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Reviews of Quality Inn Mt. Pleasant - Charleston

2.5 out of 5
Quality Inn Mt. Pleasant - Charleston
310 Johnnie Dodds Blvd., Mount Pleasant, SC

Reviews

8.0

Very Good

Rating 10 - Excellent. 403 out of 1002 reviews" "
Rating 8 - Good. 315 out of 1002 reviews" "
Rating 6 - Okay. 134 out of 1002 reviews" "
Rating 4 - Poor. 81 out of 1002 reviews" "
Rating 2 - Terrible. 69 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Auburn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the staff were really nice!! The breakfast was actually one of the best I’ve had in a hotel!
Stayed 1 night in Apr 2024
Response from GM on Apr 24, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Mt. Pleasant - Charleston. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service
First room, blind didnt close completely. Went to desk and asked for a new room. This was cheerfully done by the staff. Breakfast was good and tasty. Three out of 4 ice machines didnt work.
Stayed 3 nights in Apr 2024
Response from GM on Apr 23, 2024
I am very sorry for the issue with the ice machines. I will look into this and make corrections. WE do hope you will visit again.

10/10 Excellent

Hunter

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good place to stay if you have a tournament at Shipyard 16-20 min drive to the park.
Response from GM on Apr 23, 2024
Glad you had a good visit ,hope to see you next tournament.

10/10 Excellent

Linda B, Winston-Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, very clean and had a wonderful breakfast.
Stayed 3 nights in Apr 2024
Response from GM on Apr 23, 2024
We thank you so much and cant wait to have you back with us.

4/10 Poor

Tiffany

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Housekeeping was wonderful. Front desk not friendly never greeted. Would not allow you to check in even with early check in until 3 pm. My moms room was available since esrly morning and they still made her wait until 3 and we even requested esrly check in. Asked for towels and was told have to get from housekeeping asked where i could find them. Was told not sure when they even arrive.
Stayed 2 nights in Apr 2024
Response from GM on Apr 23, 2024
I am very sorry for the confusion. When requesting an early check in, it is just that a request. The desk ladies cant check you in until housekeeping gives the all clear. I will speak with the staff and make sure they are relaying room availability correctly as well as linen request. I thank you for taking the time to let us know of the inconvenience and we will work hard to correct these infractions so that it does not continue to happen. We do hope you will give us another try.

10/10 Excellent

gene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Apr 2024
Response from GM on Apr 23, 2024
We thank you so much and cant wait to have you back with us!!

10/10 Excellent

Ann-Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 3 nights in Apr 2024
Response from GM on Apr 20, 2024
We thank you very much and hope to see you again!

10/10 Excellent

Teresa, Tremonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I little expensive for an average hotel.
Stayed 1 night in Apr 2024
Response from GM on Apr 18, 2024
We thank you for staying with us and hoepe to see you again.

6/10 Okay

Jemma

Traveled with family and small children
Bathtub was old and faucet was broken. We stayed for 2 days and both kids were sick after 1 night. Mold I’m assuming
Stayed 2 nights in Apr 2024
Response from GM on Apr 18, 2024
I am very sorry for the issues you had. We thank you for letting us know. We will look inot the concerns you shared and make adjustments and corrections where needed.We thank you for staying with us and hope to see you again.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a couple nights!
Stayed 2 nights in Apr 2024
Response from GM on Apr 18, 2024
We thank you for staying with us and hoepe to see you again.

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Location. Hot Breakfast.
Stayed 1 night in Apr 2024
Response from GM on Apr 18, 2024
We thank you for staying with us and hoepe to see you again.

6/10 Okay

Jo-Ann

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast dining room was extremely small, cramped, and very busy. Lobby should be smaller, dining space larger. Toilet in the room didn’t flush well. Shower head and water diverter needs changing
Stayed 3 nights in Apr 2024
Response from GM on Apr 18, 2024
Thank you for sharing this. We are currently wirking on updates.We thank you for staying with us and hope to see you again.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The breakfest was great but a few things could have been fixed in the room
Stayed 2 nights in Apr 2024
Response from GM on Apr 18, 2024
We thank you for staying with us and hoepe to see you again. Thank you for sharing this. We are currently working on updates.

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay A
Stayed 2 nights in Apr 2024
Response from GM on Apr 15, 2024
We thank you very much and hope to see you again.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The property was good and met the needs for an unplanned/unexpected stay. Affordable compared to the area.
Stayed 2 nights in Apr 2024
Response from GM on Apr 15, 2024
We thank you very much and hope to see you again.

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at this property. The location is awesome and it’s the best priced hotel around. The room was clean and the the air conditioning worked great. The hotel staff was very helpful and friendly. I would highly recommend!
Stayed 2 nights in Apr 2024
Response from GM on Apr 15, 2024
We thank you very much and hope to see you again.

4/10 Poor

Madelyne

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Right at the bridge, close to downtown but not in downtown Charleston. Everything felt dirty and bed was very uncomfortable. Too expensive for what it was. Front office lady was nice though.
Stayed 2 nights in Apr 2024
Response from GM on Apr 15, 2024
I am very sorry you didnt have a great stay with us. We will look into your concerns and make necessary corrections. We hope you would give us another try at a later date.

8/10 Good

Brad

Traveled with family
Liked: Cleanliness
We had a good stay.
Stayed 3 nights in Apr 2024
Response from GM on Apr 15, 2024
We thank you very much and hope to see you again.We really appreciate your business.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on Apr 15, 2024
We thank you very much and hope to see you again.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
We thank you very much and hope to see you again.We really appreciate your business.

10/10 Excellent

Nathanael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is 5star wonderful employees and the maintenance dept and cleaning stuff number 1
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
We thank you very much and hope to see you again.We really appreciate your business.

10/10 Excellent

AILEEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in for the bridge run and I booked my hotel late.I was very pleased with the rates compared to other hotels for that weekend. Our room looked newly updated. it was nice and clean. the staff went above and beyond to accommodate the races with very early breakfast and waters and snacks. They even did a bbq the night before. they were very friendly.
Stayed 1 night in Apr 2024
Response from GM on Apr 11, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Mt. Pleasant - Charleston.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we are in the Charleston area. Can’t beat the location and the rooms are nice at a great value.
Stayed 2 nights in Apr 2024
Response from GM on Apr 11, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Mt. Pleasant - Charleston.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to get to downtown
Stayed 3 nights in Apr 2024
Response from GM on Apr 10, 2024
We thank you very much and hope you will visit again.

4/10 Poor

Taylor

Traveled with partner
Disliked: Amenities
Fine if you just need a place to sleep.
Stayed 4 nights in Mar 2024
Response from GM on Apr 9, 2024
I am very sorry if we failed to meet your needs. If you would like to share, we welcome you to call the property and seak with management in reagrds to whatever the issue was. We do hope you will visit again.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on Apr 10, 2024
We thank you very much and hope you will visit again.

8/10 Good

sherry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located and clean.
Stayed 2 nights in Apr 2024
Response from GM on Apr 9, 2024
We thank you and hope to see you again soon.

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on Apr 20, 2024
We thank you very much and hope to see you again!

10/10 Excellent

Beverly Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the room was cleaned promptly. The front staff were accommodating and pleasnt.and the breakfast options were good. Our trip went very smoothly
Stayed 3 nights in Mar 2024
Response from GM on Apr 9, 2024
We thank you and hope to see you again soon.

2/10 Terrible

Britany

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel had a musty smell, it was a cheaper option but not someplace I would ever stay again.
Stayed 1 night in Mar 2024
Response from GM on Apr 6, 2024
I am very sorry for the issues you had. I will look into this and make necessary corrections. My sincerest apology.

6/10 Okay

Flor Yamiles

Stayed 1 night in Mar 2024
Response from GM on Apr 9, 2024
We thank you and hope to see you again soon.

6/10 Okay

Karl

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from GM on Apr 6, 2024
We thank you for staying with us and hope you will visit again.

4/10 Poor

Janette

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs some major updates! You should be ashamed of charging more for your rooms than your sister property across the street! Questionable carpet, broken toilet paper holder, very outdated TV, phone on night stand with no cord, hair stuck in back of hair dryer, bathroom door wouldn't quite close. We didn't even bother getting the free breakfast as the room was completely packed & over crowded. If you are desperate then stay here otherwise save yourself the aggravation & find somewhere else. Only pro: convenient to the Ravenel bridge & historic Charleston.
Stayed 1 night in Apr 2024
Response from GM on Apr 6, 2024
I am very sorry for the issues you had. I will look into this and make necessary corrections. My sincerest apology.

10/10 Excellent

Natasha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant. Checking in was super easy and quick! Room was very clean!
Stayed 1 night in Apr 2024
Response from GM on Apr 2, 2024
We thank you so much and hope to see you again soon.

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location just north of the Ravenal Bridge. Price was reasonable. Best continental breakfast we've had in a long time. Beautiful pool area, although pool wasn't open for the season yet. We will be back!
Stayed 2 nights in Mar 2024
Response from GM on Apr 2, 2024
We thank you so much and hope to see you again soon.

8/10 Good

Martin, Falls Church

Stayed 3 nights in Mar 2024
Response from GM on Apr 2, 2024
We thank you so much and hope to see you again soon.

2/10 Terrible

Gayle

Traveled with family
Disliked: Amenities, property conditions & facilities
Transient people were living in rooms. Cigarettes butts all over everywhere outside the rooms on the sidewalk. Beer cans on their window sills. Opened & closed the doors all night. They sat in their van outside smoking for hours. Another transient stood on the second floor in his towel smoking and leering. The lobby reeked of something putrid. Thin and tiny towels. Hard as rock beds. Horrible place.
Stayed 2 nights in Mar 2024
Response from GM on Apr 2, 2024
I am very sorry for the issues you encountered. We do not have transients living in our rooms. We do have a lot of construction workers that do stay here and they are fully aware of the rules. awe ask tht if something happens to make you feel uncomfortable please let the staff know immediately so that we can correct any concerns. We do hope you will visit again.

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable rooms, excellent breakfast options.
Stayed 2 nights in Mar 2024
Response from GM on Apr 2, 2024
We thank you so much and hope to see you again soon.

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went down a few days before a Cruise to visit for the first time. Everyone at the Motel were good to help out and answer any questions we had about the area. The Breakfast is just what you need to get your day started.
Stayed 2 nights in Mar 2024
Response from GM on Apr 2, 2024
We thank you so much and hope to see you again soon.

6/10 Okay

Nayan

Traveled with partner
Disliked: Cleanliness
Not the greatest/cleanest.
Stayed 3 nights in Mar 2024
Response from GM on Apr 9, 2024
I am very sorry if we failed to meet your expectations. If there is something you would like to share about your stay, we welcome a call from you to speak with the property manager. We hope you will give us another try.

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a overnight stay, clean.
Stayed 1 night in Mar 2024
Response from GM on Mar 28, 2024
We thank you very much and hope if you are round our area again, you stay with us again.

10/10 Excellent

Russandra, Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location, lots of shopping and eating options in the area. I will need to return for a longer visit.
Stayed 1 night in Mar 2024
Response from GM on Mar 28, 2024
We thank you very much and hope if you are round our area again, you stay with us again.

4/10 Poor

Caroline

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It was fine for one night but definitely worse than the reviews made it out to be. You get what you pay for but in this case definitely would have rather spent slightly more to stay somewhere cleaner/newer. Would not return
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
I am very sorry the issue you had. I will look into the issues and make corrections. We do hope you would consider giving us another try.

10/10 Excellent

Dianne

Liked: Amenities
Easy check in! Rooms were clean and comfortable. Great breakfast.
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
I am glad to know you had an enjoyable stay with us, we do hope visit again.

10/10 Excellent

Harry

Stayed 1 night in Mar 2024
Response from GM on Apr 15, 2024
Awesome!!!We thank you very much and hope to see you again.We really appreciate your business.

8/10 Good

Thierry, Montreal

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean and conveniently located. Typical Quality Inn. Hotel in good condition
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
We thank you very much and hope to see you again soon

2/10 Terrible

Danny

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
I am very sorry for what issues you had. If you would like o share your experience with management, I am willing to take your call.

10/10 Excellent

Pauline, Beulah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
We really appreciate you and look forward to you visiting again soon.

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth, location is excellent but noisy neighbors made it a little uncomfortable so next time I will ask for far away room and top floor. Other than that it was great.
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
Thank you so much and please come back soon.

2/10 Terrible

Hunter

Stayed 1 night in Jan 2024
Response from GM on Mar 21, 2024
I am very sorry for any difficulty you had while with us. We do hope you would consider giving us another chance.