a funeral got enough stuff going on so I don’t appreciate the rudeness when I’m spending my money at a last min hotel id perfer not to stay in. Bad for business my and next time I see my family it won’t be at this sorry hotel service makes everything for me and you ain’t got worry bout me coming back. Treat people better my kids been in school all day then traveled 5 hours so we can make it to a funeral not get treated like crap. But to let my kids rest there head. We was gone stay with family but would have had to separate to 2 different towns so we chose to book last min for place to sleep.

4/10 Poor

Brianna

Traveled with partner
Disliked: Amenities, property conditions & facilities
Upon arriving, we had to call a number to be let in the check in office to check in
Stayed 1 night in Jan 2024

8/10 Good

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heat was not that qreat but everything else was good.
Stayed 1 night in Nov 2023
Response from Mike on Nov 23, 2023
thank you

8/10 Good

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the desk was incredibly efficient. He had everything ready before we got there and got straight to the point. The rooms were clean along the lines of Days Inn standards. No bugs. Nothing special but a perfect place to spend a night on a budget.
Stayed 1 night in Nov 2023
Response from Mike on Nov 23, 2023
thank you

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place in 40 years.
Hotels.com gave this place 2 stars and a 7.6. Google maps gave it 1star and 3.2. Google was more correct. The place was like 1960’s old. Staff was not friendly, probably the worst place I’ve stayed in 40 years. Right on a noisey highway, heat pump helped drown out the noise. Bath tub would not drain, water was ankle deep after showering. No smoke detector or sprinkler heads. I would have asked for a refund but you know how that would have turned out. I feel like Hotel.com needs to better vet their motels.
Stayed 1 night in Nov 2023

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip
Nice location very clean great price
Stayed 1 night in Oct 2023

2/10 Terrible

Hisini

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Disappointed
The bathroom tub was filthy. They refuse to refund me at least some of my money. Saying I could take a shower in another room. So disappointed
Stayed 1 night in Sep 2023

6/10 Okay

Cynthia, Golden

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet, I parked feet from the door which was very convenient, excellant orice but the room smelled like a smoking room and there were burn holes in the bed spread. And the check in person was very much all business. It was quick and effecient. Had to ring a bell but she was right there.
Stayed 1 night in Sep 2023

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were super friendly, the sheets were clean, the bed was comfortable. It was very quiet. I will stay there again. Beautiful view on the Kanahwa River.
Stayed 1 night in Sep 2023

8/10 Good

Ferencne

Stayed 1 night in Aug 2023

10/10 Excellent

Kathleen

Stayed 1 night in Aug 2023

4/10 Poor

Clarence B

Business traveler
Last hurrah
I've stayed there many times because it's a nice little motel on the Kanawha River. It's always clean and in good repair. It's quiet and safe. However the wifi has always been sketchy. On one occasion the operator's wife would not accept my American Express card. This time the operator tried to discourage me from using it although they are set up to accept it. When I declined he relented and accepted it. Then he asked for a good review on Trip Advisor. The wifi would never connect and I had to postpone my reports. I will not stay there again.
Stayed 1 night in Aug 2023

8/10 Good

Charity

Stayed 1 night in Aug 2023

6/10 Okay

Adam

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great view of the river!
Stayed 2 nights in Jul 2023

2/10 Terrible

Deangelo

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It smelled of cigarettes, it said one king bed I got two small beds instead, dirty carpet, dirty fridge, dirty blankets, pillows cases and hair on towels. Could tell nothing had been wiped down in god knows how long.
Stayed 2 nights in Jul 2023

8/10 Good

NaTasha

Liked: Cleanliness, property conditions & facilities
great stay for the price
Stayed 1 night in Jun 2023
Response from Mike on Jul 1, 2023
Thank you for your feedback

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the view
My stay was just an overnight, but it was comfortable and clean. A very friendly host.
Stayed 1 night in Jun 2023

8/10 Good

Tameshwar, Jersey City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and room was clean. We ended up with two queens instead of a king but made the most of it.
Stayed 1 night in Jun 2023
Response from Mike on Jun 13, 2023
thank you...

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap stay
Response from Mike on Jun 12, 2023
Thank you for your feedback.

6/10 Okay

Wanda

Liked: Cleanliness, staff & service
Room very clean but rugs are creating a moldy environment.
Stayed 1 night in May 2023

4/10 Poor

Chas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Stained furniture. Some lights did not work. Spiders in the room. Vending machines did not work.
Stayed 1 night in May 2023

10/10 Excellent

Randy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
It was decent. Needed a place to stay on my road trip. I was safe. It was kool
Stayed 1 night in May 2023
Response from mike on May 11, 2023
thank you will see you again

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great location. Would definitely stay again. The staff were courteous, polite and friendly. They obviously take pride in their property. On a long trip back to RI from watch Starship launch in TX, I had stayed at a couple dives stopped in Charleston and lucked out on this one. Got a really good night’s sleep. Great location by the Kanawah River. Got to watch a coal barge go by.
Stayed 1 night in Apr 2023
Response from mehul on Apr 24, 2023
thank you for staying with us we will see you again..

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, Staff was very friendly and helpful, room had a view of the river
Stayed 1 night in Apr 2023
Response from mehul on Apr 24, 2023
thank you..

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good value
The bathroom amenities are quite aged, and the tub drain did not drain super well - but overall, I was satisfied for the price. I found 1 bug when I first checked-in, but never saw another.
Stayed 2 nights in Apr 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Locally owned, clean and safe place to rest.
This was a local owned family style motel that was clean, convenient, safe. Owners were great. Check in was smooth and painless. park right in front of your room. I will stay here ever time I'm in the area.
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot
Very clean and quaint, perfect for my needs
Stayed 2 nights in Mar 2023

6/10 Okay

Marta

Traveled with family
Liked: Room comfort
Good
You get what you pay for. Room looked beat up, bathroom was semi clean. Beds were comfy. Heat/AC unit was loud as well the road outside. As others stated it’s an ok place for one night stop.
Stayed 1 night in Mar 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovated, nice little place for an overnight stop
Stayed 1 night in Mar 2023

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Clarence B

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I have work in Charleston I always stay at the Budget Host Inn. It is clean, quiet, and comfortable. It also offers a great view of the Kanawha River.
Stayed 1 night in Mar 2023

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Good for quick stays
Nice little motel. Older, but clean and comfortable. Check in was weird. Couldn’t go inside the tiny office, transaction was made through a glass window.
Stayed 1 night in Mar 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good.
Stayed 2 nights in Feb 2023

10/10 Excellent

Maesa

Stayed 1 night in Feb 2023
Response from patel on Feb 28, 2023
thank for good rewiew see y again

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Not as pictured or expected
Stayed 1 night in Jan 2023

8/10 Good

Alfred, Brighton

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a non-descript plain overnight place to stay that is very clean, nice bed and spacious room. It does not have a lot of extras but if staying overnight on the road those are not necessary, and is reflected in their excellent pricing. I will stay here again on my way back and forth.
Stayed 1 night in Feb 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
He wanted me to leave a review...
Stayed 1 night in Jan 2023

6/10 Okay

Ron

Business traveler
The room was clean, but when I walked in the room there was like musky smell. It could have been from where it was so close to the river. The room was hard to find. I had to get out of my vehicle to find the room. The outside lights were over powering. Unsure if I would stay there again

8/10 Good

Marian

Stayed 1 night in Dec 2022

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
We connected to WiFi, but it didn't work.
Stayed 1 night in Dec 2022

10/10 Excellent

Kathryn

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that checked me in was polite, the room.was clean.

10/10 Excellent

Cedomir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, I will come again there.

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service
Had a nice big room with 3 beds. Nothing fancy but adequate place to lay our heads after a long day of traveling. Definitely needs updating, but it was clean.
Stayed 1 night in Dec 2022

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allowed late check in. Friendly and met my budget
Stayed 1 night in Nov 2022

10/10 Excellent

Marcus E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean convenience
Stayed 1 night in Nov 2022