Ratings based on 295 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
by A verified traveler from S.
Good location bad experiencePosted Jul 12, 2015
I have stayed at this hotel before and enjoyed it, however this trip was not good. The pool was shut down by the department of health. When we checked in the first room we were put in the battery on the key lock was dead so we were not able to get in or out of the room. We were then moved two doors down to a dirty room. When I went up front to let management know, I was told it was because it wasn't 3:00 yet and the rooms were not all cleaned (it was 2:45). After waiting 30 minutes we were told the room was ready. The toilet paper holder was broken, there was hair in the shower drain, and I find it very unlikely the floor had been vaccumed. The air did not work even though it read 65° it was cooler walking outside the next morning. When I checked out the following morning and informed them of the lack of air conditioning, I had the impression that she was annoyed with me. At breakfast (which is in the fairly small lobby) members of the "manager 's" family were there eating and talking iver the desk to her even though they had not spent the night there.
by A verified traveler from Boston
Easy access to highway and charlestonPosted Jul 1, 2015
Pros: It was fine for what we needed. Good for parking.
Cons: More staff to clean rooms.
Location: Historic plantations to visit, 15 minutes drive to Charleston.
After initial poor start (booking in receptionist not very helpful) we found the rest of the staff quite ok. Our room was fine on arrival but for the next few days it was late evening before towels were changed, and waste bins were never emptied. We did have our bed made up on the third night. The breakfast was average but the breakfast room was very small and inadequate for the number of guests.
by A verified traveler
Sketchy accomodationsPosted Jun 22, 2015
Pros: Pool and lobby area and the fact that your car was right out front and visible at all times.
Cons: FIX things that need fixing like the light fixture, a simple but necessary item and toilet seat. And ice machine.....maintenance goes a long way.
Location: Outside of Charleston, not anywhere good but close to fields we had to be at for a sports tournament.
The bathroom needs a new light fixture or at least secure the one that is in there instead of just letting the light bulb hand down from the ceiling. Also fix the toilet seat as it was really annoying in that it was not secured as well. Other than that, the actual room was adequate. But it was the clientele that stayed there that was sketchy. Guys yelling over the bannister at about 3am to one another down in the parking lot. And then again at about 5am as they were filling up their ice coolers getting ready for the day. A little common courtesy and respect would have been nice to the rest of us trying to get some sleep. we had the worst possible location for a room as it was at the top of the stairs and people coming and going was annoying. Also the upstairs ice machine broken. Overall look of the place trashy other than the pool which was fine and the lobby was actually nice looking.
for Couplesby A verified traveler from Australia
a little too far from Charleston downtown.Posted Jun 16, 2015
Pros: Plantation shutters on windows really suited the vibe of Charleston. No restaurants nearby so we had to drive everywhere. Better choices for breakfast
Cons: Maybe just a few repairs.
Needed some repair work in bathroom. Lovely pool. Staff were friendly.
by A verified traveler from Aiken,SC
I would not recommend this Hotel to anyone.Posted Jun 15, 2015
Pros: The Creek & dock.
Cons: Everything,ac didn't work,wasn't clean,needs updating!
Location: Location good.
Poor service,AC didn't work in my reserved room,room they moved us to was not as clean,had no microwave or fridge,wasn't clean & my daughter has bites all over her .....very bad experience!
for Everyoneby A verified traveler
Posted Jun 13, 2015
Nice setting but a distance from center. Old facility but clean. Friendly staff
for Everyoneby A verified traveler from Greenville
Great for the pricePosted Jun 10, 2015
Pros: Clean and comfortable, friendly and competent staff, quiet location.
Cons: The wi-fi went out over the weekend, but that could have happened to anybody.
Location: It's a fifteen-twenty minute drive from historic Charleston, and there's plenty of food choices along Savannah Hwy.
The rooms were clean and comfortable, and the staff friendly. I lost my key card once, and they replaced it with a smile and without a bunch of red tape. A computer glitch resulted in the credit card getting charged twice, but both Creekside and Expedia were easy to work with; the issue was resolved promptly. I was pleasantly surprised that the breakfast was much more than a stale donut--it was actually possible to eat a balanced meal. I would definitely consider staying here again.
by A verified traveler from Raleigh, NC
Old and worn out. Noisy clientele.Posted Jun 6, 2015
Pros: The staff were nice.
Cons: It needs updating badly. Quieter air conditioner. The bathroom door looked like it was filthy. It should be painted. The quilt had a whole in it.
Location: Downtown Charleston is about 8 miles from the hotel. It seemed like a low class area.
When we drove up on the sign it stated "Manager Special Rates" or something like that. I was wondering if others got the hotel for less than we paid per night. The air conditioner was noisy. I would never go there again. The hotel staff were very nice and attentive. Had to ask for bars of soap which should have been refilled every day. The other clients had their doors open. Loud groups having a party on the balcony making noise. It was an uncomfortable experience.
for Everyoneby A verified traveler
Nice but Expedia messed up reservationPosted May 17, 2015
Got to the hotel and Expedia hadn't related the reservation to the hotel so we almost didn't have a room and they considered charging me again even though I'd prepaid through Expedia. Very annoying.
for Everyoneby A verified traveler from Albemarle,NC
Just what we neededPosted May 13, 2015
It was very spacious with a king size bed close to where we wanted to be. We will be back.