Ratings based on 581 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Hotel clean and staff courteous.

Posted May 3, 2015
Pros: The layout of the hotel and it's cleanliness.
Location: It's a ten minute drive into downtown Charleston.
Baggage carts readily available. Check in was expedient. Room and bathroom were clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2015
Great stay. Staff was very gracious and allowed a late check out so i could meet up with my party that was picking me up.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2015
Our room was right across from the elevators, so it was a little loud. Other than that, a nice hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Charleston

Posted Apr 1, 2015
The only thing I would do different is to stay longer or maybe never come home.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Upstate SC

Pleasant

Posted Mar 28, 2015
Pros: We like the appearance and layout of the lobby and breakfast area. We like the friendly comfort of the room arrangement.
Cons: Free WiFi would be nice
Pleasant but loud. We were there the weekend of the YBLA conference. Did not know this 'til getting on the elevator. There was no trouble just loud talking from rooms on both sides and from lobby 'til after midnight. Would have been nice if the chaperones or staff could have quieted the crowd below a tad better.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Good experience. My experience was good until you didn't accept my short answer. Bad form to kick back a good survey to beg for more granularity.
2 out of 5
by A verified traveler

The soap

Posted Mar 17, 2015
On Saturday night when me and my wife were in the bar area a bar of soap was thrown at us. This came from a group of kids. We spoke to the manager on duty at the time and he had an office group to the upper floors and questioned the kids. NO one knew who threw the soap. This ruined our stay. The hotel was over runned with kid's. They were in the bar area and it was not controlled by hotel management or the officer that was working there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Mar 15, 2015
I enjoyed my stay at this hotel. Everyone was very professional and any needs I had were attended to immediately.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2015
Ok. Arrived late and no one could find a baggage cart.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel near the airport

Posted Mar 4, 2015
Very nice hotel with helpful staff. I spent only 1 night there, due to closeness to airport. Busier that I had expected, but staff was able to deal with a large influx of people at time of check-in. Excellent hotel for business travel. To enjoy all the wonderful things Charleston has to offer, I would recommend a hotel closer to town.