Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ninety Six , SC

Wedding in Mt. Pleasant

Posted May 5, 2015
Pros: The Holiday Inn was close to the bridge that goes into downtown Charleston and was also near the location of the wedding.
Cons: Everything was great!
Location: Close to the Ravenal Bridge that goes to downtown Charleston and many historical sights of the area.t
We wanted to be close to downtown and also to the wedding venue that was located at Ion in Mt. Pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hard to Find

Posted Apr 27, 2015
Pros: Close to down town
Cons: Staff to give you better directions. Decor in common areas.
Location: Close to down town.
OK Room was over priced. You could hear people from other rooms. Could not get heating fan to run on continuous to block the noice.
Comment from Hotel Management
Apr 29, 2015 by Manager, Hotel Management
Dear Guest, Thank you for your review. I do regret to read that you were not satisfied with your accommodations. I appreciate the time you took to provide feedback. Thank you again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose CA

Close to Ft. Sumpter Ferry

Posted Apr 21, 2015
Cons: Expedia charge us $173. for the night. Later I found out that if I had booked the hotel directly, it would have been $150.
We went to see Ft. Sumpter and found there were two ferries stops. One on Mt. Pleasant and one from Charleston. The hotel was close to the Mt. Pleasant ferry and close to Charleston, but very quiet at night.
Comment from Hotel Management
Apr 23, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you for taking the time to write a review for the hotel. It was nice to read that our location was convenient to an attraction that interested you. I do hope you will return to stay with us again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

.

Posted Apr 21, 2015
Need to provide extra blankets in the room. We got real chilly at night. It was to hot with the air off and to cold with the air on. Loved the Bath and Body Works lotion in the bathroom.
Comment from Hotel Management
Apr 23, 2015 by Hotel Manager, Hotel Management
Dear traveler, Thank you for your feedback. I apologize that the room temperature was not comfortable for you. It was nice to read, however, that you loved the amenities provided in the bathroom. Thank you again for your review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to charleston

Posted Apr 13, 2015
Great- breakfast good- wish discount for children.
Comment from Hotel Management
Apr 16, 2015 by Hotel Manager, Hotel Management
Dear Lynn, Thank you so much for your feedback. It was great to read that you enjoyed the breakfast provided by the restaurant. I hope you and your family will return to stay with us again soon.
4 out of 5
Recommended
for Families
by A verified travelerfrom Florence, SC

Close to down town Charleston.

Posted Apr 13, 2015
Pros: Location. Close to down town Charleston at a fraction of the price of staying in Charleston. Nice outdoor pool area.
Location: Close to major attractions, Patriots Point, Charleston museum, aquarium.
This is our second time staying at this hotel. Clean, nice staff, quick and easy check in and out.
Comment from Hotel Management
Apr 16, 2015 by Hotel Manager, Hotel Management
Dear J.C. Thank you for being a loyal guest, and thank you for your review. I am so delighted that you were satisfied with your accommodations and the service received. Thank you again, and I hope you will be back soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern KY

Not your parents' Holiday Inn!

Posted Apr 12, 2015
Pros: Location, location, location. Room was always clean. Staff friendly and courteous.
Cons: Move smoking area directly across parking lot. Currently smokers are right in front of entry door, and those of us with COPD have difficulty entering
Location: Riverfront park, Ravennall Bridge to Charleston, Rt. 17 for more shopping and restaurants.
Location of this hotel was perfect for access to Ravenall Bridge into Charleston. Also close to nearby park. And easy access to Rt. 17. Always had a clean bed and bathroom to come back to at end of busy touring day.
Comment from Hotel Management
Apr 14, 2015 by Hotel Manager, Hotel Management
Dear Mary, Thank you so much for taking the time to provide feedback. I am glad you benefited from our convenient location. Most importantly, I am so delighted that you were provided with clean accommodations each day. The housekeeping department will be so excited when I share this with them. Thank you again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oakland, NJ

Excellent all-around service

Posted Apr 9, 2015
Pros: the people who worked there. good place to stay if you're in for golf vacation. close enough to courses and airport
Cons: the rms were made up late in the afternoon you s/b able to hang out a sign to have your rm made up earlier if you want. back from golf rm not made
Location: charleston national golf club was the best of the 3 we played at over dunes west (pretty good) and patriots point.
i wanted to commend the maid staff in particular. they were very nice women and very accomodating. our stay was wonderful. thanks!
Comment from Hotel Management
Apr 12, 2015 by Hotel Manager, Hotel Management
Dear Bob, Thank you so much for your review. It was great to read that you found the service provided by our housekeeping staff to warm and accommodating. They will be so excited when I share this review with them. I am glad you had a wonderful stay. We look forward to having you as our guest in the future.
2 out of 5
by A verified travelerfrom Corbin, KY

Older hotel, close to area attractions.

Posted Apr 8, 2015
Pros: Location, Nice Front Desk Staff
Cons: Renovation
Location: Waterfront park, Patriots Point, Close to Ravenel Bridge.
This hotel was disappointing overall. When booking, I looked for a refrigerator and microwave in amenities and chose this hotel for this reason. I traveled with a set of grandparents and two small children and really needed the refrigerator for medications. I booked two rooms for us. When I checked in ...after 3..we were not able to get two rooms together and neither had a refrigerator in them. The front desk staff was amazing and put us in two other rooms where only one had a refrigerator. The rooms were not the cleanest, but after already moving once, we made do. The breakfast was not free..like most Holiday Inns and what we expected. Kids eat free with the purchase of an adult buffet. So I paid $20 for my kids to eat two muffins, two milks, and a half a bowl of cereal. The food was terrible.
Comment from Hotel Management
Apr 11, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you so much for your feedback. I do want to apologize for the inconveniences you experienced. Currently most of our rooms do not have a refrigerator, and it is regrettable that you were led to believe that we do. We have a full service restaurant, so breakfast is a premium unless you reserve at a rate where it is included. I am glad we were able to accommodate you and get one room with a fridge for medication. Your comments will be passed along to the housekeeping department. Thank you again for your feedback.
Comment from Hotel Management
Apr 11, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you so much for your feedback. I do want to apologize for the inconveniences you experienced. Currently most of our rooms do not have a refrigerator, and it is regrettable that you were led to believe that we do. We have a full service restaurant, so breakfast is a premium unless you reserve at a rate where it is included. I am glad we were able to accommodate you and get one room with a fridge for medication. Your comments will be passed along to the housekeeping department. Thank you again for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
Pros: quiet room
Cons: Shower head needs replacing, rust spots all around bathroom light fixture, large chuck of grout missing from bathroom tile
Location: upon exiting hotel it wants to route you in only one direction with the turn around several miles down the road
front desk and restaurant employees very pleasant
Comment from Hotel Management
Apr 6, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your feedback. It was great to read that you found the front desk and restaurant staffs friendly. I hope you are planning to stay with u again soon.