Ratings based on 198 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2014
Decent location, very nice hotel staff. Room was clean. Breakfast was free.
2 out of 5
by A verified travelerfrom ma

So so hotel just outside the city

Posted Nov 3, 2014
Pros: Cost
Cons: Rugs, mattresses, curtains
Location: Near many stores and chain restauants
The place is rundown. NEED new carpeting. Our room rugs were stained and had cigarette burns.
Comment from Hotel Management
Nov 11, 2014 by Hotel Manager, Hotel Management
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mooresville, NC

Posted Oct 22, 2014
Good location close to restaurants and shopping. Short drive to historic downtown Charleston.
Comment from Hotel Management
Nov 11, 2014 by Hotel Manager, Hotel Management
Thank you for taking the time out of your schedule to complete review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lyman South Carolina

Nice hotel close to everything

Posted Sep 22, 2014
Hotel staff was great they let me check in early since we got there early and had to change for a wedding....room was very clean and nice.....bed was very comfortable...bathroom was spotless....breakfast was super good.....I would defintely stay here again
Comment from Hotel Management
Nov 11, 2014 by Hotel Manager, Hotel Management
Thank you for taking the time out of your schedule to complete review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
by Ottofrom Ann Arbor

Very nice hotel and staff

Posted Aug 25, 2014 on Hotels.com
Good!
Comment from Hotel Management
Nov 11, 2014 by Hotel Management, Hotel Management
Thank you for taking the time out of your schedule to complete review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Business Travelers
by Brettfrom Greenville, SC

Great stay

Posted Aug 21, 2014 on Hotels.com
Always clean rooms, always pleasant staff! Highly recommended.
Comment from Hotel Management
Nov 11, 2014 by Hotel Management, Hotel Management
Thank you for taking the time out of your schedule to complete review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
by Bobby

Posted Aug 19, 2014 on Hotels.com
Comment from Hotel Management
Nov 11, 2014 by Hotel Management, Hotel Management
Thank you for taking the time out of your schedule to complete review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Aug 5, 2014 on Hotels.com
3 out of 5
by A verified travelerfrom Atlanta

Room was not ready

Posted Jul 22, 2014
Pros: Queen beds were comfortable. We like to stay at hotels with continental breakfast.
Cons: Rooms need more electrical outlets outside the bathrooms. Loud air conditioner woke us up, and did not cool both sides of the room equally.
Location: It was a 20-30 minute drive from downtown Charleston and beaches. Would like to have been closer.
When we arrived, our room had not been cleaned. We were put in another room with different bedding arrangements than we had reserved. We had no choice but to stay there the first night. The 2nd day we had to pack up all our belongings and move to another room that was like the one we had reserved. Staff was very nice through all of this, but our first night was uncomfortable because of the sleeping arrangement.
Comment from Hotel Management
Jul 31, 2014 by Hotel Manager, Hotel Management
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Sorry about the first night you have to stay in onother room. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
2 out of 5
Recommended
for Families
by Jaida Brisbonfrom Columbia, Sc

My horrible experience while on vacation

Posted Jul 17, 2014 on Hotels.com
My stay was horrible I was over charged by $50 more I made reservations thinking I would get a better deal but it would have been cheaper to walk in a get a room plus I had to exit my room at 7am by a false fire alarm my air kept going on an off and a lot of loud music in parking lot and police siren from waffle house or gas station near by don't think I will ever come back to this location
Comment from Hotel Management
Sep 27, 2014 by Hotel Management, Hotel Management
We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Toste was burn in breakfastroom by another guest in the morning which start fire alarm sorry for that. We did not charge your credit card it is charge by expedia. Please know that your feedback is extremely valuable to us. In addition, please know that your comments and issues will be addressed.