2 restaurants, lunch served

Reviews of Harborside at Charleston Harbor Resort and Marina

4 out of 5
Harborside at Charleston Harbor Resort and Marina
20 Patriots Point Rd, Mount Pleasant, SC

Reviews

8.4

Very Good

Rating 10 - Excellent. 797 out of 1487 reviews" "
Rating 8 - Good. 372 out of 1487 reviews" "
Rating 6 - Okay. 164 out of 1487 reviews" "
Rating 4 - Poor. 94 out of 1487 reviews" "
Rating 2 - Terrible. 60 out of 1487 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 4 nights in Mar 2024

4/10 Poor

Rosemary

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The adjacent beach club property is beautifully maintained whereas the Harborside rooms are in disrepair . We stayed on both properties in the past and were extremely disappointed during this stay. Even though we changed rooms the accommodation s were still poor and all this at a midweek $300 a night The pool area is beautiful and the location is very nice but I’d have to reconsider staying here in the future
Stayed 1 night in Mar 2024

8/10 Good

Leslie

Stayed 3 nights in Mar 2024

4/10 Poor

Esmeralda

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We could hear EVERYTHING happening in the next room. We travelled with another family, they stay at a different floor, they asked to change rooms because they too could hear the activity next room.
Stayed 2 nights in Mar 2024
Response from Guest Relations on Mar 26, 2024
We appreciate your feedback. We will work on the areas mentioned to ensure our guests have a more positive visit.

10/10 Excellent

Dason James Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Relations on Mar 26, 2024
Thank you for your feedback! We hope to see you again soon!

4/10 Poor

Maria

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The space was very run down. The room was in need of a paint job. Panels in the bathroom were partially damaged, the curtains were black at the bottom, the floor was chipped and ceiling had off spots. The elevator did not run smoothly. It was advertised as 4 star and was 2 star at best. The staff was lovely and gave us $50 off our stay after trying to upsell us to the neighboring building for $60/more per night. For $300 a night there are better options. We won’t be back as cleanliness was lacking. The rooms were loud with gaps under the doors. The bed was comfortable. Be mindful the wait for Ubers is 20 minutes at times due to the location. The views are nice.
Stayed 2 nights in Mar 2024
Response from Guest Relations on Mar 26, 2024
Thank you Maria for your comments. We are reviewing them now with our team so we can continue to do better. We hope you are able to join us again in the near future.

10/10 Excellent

Michael, Gallatin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without question, the best view in all of Charleston Harbor. Patriot's Point is adjacent to the resort, and the resort is only 10 minutes from downtown. The only two very mild complaints are for the lack of a standard (or optional) continental breakfast, and the fact that television is limited to only the basics, which is weird in 2024. I didn't go there to watch television, so it certainly didn't ruin the stay. These two minor negatives are easily offset by the free parking! Free parking is like finding a unicorn. Incredibly stunning waterfront. Will return.
Stayed 4 nights in Mar 2024
Response from Guest Relations on Mar 23, 2024
We love that you had a great stay! Please join us again in the future!

10/10 Excellent

Gail

Traveled with partner
Exactly what we were looking for, great views,grounds and service
Stayed 1 night in Mar 2024
Response from Guest Relations on Mar 23, 2024
Great! We love that you had a wonderful time. We hope to see you again soon.

4/10 Poor

Penny

Disliked: Staff & service, property conditions & facilities
They gave me the worst room in the hotel“resort”. Toilet didn’t work, walked down told the front desk. Next no door lock inside front door. Heat didn’t work the whole time I was there. After complaining to “resort” staff they fixed toilet and second day fixed the broken lock. For my inconvenience. They took off the resort amenity charges. I won’t return. How can you call a run down place a resort!
Stayed 2 nights in Mar 2024
Response from Guest Relations on Mar 19, 2024
Thank you for your feedback. We appreciate you taking the time to provide this valuable insight.

10/10 Excellent

Chris

Traveled with family
Liked: Amenities
The property was exceptional. The staff were wonderful. We will be back again.
Stayed 1 night in Mar 2024
Response from Guest Relations on Mar 19, 2024
Thank you for your comments!

6/10 Okay

Tim

Stayed 4 nights in Mar 2024
Response from Guest Relations on Mar 19, 2024
Thank you for your comments. We are reviewing the feedback and appreciate you taking the time.

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is quite large with multiple buildings. Our room was in the older building. It was very nice but the bathroom was small and the vanity lighting was poor.
Stayed 3 nights in Mar 2024
Response from Guest Relations on Mar 19, 2024
Thank you for the feedback. We hope to see you again soon!

6/10 Okay

Carissa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback along with choosing to stay with us during your time spent in Charleston! We hope you come back to see us soon! Travel safe!

10/10 Excellent

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the entire property
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback along with choosing to stay with us during your time spent in Charleston! We hope you come back to see us soon! Travel safe!

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our only real complaint was the bathroom. Lightning was very inadequate (wife couldn't see to do her makeup; I couldn't see to trim facial hair). And the shower door was VERY weird. It only covered the front half of the shower, leaving the rear half opened, which led to a very wet floor and bathmat...and a cold booty during the shower!
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
I sincerely apologize for the inconveniences in which you experienced throughout the duration of your stay. I can assure you that said issues have been brought to the attention of proper authority in order to be prevented in the future. We greatly appreciate you choosing to stay with us, and we hope you come back and see us when your travels bring you back to the area!

6/10 Okay

Heather

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Quiet and beautiful views but room quality varies widely.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback along with choosing to stay with us during your time spent in Charleston! We hope you come back to see us soon! Travel safe!

6/10 Okay

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very disappointed in the room. Bathroom door was coming off the hinges (pocket door) and horrible shower - not hot water and low flow. For the price paid, we expected something far superior. If our stay had been for more than 2 nights, we would have requested another room but it wasn't worth the hassle to move rooms.
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
I sincerely apologize for the inconveniences in which you experienced throughout the duration of your stay. I can assure you that said issues have been brought to the attention of proper authority in order to be prevented in the future. We greatly appreciate you choosing to stay with us, and we hope you come back and see us when your travels bring you back to the area!

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! Location was close to everything we wanted to see and do.
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback, and we thank you for choosing to stay with us during your time spent in Charleston! We hope you come back to see us when your travels bring you to the area!

10/10 Excellent

dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and go back on our next travel adventure
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback, and we thank you for choosing to stay with us during your time spent in Charleston! We hope you come back to see us when your travels bring you to the area!

8/10 Good

Christina

Liked: Property conditions & facilities
A beautiful view from the balcony made for an enjoyable evening!
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback, and we thank you for choosing to stay with us during your time spent in Charleston! We hope you come back to see us when your travels bring you to the area!

6/10 Okay

Daena

Business traveler, Traveled with partner
It was ok. Poor lightning. Not convenient for anything you forgot to pack. Bar staff is not inviting. We left after 10 min of not being addressed .
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
I sincerely apologize for the inconveniences in which you experienced throughout the duration of your stay. I can assure you that said issues have been brought to the attention of proper authority in order to be prevented in the future. We greatly appreciate you choosing to stay with us, and we hope you come back and see us when your travels bring you back to the area!

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Love the location and the staff was friendly and helpful!
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback, and we thank you for choosing to stay with us during your time spent in Charleston! We hope you come back to see us when your travels bring you to the area!

10/10 Excellent

Clint

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024
Response from BMK on Mar 9, 2024
We greatly appreciate your positive feedback regarding your recent stay with us. We thank you for choosing to stay with us during your time spent in the area and we hope you come back to see us when your travels bring you back to the area! Have a wonderful day and travel safe!

6/10 Okay

Vincent

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from BMK on Mar 9, 2024
We greatly appreciate your feedback, and we thank you for choosing to stay with us during your time spent in Charleston. We hope you come back to see us when your travels bring you back to the area! Have a wonderful day and travel safe!

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are driving to Charleston, this is the place to stay. They offer you a free shuttle downtown and the drivers are super friendly and helpful. The staff was super nice. The restaurant was great. I only give a 4 star in property condition because they were in the middle of renovations. I will definitely be back.
Stayed 2 nights in Mar 2024
Response from BMK on Mar 9, 2024
We greatly appreciate your feedback, and we thank you for choosing to stay with us during your time spent in Charleston. We hope you come back to see us when your travels bring you back to the area! Have a wonderful day and travel safe!

8/10 Good

matt

Stayed 2 nights in Mar 2024

6/10 Okay

james

Stayed 3 nights in Feb 2024

8/10 Good

Karen, Mount Pleasant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from BMK on Mar 9, 2024
We greatly appreciate your feedback, and we thank you for choosing to stay with us during your time spent in Charleston. We hope you come back to see us when your travels bring you back to the area! Have a wonderful day and travel safe!

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything fantastic! We will definitely be back
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 6, 2024
We are so glad you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

Macon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was extremely dirty
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 6, 2024
We're sorry your stay was less than ideal. Thank you for staying with us.

4/10 Poor

Emily

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 6, 2024
Hello, we are sorry your stay was less than ideal. Thank you for staying with us.

8/10 Good

William

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
really nice location with excellent water views, friendly staff nice room,
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 6, 2024
Thank you for your kind words. We are so glad that you enjoyed your stay.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, safe and on like a private island. Beautiful views and loved being at a marina where you can get a boat taxi and go places by water. Had a wonderful vacation here!
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 4, 2024
We are so glad you enjoyed your stay! Thank you for staying with us and we hope to see you again soon.

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were phenomenal and the staff was so polite and caring.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 4, 2024
Thank you for your kind words. We are glad you enjoyed your stay!

10/10 Excellent

Kathryn, Midland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property offered everything we were looking for, hot tub, views, balcony, onsite dining and very comfy bed.
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 4, 2024
We hope to see you again! Thank you for staying with us.

8/10 Good

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Itbwas a very nice clean place! It had an amazing view and alot to do around the hotel!
Stayed 2 nights in Feb 2024
Response from BMK on Mar 2, 2024
We greatly appreciate you choosing to stay with us during your time spent in Charleston! We value your feedback immensely and hope to see you again when your travels bring you back to the area! Have a wonderful day and please travel safe!

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times…. It’s very clean and all of the staff are amazing. The view from the balcony facing the harbor is absolutely gorgeous
Stayed 3 nights in Feb 2024
Response from Guest Relations on Feb 27, 2024
Great! Thank you so much for your wonderful feedback!

8/10 Good

Daniela

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from BMK on Feb 29, 2024
We greatly value your feedback, and we thank you for choosing to stay with us! Please be sure to come back and see us when your travels bring you back to the area!

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and swimming amenities.
Stayed 1 night in Feb 2024
Response from Guest Relations on Feb 27, 2024
Thank you so much for your wonderful feedback!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view!
Stayed 2 nights in Feb 2024
Response from Guest Relations on Feb 27, 2024
Thank you so much for your wonderful feedback!

4/10 Poor

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything but our room was great. The room was disgustingly dirty. Didn’t want to touch anything. Dirty sheets, floors filthy, huge gap in door that let light into the room.
Stayed 1 night in Feb 2024
Response from Guest Relations on Feb 27, 2024
Thank you for staying with us. We appreciate your feedback and will pass your praise on to our staff. We hope to see you again.

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place on the harbor.
Stayed 7 nights in Feb 2024
Response from Guest Relations on Feb 27, 2024
Thank you so much for your wonderful feedback!

6/10 Okay

Isamar

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations on Feb 27, 2024
Thank you for your review. We will address your concerns with our team.

10/10 Excellent

Kris

Stayed 1 night in Feb 2024
Response from Guest Relations on Mar 20, 2024
We appreciate you taking the time to review the property. We hope to see you again!

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located, staff were pleasant and courteous, and the shuttle into Charleston was easy and convenient.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 25, 2024
Thank you for your kind words! We are so glad you enjoyed your stay with us.

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, friendly staff, great pools, will be back!
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 25, 2024
We are so glad you enjoyed your stay with us. We will pass your kind words on to our staff. We hope to see you again soon.

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area, well kept. Bar and fire pit area was a great hang out. Staff was wonderful. There is a shuttle that runs downtown which was a great service! Did not have to worry about parking or driving in the city.
Stayed 4 nights in Feb 2024
Response from Guest Services on Feb 25, 2024
Thank you for staying with us. We appreciate your feedback and will pass your praise on to our staff. We hope to see you again.

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, the amenities such as numerous pools and sandy beach. Not sure what the $47 resort fees were for in the middle of winter. The Reel Bar could use some bar stools not just random tables
Stayed 3 nights in Feb 2024
Response from Guest Relations on Feb 27, 2024
Thank you for staying with us! We to see you again soon.

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room was ready for us but not cleanted properly. We had to ask a few times for the floors to be cleaned and vaccumed. There was no garbage can in our room on the first day. The shower pressure was terrible and not alot of hot water. The gate upon entry kept giving us trouble as well.
Stayed 3 nights in Feb 2024
Response from Guest Services on Feb 23, 2024
Thank you for bringing this to our attention. We are so sorry your stay was less than ideal. Thank you for staying with us.

8/10 Good

Alvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views helpful staff good food at the restaurant. No microwaves in rooms only 3 electrical outlets
Stayed 3 nights in Feb 2024