Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near the Interstate

Posted Mar 15, 2015
Pros: Location and price.
Cons: dd hand weights to fitness center.
Friendly staff. Need hand weights in fitness center.
1 out of 5
by A verified traveler

The T.V. did not work both times I stayed here

Posted Feb 9, 2015
The television did not work on my first stay, so the staff assigned me to a different room where the TV worked because they were unable to reprogram it. The following week I stayed at same hotel, but different room. The TV worked at night but not in the morning. Staff had to come re-program the TV both times and said they have had a lot of problems with their Phillips TV's. Staff was very courteous, apologetic and gracious, but the hotel equipment (TV's) are terrible.
Comment from Hotel Management
Mar 6, 2015 by Ashley, Hotel Management
Please accept our sincere apologies for the disappointments you experienced during your stay. We are working diligently to improve the television service in our hotel. I understand that this is an important amenity for our guests, and I am truly sorry for any inconvenience this caused for you. We appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler

A quiet and comfortable stay

Posted Jan 30, 2015
Pros: Friendly front desk workers, privacy, reasonably priced.
Cons: The breakfast food is good, but the woman serving it could be a little less anxious to get visitors out the door. She practically rushes patrons.
Location: The Clay Center is only a short five minutes away, where one can have an enjoyable day with the kids.
A generally quiet hotel with nice rooms. As a family of four, we practically had the pool to ourselves both days we stayed. The complimentary cookies are quite tasty as well!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

OK, but bad service

Posted Jan 1, 2015
Did not clean room or change linens during multi day stay.
4 out of 5
Recommended
for Couples
by Elizabeth F.from Alexandria

Great deal!

Posted Dec 24, 2014 on Hotels.com
Nice staff. Good food. Comfortable bed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NE Ohio

Nice for a place to stop in and rest for a night.

Posted Nov 24, 2014
Pros: Free, delicious breakfast; friendly staff; comfy beds; clean rooms
Cons: Update some of the decor.
Our room was clean, the night manager, Dean, was extremely friendly! The breakfast was wonderful with hot foods cooked and bacon smelling throughout the dining room.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

fully met needs for overnight travel stay

Posted Oct 28, 2014 on Hotels.com
Passing through town and location was quite convenient to highway. Room was quiet and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place away from downtown

Posted Oct 28, 2014
Everything about the hotel and staff was great. The location was 5 minutes from downtown Charleston and 10 minutes from the airport. The drive to New River Gorge was easy and beautiful with the colorful fall leaves showing.
4 out of 5
Recommended
by Moverssifrom St. Simons Island, GA

Good overnight stop

Posted Oct 20, 2014 on Hotels.com
Good overnight stop. Right off the HWY with plenty of restaurants and shopping nearby. The rooms were clean and staff was nice. Little slow at the check-in counter.
3 out of 5
Recommended
for Business Travelers
by Toddfrom Powell Ohio

Country Inn Charleston W Va

Posted Oct 17, 2014 on Hotels.com
Just slept there and left next morning. Got in late and parking was tough but thats what happens when you get in after midnight.