Ratings based on 292 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel!

Posted Jul 15, 2014
Our stay at the hotel was wonderful. The location is excellent with easy access to I-26. Shopping and good restaurants are conveniently located within a mile radius. The rooms were large and clean. The staff was excellent. Will return again when in Charleston.
5 out of 5
Recommended
for Everyone
by Mary from Florida

Great hotel - convenient location!

Posted Jun 8, 2014
Pros: Everything. Spacious rooms; nice lobby, friendly staff.
We were very impressed with the Hyatt Place. Super clean rooms, great staff and really good continental breakfast. We enjoyed our stay and will definitely stay here again if our travels bring us to Charleston.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, convenient.

Posted May 18, 2014
Close to freeway for short drive downtown. Nice room, spacious shower. Could use better coffee.
5 out of 5
Recommended
for Everyone
by A verified traveler

good location to any places around Charleston

Posted Apr 22, 2014
Pros: the cleaniness and the layout of the room. Breakfast had a good variety of healthy options
Great location and amenities. Liked getting a couple of hot tea whenever needed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Television

Posted Apr 20, 2014
The signal for the cable kept going out when I found something to watch.
5 out of 5
Recommended
for Everyone
by Cathy from Richmond

Great Hotel

Posted Apr 16, 2014
Lived up to everything that was promised! Excellent experience.
2 out of 5
by A verified traveler

Staff Unfriendly

Posted Apr 1, 2014
The staff was very unaccomodating. The room was dirty and nothing was done and no show of concern whatsoever was given. With as many hotel choices in the immediate vicinity I would look elsewhere on my next trip.
4 out of 5
Recommended
for Everyone
by A verified traveler

Chech the bill

Posted Mar 31, 2014
The room and service work fine but I seem to have been charged an extra hundred $35 for something that they can't explain some hoping that this will get straightened out
5 out of 5
Recommended
for Everyone
by Emily from Alabama

Minor issues but fixed quickly on a busy weekend

Posted Mar 26, 2014
The room was beautiful and the location was really convenient to get to and from the naval weapons station, just a short ride on I-526. The hotel was especially busy due to an event at the convention center next door, one of the nights there was no parking available but the staff handled it well and came up with a solution that was safe for my car and didn't inconvenience other guests. Our sink was leaking when we got there but it was fixed just a few hours after we called about it. No problems with noise or the neighborhood, would definitely stay there again next time I come up.
5 out of 5
Recommended
for Everyone
by Lawanna from Charlotte

Nice hotel

Posted Mar 18, 2014
Good experience. Friendly staff. Convenient location. Good buy!