Ratings based on 659 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Posted May 27, 2015
The hotel was clean. The location wasn't horrible but I prefer to be in walking distance to restaurants and shops. We had to drive and find parking.
Comment from Hotel Management
Jun 2, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your feedback on your stay. I am glad you had an enjoyable experience and we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Myrtle Beach

Very nice room and great breakfast.

Posted May 25, 2015
Pros: Good location, very nice room, friendly staff and yummy breakfast.
Cons: Maybe a bit more parking, but I didn't have any problem.
Location: It is located a short drive from Historic Charleston and is right by the bridge to go to Folly Beach. I couldn't have asked for a better location.
The staff was very friendly and informative. The hotel was easy to get to from the historic district and much better in price. The room was very nice and roomy with all the amenities that you could ask for. I would definitely stay there again and recommend to anyone going to Charleston.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2015
Everything went according to our plan, i.e. the room was ready and clean, the hotel staff was friendly and helpful and the breakfast was delicious.
Comment from Hotel Management
May 25, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your comments. I am glad you had an enjoyable experience and we hope to see you again!
5 out of 5
by A verified traveler

Posted May 23, 2015
Das Hotel ist nur für eine Nacht geeignet wenn nichts anderes buchbar war. Für mich und meine Frau eine absolute Katastrophe
3 out of 5
by A verified traveler from texas

disappointing

Posted May 21, 2015
Pros: See above
Cons: See above
Location: See above
Too far from downtown to walk. Room, especially the bathroom, were dark. No where for makeup, if you could see. Probably wouldn't stay here again. However, the staff was terrific!
Comment from Hotel Management
May 25, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your feedback. We are replacing the bathroom lighting in all rooms in the coming weeks. We hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from RR

Good but air conditioning was bad

Posted May 21, 2015
It was very crowded. Overall was good the only negative the air conditioning unit was to close to one of the beds so that the bed next to the unit was very cold and everyone else was hot
Comment from Hotel Management
May 25, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your feedback about the a/c in your room. We will certainly correct this for the future and hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Good price and quality

Posted May 17, 2015
Overall, I enjoy this hotel. I have stayed there a total of 5 times for business purposes. Each stay was for nearly a week. The staff are always warm and welcoming. A decent free breakfast and decent free wifi. My bathroom has been "dirty" a few times, such as hair in the sink or toilet. But nothing horrible enough to request another room. Overall, great stay.
Comment from Hotel Management
May 21, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your comments. I apologize for the housekeeping issues you encountered but am glad to hear the remainder of your stay was enjoyable. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Hessen

Gutes Hotel

Posted May 15, 2015
Hotel liegt verkehrsgünstig, mit dem Trolley ist die"Innenstadt"umsonst gut zu erreichen. Hotelzimmer sauber, wir hatten keinen Kühlschrank. Frühstück, wie in anderen amerikanischen Hotels, alles von Plastik aber ok.
3 out of 5
Recommended
for Everyone
by A verified traveler

Cookie Cutter Holiday Inn Express

Posted May 10, 2015
We got what we expected, nothing more, nothing less, except that we were a little disappointed in the location. Unless I got confused, Expedia lists it as "historic Charleston." It was more that a mile to best parts of the historic district, and we had to drive everywhere.
Comment from Hotel Management
May 15, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your comments. I am sorry our location was not what you expected. Your comments will be helpful as we adapt our marketing efforts. We hope to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2015
Pros: The staff. Breakfast was good & so was the coffee!
Cons: Larger bathroom vanity.
Location: Take a taxi to places of interest.
The staff was very helpful. I would suggest a larger bathroom vanity. I really liked having a sheet over & under the blanket so I didn't have to touch the blanket.
Comment from Hotel Management
May 11, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your comments. I am glad you had an enjoyable experience. We hope to serve you again!