Ratings based on 684 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

visit

Posted Jul 13, 2015
Pros: location
The hotel location is very convenient. Staff was very helpful. the hotel was not one of the most updated Holday Inn Express that i have stayed in before.
Comment from Hotel Management
Jul 16, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your feedback. We hope you will consider us again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2015
Hotel was fine. Clean, friendly and helpful staff. We had a quick stay -it was perfect for what we needed. gave me a late check out which was very helpful.
Comment from Hotel Management
Jul 16, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your kind words about our hotel. I am pleased to hear that you had enjoyable experience. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Myrtle Beach, SC

Had to check in with the transplant dept. at MUSC.

Posted Jul 11, 2015
Pros: Close to area hospital & not far from shopping.
Location: Great shopping, great restaurants !!!!!
Early appt. at MUSC so we decided to stay in Charleston overnight. Nice hotel, very close to MUSC & a stones throw from Charleston shopping for my girls. Too bad MUSC had me slated for a new transplant when I've already had one & everything is working great !!!!
Comment from Hotel Management
Jul 16, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your comments. I am glad you had a an enjoyable experience at our hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel recommended.

Posted Jul 8, 2015
Nice hotel with double Queen size bed available. Decent continental breakfast. Recommend hotel.
Comment from Hotel Management
Jul 11, 2015 by gm@charlestonhiexpress.com, Hotel Management
We are happy that you had an enjoyable experience and hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good staff, average location

Posted Jul 6, 2015
Pros: Check in and out was real quick. Staff was very helpful.
Cons: Bathrooms where a little small. Also, seemed a little pricy for not being in that good of a location.
Location: Location was OK. Short drive to downtown attractions.
Hotel was pretty good. Not great location, but not too bad either. Probably a little pricy for the location and the average rooms. The staff was very good and helpful though.
Comment from Hotel Management
Jul 16, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your feedback and kind words about our staff. We hope to serve you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2015
Pros: clean and helpful staff
Location: south Carolina aquarium--visitors center--
we only spent 2 nights and 1day here as we were arriving from Kentucky and going to Savannah, but enjoyed the hotel--breakfast was very good
4 out of 5
Recommended
for Everyone
by A verified traveler

Both pillows were too Soft. Nice location

Posted Jun 27, 2015
Short cab ride to downtown. Recommend taking the Scoop taxi, where electric rides are free and you only pay to tip the driver. Great breakfast included. Pilots were too soft, with your head touching the mattress through the pillow
Comment from Hotel Management
Jul 6, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your comments about our bedding. We will certainly make corrections and appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2015
I expected a larger bathroom for the nightly rate. Grout in shower was not clean. But overall our experience was good.
Comment from Hotel Management
Jul 6, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your feedback. I apologize for the housekeeping issues you encountered. We will certainly address this with our staff. Thank you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Great location, wonderful stay

Posted Jun 25, 2015
Pros: • Clean + quiet • Rooms with balconies • Helpful + friendly staff • Nice pool + lounging area • Variety of cable channels (They have HBO)
Cons: • Continental breakfast could have more variety • Gym is mediocre
Location: • FREE CARTA bus service • Brittlebank park, bridge across the ashley river, etc • Fast food choices (taco bell, mcds, hardee's, etc) • Gas station
Great location right by the Ashley river, Brittlebank park (great place to catch the sunset), etc. It's about 20 min walking distance (at most) to Historic Downtown. Also located around the corner is a free CARTA bus service, ask the staff and they will be very helpful and will provide the free bus service schedules for you. Overall a great stay!
Comment from Hotel Management
Jul 29, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your feedback and detailed comments. We hope to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Stuart, FL

Relatively low-priced

Posted Jun 17, 2015
Pros: The staff and the location
Cons: Renovation!
Location: Not in the most interesting part of Charleston but close to it.
The staff was good; the hotel looks old and tired; the location isn't bad. It did cost a lot less than other hotels in the historic downtown area.
Comment from Hotel Management
Jun 22, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your feedback. I am please our staff was helpful and hope you will try us again in the future.