Ratings based on 1,073 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Aylesbury England

Good location hotel

Posted Oct 17, 2014
Staff very helpful, no real choice of eating places unless you have transport. The free trolly bus to Charleston doesn't leave until 10am.
3 out of 5
by A verified traveler

Charleston girls Columbus Day 5 day vacation

Posted Oct 16, 2014
Hotel looks beautiful online, however, I found the place disappointing. It is a beautiful location and the proximity to Charleston was very easy to navigate by car or water taxi. The Hotel itself was tired and in need of update. carpets were dirty, rooms lacked a clean crisp feel and even felt rushed as far as cleaning each day. Supplies were left in the room, bath towels not replenished, toilet paper holder broken etc. The staff was friendly enough, but, not enough to make me want to return. Overall....I would rank it a two or three star...not 4 or 5 as indicated on line.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Sep 29, 2014
First time staying at the hotel but will not be the last. Staff went above and beyond to accomidate. True southern hospitality.
5 out of 5
Recommended
for Everyone
by A verified traveler from georgia

Beautiful hotel!

Posted Sep 6, 2014
Pros: Modern, clean, quiet, great staff
Cons: No
Location: USS Yorktown, Fort Moultrie , shopping, Shem Park
Beautiful hotel at Patriot's Point on Mount Pleasant. Accommodations very modern & clean. Staff very friendly & helpful! Thanks Matt for all your help about the area! A nice quiet convenient hotel with beautiful sunsets!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2014
Pros: Easy access to transportation - water taxi, trolley Views of the harbor/basically being on the water
Cons: Trolley to Shem creek on odd hours or around meal times Transportation to and from airport - possibly group up with nearby hotels for cost effectivene
Fantastic! The hotel had tons of options for transportation around the city. The pool, beach, views, and rooms were great!
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice pool good size hotel layout very good

Posted Aug 26, 2014
Overall very nice stay, cafe bar good just average, breakfast restaurant a bit dark.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2014
Pros: view of harbour, close to downtown Charelston
Cons: exhaust fans in bathroom, room safe, umbrellas by pool as it was 98 when we visited
We had a very nice experience. Very hot when we visited but the room was cool and beautifully decorated with a wonderful view of harbour. No problems at all and staff was very friendly and we used the bikes and rode around the area. would return another time if we ever visit Charleston again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2014
The hotel staff are very friendly and helpful! The hotel is located right on the water with beautiful views. They provide bikes and free shuttles to downtown Charleston and the beach! Very convienent location with great access to the outdoors whether you want to bike, walk, run, go swimming in the pool, sit and enjoy the views of the harbor, enjoy the park under the bridge and so much more. I will definitely stay here again. I look forward to the addition they are adding to their property.
5 out of 5
Recommended
for Everyone
by A verified traveler from d

Posted Aug 16, 2014
Staff was wonderful. Hotel location is excellent. Would definetly stay there again.
1 out of 5
by A verified traveler from MI

Needs major renovation.

Posted Aug 14, 2014
The room smelled like mold/mildew as soon as you opened the door. You could see the mildew in the curtains. I know it is called a dust ruffle but that does not mean you should be able to see the dust on it. There was not a ventilation fan in the bathroom so all that moisture adds to the problem. The towel rack was rusted and broken. Everything is discolored from the plastic countertops to the ceiling. There was a comment card on the table about how did they "Wow" you. I was definitely wowed by how awful the room is. I value my health and will not return until there is a major renovation.