Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Fantastic hotel - close to the city - ideal and ch

Posted Aug 8, 2014
Great breakfast, comfortable room with enough space for our family of 6. Clean, tidy, comfortable and in excellent condition.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff

Posted Jul 21, 2014
Welcomed at the door. Clean. Decent continental breakfast - waffles, eggs, sausage, cereals, fruit, yogurt. Nice staff. 15 min from Downtown Charleston
5 out of 5
Recommended
for Everyone
by A verified traveler from charleston,sc

Posted Jul 12, 2014
It was a great room. Especially for the relatively low cost.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

A 5 day stay for business and pleasure

Posted Jul 2, 2014
Pros: They had nice size rooms and breakfast was free
Cons: It is nice for comfort inn
Location: It is not really close to anything but Charleston has many wonderful things to see
This hotel wasn't bad. The room was nice and clean. It's not really very close to any of the tourist attractions though. The air-conditioner is very loud cuts on and off all night long which woke me up.
4 out of 5
Recommended
for Families
by A verified traveler

Excellent staff nice accommodations

Posted Jun 29, 2014
Pros: The bed was amazing...having just driven 500 miles it was welcome.
Cons: Parking is not good. Do not be there late!
Location: Ten quick minutes from downtown Charlestown.
It was a pleasant experience. The gal at the desk was overwhelmed as the hotel was over booked by 1 room. She looked at my reservation and saw that I had made it to months prior and assured me there would be no issue. 10 minutes later we were putting our 9 year old to bed. Very very good customer service!!! So was not expecting the level breakfast provided. These ladies were on it and everything was fresh and tasted good. The waffle maker was the highlight for my daughter.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2014
It was a nice room and it was close to the beach. I would stay again.
3 out of 5
Recommended
for Everyone
by Julie from Columbia, SC

The facility was new and clean.

Posted Jun 2, 2014
Pros: Rooms and cleanliness
Cons: It seems the hotel may need to hire more personnel for their front desk and cleaning department especially for weekends.
Location: We found a Vegan restaurant close by Black Bean Co. it was great!! We visited Charles Towne Landing for a wedding, it was beautiful!
Our check in experience was awful. We arrived at 2:50, thinking we could check in 10 minutes early. Nope, check in doesn't begin until 3:00. We grabbed a bite to eat and called to see if our room had a refridgerator, we were placed on hold for 10 minutes then disconnected. When we returned to check in around 3:35 there were about 15 people sprawled around the lounge area waiting for a room and one lady working at the desk, she was obviously stressed and overwhelmed which made the situation worse. Apparently the rooms were not ready. We waited for another 30 minutes. Once we checked in, however, we were pleased with the room itself, it was clean and comfortable.
4 out of 5
Recommended
for Everyone
by Jim from SC

Be ready for extra fees.

Posted May 22, 2014
Pros: Location
Cons: More parking!!
Location: It's Charleston!! You can't swing a cat without hitting something interesting!
All was very well. Staff very friendly. Especially the breakfast hostess. The only negative is we had to pay an extra $15 at check in for something I did not understand.
5 out of 5
Recommended
for Everyone
by Jay from Los Angeles

A real gem in Charleston!

Posted May 14, 2014
Pros: Friendly staff, good breakfast, nice rooms.
My friend and I were there for 5 nights in May 2014. The entire staff was friendly and helpful, including providing maps to the plantations and other sights we visited. The hotel was a little hard to find, coming from the airport in the dark -- it's tucked back in trees right next to freeway on- and off-ramps -- but turned out to be a convenient location, with a Costco for cheap gas just a couple blocks away. The free breakfast was great too, with scrambled eggs, waffles and biscuits and gravy. The only caveat about the hotel is it's about 10 miles from downtown, but then the nightly rate is much cheaper than staying close in. I would stay there again if I ever get back to Charleston!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

easy to get to on freeway.

Posted May 12, 2014
Cons: maybe more breakfast items and tables.
parking , and apearance on arriving very nice ,check in very good , and also checking out