Ratings based on 226 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Florence, SC

Very Dated and Old looking

Posted Jun 16, 2015
Cons: The Decor needs to be updated
We reserved this hotel to stay over there for the weekend when we got to Charleston. It didn't look anything like the pictures. I believe it was probably clean but we decided not stay on seeing the place because it was not what we wanted. Now, if I am going over there for a conference and had to find a cost effective place to stay or pinching pennies kind of thing, I could "probably" stay there but not for a "let's stay in a hotel this weekend" kind of place, you'd probably want something more updated and more lively. I can't say if it was clean or dirty as we did not stay in the room assigned to us. Now, the staff who attended to us was cordial.
Comment from Hotel Management
Jun 17, 2015 by Manager, Hotel Management
Thank you for the review.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brunswick, GA

Great place to stay

Posted Jun 9, 2015
Pros: Comfortable room and good breakfast. Nice people working there.
Cons: Pretty good the way it is.
Location: 15 minute drive to downtown Charleston.
Friendly and helpful staff. Clean and well appointed room. Comfortable bed, (pillow top). Well prepared breakfast with many choices. Definately will stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Breakfast attendant very good and very nice.

Posted May 26, 2015
Pros: Clean, good breakfast, nice lobby, nice attendants
Staff were professional and were very helpful suggesting restaurants in local area to eat at.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dayton. OH

Nice hotel, but the shower had no pressure!

Posted May 6, 2015
Pros: It was clean, staff was friendly.
Cons: The shower pressure
Location: It was fairly close to a lot of attractions.
The room and hotel were very nice. We had no shower pressure in our room - took forever to get shampoo out of hair. Breakfast was okay.
3 out of 5
by A verified traveler

Posted Apr 26, 2015
When checking out the older man was rude. He needs to learn how to talk to people no matter what race they are.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

nice hotel, friendly staff, close to airport

Posted Apr 24, 2015
Pros: Clean, quiet, nice room.
Cons: Nothing.
Location: Only stayed one night prior to flying home. Convenient to airport.
Nice hotel with friendly staff. Check-in was fast. Nice quiet room. Motel was handy to airport.
2 out of 5
by A verified traveler from West Virginia

Very Disappointing

Posted Apr 23, 2015
Pros: clean and quiet
We recently stayed at the Country Inn and Suites in Charleston SC. The rooms were pleasant and quiet as always. We were scheduled to stay for three nights but an emergency came up at home, and we had to leave a day early. We had prepayed through Expedia and I called them to let them know we were leaving early and to see if we could get a refund. They contacted Country Inn and they said they would not refund our money. I have stayed with Country Inn for many years and it has always been our hotel of choice but unfortunately i will not be staying with them ever again. I understand it is a business but unless thet are willing to work with customers when it comes to situations like this I'm afraid they will lose more repeat customers. Very Disappointing :{
Comment from Hotel Management
Apr 25, 2015 by Manager, Hotel Management
Thank you for taking the time out of your schedule to complete the review. We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Cons: Did not have full size pillows. Very odd.
Very Pleasant over all., however this survey was not as easy as it was supposed to be.
4 out of 5
Recommended
for Everyone
by A verified traveler

North Charleston Motel

Posted Apr 6, 2015
A nice Motel to stay. Not too far out for all the attractions.
Comment from Hotel Management
Apr 10, 2015 by Manager, Hotel Management
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
2 out of 5
Recommended
for Families
by Gayle from fayetteville

Not staying there again

Posted Apr 4, 2015 on Hotels
the male management was rude and agitated everyday If I asked for anything it was a bother for him
Comment from Hotel Management
Apr 9, 2015 by Hotel Management, Hotel Management
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.