Ratings based on 510 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by Dianefrom Alabama

Nice Hotel

Posted Sep 18, 2014 on Hotels.com
This hotel was well kept and had a very friendly staff. We had several requests for the staff and they were fairly prompt and very nice. The breakfast was wonderful, except I wish they would give a discounted price for guests...We had dinner at the hotel one night and the food was wonderful with an amazing view! Before staying here I read a lot of reviews complaining about how bad the traffic was exiting the hotel. It was a little rough certain times of the day and then others there was no traffic. You do need to know that exiting one side of the parking lot takes you to downtown Charleston and the other side would lead us in the right direction to Folly Beach. Overall we had a wonderful time here!
Comment from Hotel Management
Nov 29, 2014 by Jeremy, Hotel Management
Dear Diane, Thanks for all the glowing remarks we are very thankful for your business. Our number one goal is excellent customer service along with clean and comfortable guest rooms for every guest every day. I am please we exceeded all your expectations and that you had a wonderful time we all look forward to seeing you in the future.
4 out of 5
Recommended
for Couples
by J & Rfrom Sheffield

holiday inn riverview

Posted Sep 17, 2014 on Hotels.com
Very friendly and helpful staff. Spacious room. Free shuttle bus to downtown Charleston is very useful.
Comment from Hotel Management
Nov 22, 2014 by Jeremy, Hotel Management
Dear J & R, Thanks for staying with us! Our Free shuttle to Downtown starts at 7:30 am to 9:30 pm and departs the hotel every 2 hours. Paired with our Free parking it makes traveling to Downtown very easy. Thanks again!
1 out of 5
Recommended
for Personal Event
by Chrisfrom Marietta

Terrible

Posted Sep 17, 2014 on Hotels.com
I have no desire to stay in this hotel again. The plumbing in this hotel was awful!! Toilet wouldn't flush and the shower wouldn't drain... Not to mention the door had to be played with to get it to open. The last and most frustrating thing is we asked the front desk to call us a cab and instead they sent us limo/car service that cost $140 for a 9 mile ride...at "holiday inn discount rate"
Comment from Hotel Management
Nov 29, 2014 by Jeremy, Hotel Management
Dear Chris, I am sorry that you did not have a wonderful experience at the property our goal is to provide excellent customer service with clean comfortable guest rooms. From your comments we did not meet our expectations nor yours. I will have our maintenance staff check the plumbing in your guest room for any deficiencies and make any and all corrections. I will also speak with the Front Desk about the limo service, that sounds highly unusual, normally it cost $15 - $20 dollars to go Downtown. I am not sure why you were charged so much for such a short trip. I hope your experience does not tarnish your feeling about Holiday Inn or Charleston.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sumter SC

Best View In Charleston , Guaranteed

Posted Sep 8, 2014
Pros: Location and View
Cons: Night Service at restaurant was a little slow
Location: Minutes From Downtown , Patriot Point and SC Aquarium and only about 20 minutes From Folly Beach and Angel Oak Park
Friendly Staff, Excellent Location, Clean , Comfortable Rooms.
Comment from Hotel Management
Sep 17, 2014 by Jeremy, Hotel Management
Dear Robert, Thanks for staying with us! Your comments fit our target: Friendly staff, Excellent location, Clean and Comfortable guest rooms. Thanks again for staying with us we hope to see you in the near future.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2014 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Sep 7, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lawndale, NC

Posted Sep 4, 2014
The hotel was great. Employees friendly and helpful. The location was perfect. Close to downtown.
Comment from Hotel Management
Sep 9, 2014 by Jeremy, Hotel Management
Dear Ann, Thanks Ann for the wonderful comments! With the hotel being centrally located to Downtown, West Ashley and Folly Beach we are just moments to the Plantations, Tours and the popular beaches. The Holiday Inn is known for Southern Hospitality and we are very grateful for your business.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom atlanta GA

Accommodating staff

Posted Sep 2, 2014
We were initially not pleased with the room we were given. Even though they were booked, they found another more suitable room to accommodate us. I appreciated their attitude very much.
Comment from Hotel Management
Sep 5, 2014 by Jeremy, Hotel Management
Dear Anne, Thank you so much for staying at the Holiday Inn Riverview ! I am pleased that the staff was able to accommodate your needs and find a room that was more suitable for your stay. Customer service is our number one goal and that is what the hotel is known for. Thanks again for staying at the Holiday Inn Riverview we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
Had a great stay. Convenient to the historic district. Incredible view, and great hotel bar.
Comment from Hotel Management
Sep 5, 2014 by Jeremy, Hotel Management
Dear Guest, Thank you so much for staying at the Holiday Inn Riverview! Our lounge located atop the hotel has the best adult beverages in town, not to mention the best views of Downtown, Folly Beach and West Ashley. Thanks again for staying at the Holiday Inn Riverview we look forward to seeing you in the future.
Comment from Hotel Management
Sep 5, 2014 by Jeremy, Hotel Management
Dear guest, Thanks for choosing the Holiday Inn RIverview we are very grateful for your business. With our hotel being centrally located to all the "hot spots" in Charleston it makes travel easy. In addition, we have a free shuttle that will take you to Downtown every 2 hours staring at 7:30 am - 9:30 pm. Moreover, the views from the hotel are amazing you can see all of Downtown, Folly Beach and West Ashley. Thanks again for staying with us.
5 out of 5
Recommended
by Lori

This traveler left a rating score only Posted Sep 2, 2014 on Hotels.com