Ratings based on 593 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
Posted Mar 21, 2014 on Hotels.com
for Business Travelersby Bob & Lisa from Spartanburg
Good choice for the pricePosted Mar 19, 2014 on Hotels.com
Overall, the hotel was clean and comfortable. I had limited contact with the hotel personnel, but I found them to be efficient and helpful. Noise from adjacent rooms, in particular a party arriving at 2:30, was really the only complaint we had; we can hardly blame the hotel for this. The hotel was quite far from downtown, about 30 minutes, but that wasn't a problem for us. The hotel was easy to get to off I-26, but getting back to I-26 was tricky as you do NOT simply retrace your steps. There is a completely different entrance onto I-26 than the exit.
for Business Travelersby A verified traveler
Posted Mar 19, 2014 on Hotels.com
for Getaway With Friendsby GD from North Charleston
Rude Clerks and late check inPosted Mar 18, 2014 on Hotels.com
Our room wasn't ready until 3:00 pm after being told it would be ready sooner. Desk clerks as usual were unapologetic and rude.
Comment from Hotel Management
May 24, 2014 by Erin, Hotel Management
Dear GD, Thank you for taking the time to let us know about your experience. Unfortunately, we are unable to offer guaranteed check in times before 3:00pm, which is our advertised check in time. I am sincerely sorry if this caused you any inconvenience. We hope that we will be able to welcome you back soon! Thank you for choosing the Fairfield Inn & Suites by Marriott Charleston North/University Area.
for Couplesby David from chareleston, sc
awesome customer servicePosted Mar 18, 2014 on Hotels.com
The room was in good and clean condition. The staff was very helpful directing us to local attractions and providing us with things like plates and other tid bits in the middle of the night
for Personal Eventby Terri from Georgia
Outstanding !!!!!Posted Mar 18, 2014 on Hotels.com
Fairfield Inn is awesome !! Staff was very friendly & room was very clean & smelled fresh ! I would definitely choose this hotel again !!!!
for Familiesby Haider Hashim from South Carolina
Good pricePosted Mar 18, 2014 on Hotels.com
It is a good for family and very comfortable
for Everyoneby george from Pa
Visit to charlestonPosted Mar 16, 2014
Pros: It was a beautiful hotel.everything was in great condition.the rooms were clean and everything was in great condition.the breakfast was fantastic.
Cons: Nothing needed improvment
Location: The city of charleston with carriage tours,ferry to the fort sumpter.historical sights.fabulouls cypress gardens
We were visiting and touring charleston,sc.we also visited cypress gardens in nearby monks corner
Recommendedby Mike McKinney from South Carolina
My StayPosted Mar 14, 2014 on Hotels.com
Everything was great!! I do recommend however that you post better signs about how to find the ice machine! Took me 10 minutes of blundering around until I walked to the very end of the hall on the first floor.
for Everyoneby A verified traveler
Nice hotelPosted Mar 8, 2014
Very nice and great location. Staff was very helpful and cordial.