Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom L

Overall nice stay.

Posted Feb 23, 2015
The room was spacious and clean and the breakfast was great. The only con was the noise. We were right across from the elevator and heard everything. Also we could hear are neighbors quite clear also.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wv

Comfortable ,convenient

Posted Feb 8, 2015
My first day , after check in , there was an extremely annoying period of over an hr of construction. I had just finished an appt with a cardiac specialist and wanted a quiet rest which was impossible . Everything else was really fine .
4 out of 5
Recommended
for Everyone
by A verified traveler

Eye opening

Posted Feb 3, 2015
Got a handicapped room. Hotel stated that usually people who buy through Expedia get these and not regular rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, excellent service, friendly staff!

Posted Jan 30, 2015
Staff went out of their way to accommodate and were very friendly and helpful! Rooms were very nice and clean! Hotel was within walking distance of everything we wanted to do!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginina

Classy Hotel

Posted Jan 29, 2015
Pros: Very Upscale and nice!
Location: The Civic Center was close enough to walk to concerts and such. Very nice mall across the road with lots of nice shops and eatery's.
We booked this hotel for the Bob Seger concert and little did we know that several of the band members where staying there too. We were close enough to the Civic Center to walk, thru the mall and out the other end, very convenient since it was cold out. The bar to the Hotel was still open after concert and some of the band members showed up and that made our stay even more wonderful!!!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom martinsburg, wv

Posted Dec 28, 2014
Great staff, great breakfast buffet, great location. Spacious rooms. Great value! Would definitely stay again!
4 out of 5
Recommended
for Families
by A verified traveler

Beautiful place to stay

Posted Dec 24, 2014 on Hotels.com
Hotel was beautiful and well maintained. My kids loved the glass elevator! The desk clerks weren't very knowledgable or helpful, but besides that, everything was fine.
5 out of 5
Recommended
for Families
by Rudyfrom Mannington WV

Great Place to stay in Charleston

Posted Dec 22, 2014 on Hotels.com
Have stayed there over the past few years and it has always been great.
5 out of 5
Recommended
for Business Travelers
by Janetfrom Wilmington, Del.

Embassy Suites Hotels are Consistently Excellent

Posted Dec 22, 2014 on Hotels.com
This was like every other stay I've had at an Embassy Suites. The hotel was very nice and the room outstanding - very large and well appointed. There was some street noise related to holiday parties but that died down quickly. The hotel is only a few blocks from the Tidewater restaurant, where I had a very good dinner.
3 out of 5
by A verified traveler

There for one night business trip

Posted Dec 21, 2014
Hotel just ok. Seems worn out. Could be the worst shower in the hotel business.