Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

good hotel convenient to jazz concert and shopping

Posted Sep 2, 2014
Pros: location,as well as cleaness,staff was warm and friendly.
Cons: would be good to have complimentary breakfast and coffee for those on weekend.a pkg deal fro those coming for jazz fest.
Location: easy access to interstate to go down town. shopping area nearby.
roomy and comfortable and clean.be a little more detailed in cleaning .was clen saw room for improvement.small corners.under sink.etc.dust lamps.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
This hotel was amazing and extremely comfortable!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Saint Louis, MO

24/7 Airport Shuttle!

Posted Aug 21, 2014
After calling around to a few hotels, we finally found this wonderful Holiday Inn. My husband and I were coming into Charleston on a flight arriving at midnight and this is the only hotel we could find that was reasonably priced and had a shuttle that would pick us up at that time. And the airport shuttle is free! The hotel staff, including the shuttle driver, were friendly and accommodating. We really enjoyed everything about our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte NC

Close to family and shopping

Posted Jul 29, 2014
Was able to check in early , front desk and cleaning staff provided execellent service!!!!!
Comment from Hotel Management
Aug 5, 2014 by JHuff, Hotel Management
We appreciate you taking the time to leave us a review. Thank you for choosing the Holiday Inn Charleston Airport to be your home away from home!
4 out of 5
Recommended
for Everyone
by A verified traveler from Goose Creek, SC

Great value.

Posted Jul 13, 2014
Pros: The cable and free wifi.
Location: There is a Chili's, Wendy's and Denny's nearby for dining. Tanger Outlets is also very close for some shopping.
The staff is definitely friendly and the pool and gym are very adequate.
Comment from Hotel Management
Jul 15, 2014 by JHuff, Hotel Management
JR, Thank you for your feedback! I am glad you enjoyed your stay at the Holiday Inn and we look forward to seeing you again soon!
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Miami

Okay hotel close to the airport

Posted Jul 11, 2014
Pros: Internet and location
Cons: Bed
Location: close to the airport, a mall and restaurants
Good location. Room are okay but not great. Bed lining could be better. Internet is great.
3 out of 5
Recommended
for Everyone
by A verified traveler from Fond du Lac, Wi

Allowed to check in early

Posted Jul 9, 2014
Pros: That we were allowed to check in early.
Cons: Supply more towels for rooms and pool.
The best thing I can say is that the hotel let us check in much earlier than the normal check-in time which was very nice! We had been traveling all night and arrived late morning. We were allowed to check-in around 11:00am. I think the normal check-in time is 4:00pm. The bed and bedding was very comfortable. The room seemed kind of musty and smelled bad though. Every day we were short on towels after the room was cleaned which was annoying. They did supply them when asked. The pool was nice however there were no pool towels. We asked the staff about it and he said that he would bring some down but he never did. We did not eat in the hotel restaurant. Denny's and Chile's were right on the other side of the parking lot which was convenient. For the price, it still was very good overall and I would stay there again.
3 out of 5
by A verified traveler

Posted Jul 7, 2014
We had the "do not disturb" sign for half an hour at 2 pm so they decided not to clean the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2014
The staff was extremely helpful and friendly. I truly enjoyed my stay. The location was good for what we did. Easy to locate.
Comment from Hotel Management
Jul 8, 2014 by JHuff, Hotel Management
Norma, Thank you for taking the time to fill out an online survey! We appreciate your feedback. I am glad to hear that you enjoyed your stay with us and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful surprise for an airport hotel

Posted Jun 23, 2014
Pros: clean, comfortable bed, big bathroom, friendly staff, good food.
Cons: Include breakfast as part of the overnight stay.
Location: We came there to pick up our son from the airport and then go on the the nearby Edisto Island Beach. We did go in to the historice downtown Charleston
Staff was very friendly and helpful. Happy hour drinks, dinner, even breakfast was very good. We ate dinner because we were too tired from driving all day and it was also storming hard outside. Dinner was so good that we ate breakfast too the next morning, even though we had to pay for it (not included in the overnight stay we booked). We would definitely stay there again and have already told family and friends to try it when they were in the area.
Comment from Hotel Management
Jul 7, 2014 by JHuff, Hotel Management
Thank you for sharing your positive experience with your friends and family as well as with our potential guests reading this website! I am pleased to hear that you enjoyed our restaurant and hope when you return to Charleston you will try our new breakfast menu!