Ratings based on 575 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2015
Our room was right across from the elevators, so it was a little loud. Other than that, a nice hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Charleston

Posted Apr 1, 2015
The only thing I would do different is to stay longer or maybe never come home.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Upstate SC

Pleasant

Posted Mar 28, 2015
Pros: We like the appearance and layout of the lobby and breakfast area. We like the friendly comfort of the room arrangement.
Cons: Free WiFi would be nice
Pleasant but loud. We were there the weekend of the YBLA conference. Did not know this 'til getting on the elevator. There was no trouble just loud talking from rooms on both sides and from lobby 'til after midnight. Would have been nice if the chaperones or staff could have quieted the crowd below a tad better.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Good experience. My experience was good until you didn't accept my short answer. Bad form to kick back a good survey to beg for more granularity.
2 out of 5
by A verified traveler

The soap

Posted Mar 17, 2015
On Saturday night when me and my wife were in the bar area a bar of soap was thrown at us. This came from a group of kids. We spoke to the manager on duty at the time and he had an office group to the upper floors and questioned the kids. NO one knew who threw the soap. This ruined our stay. The hotel was over runned with kid's. They were in the bar area and it was not controlled by hotel management or the officer that was working there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Mar 15, 2015
I enjoyed my stay at this hotel. Everyone was very professional and any needs I had were attended to immediately.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2015
Ok. Arrived late and no one could find a baggage cart.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel near the airport

Posted Mar 4, 2015
Very nice hotel with helpful staff. I spent only 1 night there, due to closeness to airport. Busier that I had expected, but staff was able to deal with a large influx of people at time of check-in. Excellent hotel for business travel. To enjoy all the wonderful things Charleston has to offer, I would recommend a hotel closer to town.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Myrtle Beach, SC

Fantastic hotel accommodations!

Posted Feb 10, 2015
Pros: Everyone seemed to enjoy their job. I never saw a single person with a frown or act like I was bothering them when I spoke to them. Good people....
Cons: I would have liked a follow-up on whether or not everything was fine after the neighbors were yelling and slamming the door.
Location: Where do I start? You could stay in Charleston a week and still not see everything. This trip we went to the museum and Fort Sumter. Great trip!
From the first person to the last person, this was a great stay. The hotel was beautiful with perks galore. The rooms were huge suites, which was a surprise. I did have two problems - stain on the carpet and loud, obnoxious neighbors. I phoned the front desk about both. They made a notation about the stain and asked if I wanted to move to another room because of the stain. I did not move. They were up to the fifth floor within 5 minutes to talk to the people next door, part of who were outside on the balcony area. I did not hear any other noise from them the remainder of my stay. Overall, this is the nicest hotel I have stayed at in Charleston (and I used to stay at the Omni).
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel - Close to Tanger outlet and Colliseum.

Posted Feb 10, 2015
We were just there over night. Staff was helpful. Breakfast was very good. Would definitely stay again.