Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Still travelling - Arkansas.

Nice hotel if you are local.

Posted Oct 18, 2014
I am from New.ew Zealand and the hotel was too far out of town for a week of stay. There were taxis but as experienced travellers we would have liked to be in the town district. We were in your hotel for a week conference. However no reflection on the hotel. My room was lovely.
3 out of 5
by A verified traveler

Good location, however difficult to reach

Posted Sep 30, 2014
Pros: Comfortable accomodations, clean, well provisioned
Cons: Restaurant staff and service. Better signage directions to access facility
Hotel nice, restaurant staff and service very poor
Comment from Hotel Management
Oct 7, 2014 by Brian, Hotel Management
Dear verified traveler, Thank you for your review. I am glad you found the hotel to be nice. I do want to apologize for the service you received in the restaurant. We are working very hard to improve the service in this area, and do hope you will return to stay with us to see those improvements.
3 out of 5
Recommended
for Everyone
by A verified traveler from tn

Small room

Posted Sep 23, 2014
Pros: bar
Cons: The room colors.
Location: There is a lots of tourists attraction close.
The room is smaller than what is appears online and not a prettier as shown . The bar however is exactly the way is appear very nice and the bartender makes excellent drinks. You would love the bar for sure.
Comment from Hotel Management
Oct 7, 2014 by Brian, Hotel Management
Dear chelle, Thank you for providing feedback. I do apologize that the room was not what you expected. I am glad however that you enjoyed your time at the bar and the service received from the bartender. Again, thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pine Mountain, Ga

Very nice place to stay.

Posted Sep 5, 2014
Pros: Clean and comfortable. Great location.
Cons: Wait in the restaurant.
Location: Downtown Charleston is just right over the beautiful bridge. A really nice pier is real close under the bridge. And Shem Creek is near.
Great place to stay and a great location. I will be staying there again. The only things that we felt were below standard to us was they cleaned our room one day and left all of our dirty towels in front of our door so when we got back to the room we were greeted by dirty towels. I called the front desk and they retrieved them real quick. The hotel had a resturant and the breakfast was delicious just real slow. So if you are in a hurry in the morning do not eat there. It seemed that the lady that took our order was so slow she must of been the one who cooked it too because we never saw here again until our food was brought. So don't think about getting a refill on any drinks. And this is when there were only 5 tables occupied in the whole place.
Comment from Hotel Management
Sep 23, 2014 by Brian, Hotel Management
Dear Julie, Thank you so much for providing feedback regarding your recent stay at our property. I do want to apologize for the inconveniences you experienced. All things mentioned has been discussed with the prospective departments. I am delighted that despite the hiccups, you do intend to stay with us again, as you appeared to have enjoyed your stay overall. We certainly look forward to your next visit.
3 out of 5
by A verified traveler from Washington DC

Functional, near Charleston, maybe for one night

Posted Aug 12, 2014
Pros: Near Charleston
Cons: Reception staff were not friendly at all
Location: I stayed one night, in at 11 PM out at 7am
Nice hotel. But reception staff were far from welcoming, both when I arrived late evening and even worse when I checked out. I tried to make conversation with the guy on duty in the morning, but he clearly did not want to talk to me, in fact he was far more interested in talking to his female colleague and another lady in reception at the time. Would I stay there again? Probably not. At $200 a night, definitely not
Comment from Hotel Management
Aug 15, 2014 by Brian, Hotel Management
Dear Traveler, I want to first of all thank you for taking the time to review the Holiday Inn Mount Pleasant. I also want to thoroughly apologize for your experience at the front desk. Rest assured that your comments have been shared with our staff and front office manager, and we will be working hard to make the improvements.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia SC

Great location - close to downtown Charleston

Posted Aug 5, 2014
Pros: the price and the location
Cons: upgraded TV remotes...ours was terrible.
Location: close to everything in the Charleston area.
a very pleasant stay.....one of our better experiences with Charleston accommodations!
Comment from Hotel Management
Aug 13, 2014 by Brian, Hotel Management
Dear Traveler, Thank you for the review of the Holiday Inn Mount Pleasant. I am glad to hear you had a pleasant stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Owensboro, Ky.

Posted Jul 24, 2014
Good experience except our room wasn't cleaned one day and on another the house keeper left our room unlocked after cleaning. Over all a good experience. Very clean and good location to everything.
Comment from Hotel Management
Jul 30, 2014 by Brian, Hotel Management
Dear Traveler, Thank You for taking the time to review the Holiday Inn Mount Pleasant. I am glad you had a good experience while staying with us. I have noted the couple of housekeeping issues you mentioned and I will make sure they are addressed with my housekeeping manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from georgia

stay was very pleasant, very nice staff-clean room

Posted Jul 16, 2014
Pros: clean, comfortable bed
Cons: more outlets
Location: visit family, shop, eat out, beach
enjoyed stay very nice staff, clean room, easy parking
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Dear Traveler, We here at the Holiday Inn Mount Pleasant are glad you had a pleasant stay with us. I will make sure I pass on the great comments about our staff.
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Dear Traveler, Glad you had a pleasant stay at the Holiday Inn Mount Pleasant. Thank You for recognizing our great staff.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jul 15, 2014 on Hotels.com
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Dear Traveler, Thank You for taking your time to review the Holiday Inn Mount Pleasant.
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Dear Traveler, Thank You for reviewing the Holiday Inn Mount Pleasant.
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Dear Traveler, Thank You for taking your time to review the Holiday Inn Mount Pleasant.
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Dear Traveler, Thank You for reviewing the Holiday Inn Mount Pleasant.
Comment from Hotel Management
Jul 22, 2014 by Brian, Hotel Management
Thank You for taking the time to review our hotel.
3 out of 5
Recommended
by Jane Doe from NC

Rough around the edges

Posted Jul 15, 2014 on Hotels.com
The staff was excellent. Beds comfortable. Great location. But...room had a musty and damp odor, sheets did not appear clean, construction noises with no notice, and freshening spray by housekeeping staff did no good. Will be hesitant to stay there again.
Comment from Hotel Management
Jul 23, 2014 by Brian, Hotel Management
Dear Traveler, Thank you for taking the time to write us a review regarding your recent stay. I am sorry we were not able to exceed your expectation. Your comments about housekeeping service has been noted and we will make the necessary adjustments to improve guest satisfaction. We appreciate your feedback and hope you will give us another chance to show you how great our hotel is.