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Reviews of Homewood Suites by Hilton Charleston Airport

3 out of 5
Homewood Suites by Hilton Charleston Airport
5048 International Blvd, North Charleston, SC

Reviews

8.6

Excellent

Rating 10 - Excellent. 259 out of 439 reviews" "
Rating 8 - Good. 95 out of 439 reviews" "
Rating 6 - Okay. 39 out of 439 reviews" "
Rating 4 - Poor. 26 out of 439 reviews" "
Rating 2 - Terrible. 20 out of 439 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Sharon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant
Stayed 3 nights in Mar 2024

2/10 Terrible

Kathy

Stayed 1 night in Mar 2024

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and we ended up having a beautiful river view. Loved the location and ability to walk to nearby shopping and restaurants. Breakfast was good and hotel even had soup, salad, & drinks in the evening which unfortunately didn't work with our schedule but loved the amenities offered.
Stayed 1 night in Mar 2024

6/10 Okay

Kristina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was kind, and our stay was comfortable. Hallway floors and lobby floors had not been vacuumed in a while and were never vacuumed over our three night stay. We chose this property bc of the kitchen in the suite. The large burner did not work. The furniture and curtains were showing major wear and tear.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to many shopping spots and restaurants. The staff is friendly and helpful. The hotel is clean and well maintained.
Stayed 6 nights in Jan 2024

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, especially Manager Margaret. Highly recommend!
Stayed 3 nights in Jan 2024

4/10 Poor

Kevin

Traveled with family
Disliked: Staff & service, property conditions & facilities
I had a room that had a palmetto bug (roach) in it. We to move to another room. This turned us off about this property. Hotel Manager said she would reimburse one day, but it had to back to Expedia and Expedia would reimburse me.
Stayed 5 nights in Dec 2023

10/10 Excellent

Felicia, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the experience ❤️
Stayed 1 night in Jan 2024

2/10 Terrible

Jessica

Stayed 4 nights in Dec 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrea

Stayed 1 night in Dec 2023

10/10 Excellent

Joann

Traveled with family
Stayed 2 nights in Dec 2023

4/10 Poor

Sungsoo

Business traveler
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Marshall

Stayed 2 nights in Dec 2023

6/10 Okay

Candace

Liked: Staff & service, room comfort
Good Stay
Overall good. We stayed here in 2019 and it was much cleaner then don't get me wrong its not unkempt...but its not on the same level as 2019. Showers need a good deep cleaning to get rid of mildew stains, breakfast wa mediocre but edible. Staff was awesome. Overall the stay was good, just need some improvements.
Stayed 2 nights in Dec 2023

10/10 Excellent

Debra Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Faina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

8/10 Good

robert

Traveled with partner
Liked: Amenities
Had a problem with the tv remote. Reported it to the front desk; was told they would send someone to help but none arrived
Stayed 4 nights in Oct 2023

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
great place to stay in charleston near the airport. Very close to everything in Charleston. very spacious and comfortable room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel and the staff were very helpful and friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tiffany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was located in an area nearby restaurants and shopping. Only about 18 minutes from historic Charleston. Great breakfast set up. Facility was clean and well maintained. Lots of space in our suite and comfortable beds.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Stayed 1 night in Sep 2023

10/10 Excellent

WARREN, Gaffney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and professional
Stayed 1 night in Sep 2023

10/10 Excellent

Deborah

Stayed 1 night in Sep 2023

6/10 Okay

Amanda

Traveled with family
Liked: Amenities
They give you a noon check out then housekeeping comes in your room unannounced 3 times by 10 am, also we had 5 in our suite but were only given 3 towels.
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a convenient location
The room was very spacious and clean. The hotel breakfast was exceptional. And the staff was very friendly and helpful
Stayed 2 nights in Sep 2023

8/10 Good

Tina

Traveled with family
Liked: Cleanliness
Beds were comfortable and check in was easy.
Stayed 1 night in Sep 2023

10/10 Excellent

jessica

Liked: Staff & service, amenities
Nice place.
Stayed 1 night in Sep 2023

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Cassity

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Some key card areas to get into hotel werent working
Stayed 1 night in Aug 2023

8/10 Good

Nancy

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The breakfast was good including coffee & herd tea. Maintenance was quick to replace light bulbs, staff was friendly. Overall good experience. Thanks
Stayed 3 nights in Aug 2023

10/10 Excellent

Lottie

Stayed 1 night in Aug 2023

6/10 Okay

Paul

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

tonya, charlotte

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location Great Value Great Space and Great Staff
Stayed 1 night in Aug 2023

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Lawrence, Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff members work here. Our check in was welcoming and informative. Period. The staff is kind, compassionate, understanding, nice, polite, and just great people. Well worth it. We walked to Tangier Outlets and played Top Golf. Great location.
Stayed 1 night in Jul 2023

6/10 Okay

Rodney

Traveled with family
Cleaning supervisor walked into our room without knocking first!
Stayed 1 night in Jul 2023

8/10 Good

Coreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoy our stay the staff was very friendly and the room was very clean my kids enjoy the pool .
Stayed 2 nights in Jul 2023

10/10 Excellent

Paul

Stayed 1 night in Jul 2023

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Needs some maintenance, but good stay
For a Homewood, the quality was not there, the hotel needs some maintenance/ replacements on their A/C units and dishwashers. They are either not working at all or not functioning correctly and maintenance was not able to fix the issues. The breakfast crew are awesome and do a super job providing delicious food and maintaining the dining area. They are all friendly and super hard working. Thanks to Ms. Quetta, Andrey and Jerome.
Stayed 9 nights in Jul 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome front desk!
Stayed 1 night in Jul 2023

10/10 Excellent

Zoraion

Traveled with family and small children
Liked: Cleanliness, staff & service
I loved our room was clean and had everything we needed friendly staff also
Stayed 2 nights in Jul 2023

10/10 Excellent

Marsha

Stayed 2 nights in Jul 2023