Ratings based on 420 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Clean and modern. The room had a separate area with a couch and desk area. This added a nice sleeping area for our teenage son. The breakfast was very nice with pancakes, eggs and sausage as well as the normal breakfast hotel food.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Fantastic

Posted Jul 6, 2015
Pros: Everything from location to staff to amenities.
Cons: The door leading into the bathroom was extremely tight.
Location: Everything.
One of the best hotels and stays ever. Extremely close to everything (airport to downtown to the beach. The hotel staff was the most freindly and helpful that I have ever seen. If I'm ever in Charleston, I will definitely be staying here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Augusta, GA

Pleasant Surprise

Posted Jun 28, 2015
Pros: Room set up, fitness center, pool, "aesthetics"....
Location: Charleston, South Carolina. Historical tours, water activities, great night life, excellent restaurants
Was in Charleston, SC on business, and stayed at the Hyatt. It was a pleasant "surprise". I enjoyed my time there. The staff and accommodations were pleasing. I would stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Trip to SC to pickup my uncle from the VA hospital

Posted Jun 21, 2015
Had to come to SC to pick up my uncle from the VA hospital and bring him to a nursing home in VT. Also had my mom. The staff really went above and beyond for us. as both my uncle and mom needed extra assistance. A special shout-out to Layne, at the front desk, who truly was my angel of mercy. Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified traveler from augusta,ga

nice hotel closed to all my sites

Posted Jun 20, 2015
Pros: location and price.
Cons: better weekend specials.
Location: shop,civic center,all site in and around the battery.
hotel was close to site,shop and civic center.i will continue to stay at this hotel.the staff was very friendly and helpful
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Hilton Head Island, SC

New, clean, convenient

Posted Jun 19, 2015
Pros: room size, cleanliness and newness
Cons: Loud air conditioner that we had a hard time adjusting to comfortable temp
Location: North Charleston - close to airport and performance center yet still within 10 minutes of downtown Charleston
It was beautifully appointed; staff very friendly and efficient; convenient to downtown and North Charleston activities. Room temp a bit hard to control with a very loud air conditioner - but still comfortable.
5 out of 5
Recommended
for Families
by A verified traveler

Great place to stay

Posted Jun 7, 2015
Room was spacious, enough for my large family and our two dogs. Staff was kind and helpful! Would highly recommend and would stay at a Hyatt Place again in a heartbeat!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Nice place...

Posted May 26, 2015
My family and I really enjoyed our stay here. Nice and clean, friendly staff as well as fast and easy check in. Will stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from tampa, FL

Great room and staff

Posted May 23, 2015
The staff was wonderful and friendly. The room was clean and very modern. I loved it.
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Excellent customer service .. GREAT Staff

Posted May 10, 2015
Clean linens, ex staff, wonderful food and u get info from the staff about all of the locals events and locations throughout the city