Ratings based on 696 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 3, 2014
Hotel right across the street from the free trolley and the express bus to the airport. Helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

The Staff

Posted Oct 21, 2014
The people at this hotel are simply the best! Everyone seemed to be happy to be working there, and it didn't matter what time of the day it was! They were bending over backwards to be sure that we had everything that we wanted, especially that little chocolate fix that my friends and I needed before heading to our room in the evening. Bottled water was offered up as we were heading out for the day! They couldn't have been nicer!! Thank you!
3 out of 5
by A verified traveler

Posted Oct 20, 2014
Not quite the hotel we are used to staying in. This hotel had a fair price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel staff always kind and helpful

Posted Oct 16, 2014
The hotel staff is always so helpful and kind. The front desk staff and housekeeping staff go out of their way to make our visit pleasant.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom va

Great stay

Posted Oct 14, 2014
Hampton inn was wonderful, very fast check in, great location
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London, UK

Ideally situated by for access to town

Posted Oct 13, 2014
Pros: Spacious with very helpful staff at reception. I also like the swimming pool.
Cons: Breakfast was a bit of a picnic with a limited choice. One would expect more from a hotel of this standing.
Location: Quieter location but with good access to town. Very handy having the visitors centre opposite.
Whilst at the edge of town the hotel was extremely well placed for the visitors centre across the road fro where free trolleys could take you to all places of interest. The hotel was quiet and friendly with the main shopping area of King Street just around the corner. A very comfortable and pleasant stay in a lovely town.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newcastle upon Tyne UK

Perfect location and very comfortable hotel.

Posted Oct 4, 2014
Pros: Great location for exploring Downtown Charleston.
Cons: Can't think of anything
Location: Over the road from visitor information center and FREE trolley bus outsidethe door. Charleston Museum good for adults and children at the junction
Great welcome at reception. Bedroom huge and comfortable. All staff so friendly and helpful. Good quality breakfast included in price. Free hot and cold drinks provided in lobby 24 hours. When we encountered a problem the staff could not have been more reassuring and helpful, making us feel that it really mattered to them. Would deinitely go bac there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

2 nights

Posted Sep 29, 2014
Pros: convenient location
Location: Visitors center just across the street
excellent location We were so pleased with all hotel staff ! They made our stay very pleasant ,relaxing. The cost was very reasonable--wish the weather was a little better!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, ME

Location was perfect!. 10 Min walk to Waterfront.

Posted Sep 24, 2014
Pros: Location!!!! Convenient walking distance to just about everything in downtown Charleston. Clean, up to date rooms. Staff was exceptional.
Cons: Nothing.
Location: Free trolley directly across the street. SHORT walk to restaurants and shops. Visitors center across the street. Airport transportation right there.
Our flight came in at 10:30am. My husband and I took the bus (Carta) from the Airport $3 each which was about a 15 min ride. We arrived by 11:30, check in wasn't until 3pm. Brandon, the manager had us in our room by noon. There are many restaurants and shops within walking distance. The trolley pick up and drop off is right across the street and so is the visitors center which is convenient if you are booking excursions to plantations, beaches, etc. We were offered bottled waters each morning before leaving the hotel. The free breakfast was above par. Hotel staff was very professional, courteous, and friendly. Not one bad experience. Oh, Brandon also offered us late check out 2pm as our flight wasn't until 4pm. Very nice vacation, will be back soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great hotel

Posted Sep 11, 2014
Pros: Location and free breakfast
Cons: too expensive, not worth $$
Location: Close to everything, free ride downdown so don't pay extra for hotels downtown
Great location..comfortable, staff good, free breakfast but overpriced for Charleston..