Ratings based on 654 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great hotel

Posted Sep 11, 2014
Pros: Location and free breakfast
Cons: too expensive, not worth $$
Location: Close to everything, free ride downdown so don't pay extra for hotels downtown
Great location..comfortable, staff good, free breakfast but overpriced for Charleston..
4 out of 5
Recommended
for Everyone
by A verified traveler from g

Great hotel in a good location

Posted Sep 8, 2014
Booked this hotel for Labor Day weekend. It is perfectly located. The hotel was within walking distance of many attractions. You will have many options of restaurants. Go down king street and you will find all types of food. The room was big and spacious. The AC worked well. The pillows were small, but comfortable. The restroom had plenty of towels and most necessities. If you plan to watch tv, you'll have plenty of channels to chose from. I didn't get to go to the pool, but did see plenty of people enjoying it. The free breakfast buffet was awesome!!! We had many options to include waffles, biscuits and gravy, old fashioned oat meal, cereal, fresh fruit, hard boiled eggs and much more. They have free coffee and tea all day long. At 5:30 they put out warm chocolate chip cookies, but act fast because they are usually gone within 10 min. The parking is not free since you will need to park in a public parking garage. The staff is great. They were all firefly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from upstate south carolina

Amazing hotel!

Posted Sep 2, 2014
This hotel is very clean and the staff is amazing! The blonde haired lady that checked us in was very friendly, knowledgable, and helpful! The room was clean and inviting. The breakfast was the best I've had in a hotel! The location is perfect! I will definitely be returning!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room.

Posted Sep 2, 2014
Pros: Really nice room, everyone on the staff was great, good cooked breakfast buffet.
My sister and I visited Charleston and this hotel has a great location right next to the visitors center and the free trolley stop.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
Great location. Staff was helpful in finding stuff to do around town.
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

Great Location and Value Downtown

Posted Aug 20, 2014
Pros: Nice lobby, friendly/professional/helpful staff; pool (a bonus in the heat) central location, really good, free breakfast, nice bed
Cons: Mold smell!!! Parking price!
Location: On King Str - great restaurants and shopping near Marion Square - farmers market on Saturdays. In the heart of the city, College of Charleston et al.
I would recommend this hotel. I will most likely stay here again. Location is everything in Charleston. This hotel is a good value with its free breakfast and nicely-priced rooms. A few things were of concern. I don't like the additional 16 dollars a night for parking. The pool was less than clean, and was even closed for a while in the late morning due to chlorine/chemical issues. It was cloudy and not skimmed when we did go in. The shower was REALLY loud. You could hear people from every other room at all times of the day and night when they took a shower. No vent in the bathroom. The hotel has a bit of a mildew problem. We saw dehumidifiers and fans in the hallways that were presumably being used when the rooms were being cleaned. Our room smelled strongly of carpet refresher. My allergies went away whenever we were out of the room. Be prepared!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Aug 16, 2014
Pros: The hotel is close to down town attractions, clean and friendly staff.
Location: Historic tours, museum, shopping, restaurants and market area are within walking distance.
Very nice hotel. Close enough to walk to the market area, shopping, and tours. Safe area. Great complimentary breakfast. Very friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice hotel downtown.

Posted Aug 16, 2014
The hotel is right across the street from the visitor's center. Very convenient to get around town with the free trolley stop also across the street by the visitor center. The is a plethora of restaurants and shoppes within a 10 minute walk from the hotel. Will definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Great hotel

Posted Jul 26, 2014
Comfortable, quiet, close to great shops and restaurants. Good breakfast selection. Staff very friendly and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler from N Ireland

An average hotel but decent value.

Posted Jul 25, 2014
We arrived at the hotel after a long and delay- ridden journey. The member of staff on the desk barely made eye contact with us. The rooms are average and the toilet was blocked. The hotel was very convenient to the visitors' centre but it was not really in the heart of Charleston. The breakfast buffet was good, though.