Ratings based on 606 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom georgia

surprised

Posted Apr 25, 2015
Pros: rooms. cleanliness. spaciousness. great breakfast choices & quality... excellant staff
Location: tanger outlet
we were impressed with the cleanliness, spaciousness, of the room. The staff were great. The breakfast excellant.. quality & choices. We travel alot & stayed at many diffrent hotels...if all your Hyatt place hotels are like this one..it will be our hotel of choice from now on. we were totally surprised!
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing shower!

Posted Apr 22, 2015
The room was updated and very clean. The shower was amazing- I didn't want to get out! Best hotel in the area!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom surprise, az

Nice hotel - convenient to freeway and restaurants

Posted Apr 22, 2015
Good experience and clean room! Nice staff and hotel is close to shops, restaurant, airport and freeway.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom anderson sc

Posted Apr 20, 2015
Great friendly staff. Very clean room. Good breakfast served each morning. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. John's, NL

Very nice hotel and nice staff

Posted Apr 19, 2015
Pros: Rooms are large and clean
Cons: Closet door did not work
Location: Lots of restaurants and shopping nearby
Room was better than expected and staff were extremely friendly
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Upstate, SC

Great hotel, close to everything

Posted Apr 18, 2015
Pros: Staff friendliness, location.
Cons: Little more attention to cleaning the smaller things.....like the sink.
Location: Near Northwoods Mall and other large shopping venues. Right off of the interstate. Lots of good restaurants nearby.
We had a great stay at this hotel. Jaime checked us in and was outstanding! She took time to listen to my 10 year old and even allowed him to show her one of his iPad games. The salt water pool was great, the water was warm while outside the pool had a nice airflow. The beds were very comfortable, the room was big! We would definitely stay here again. The only downside....the sink and faucet were not clean but I soaped up a cloth and took care of that myself.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom va

Posted Apr 17, 2015
Cons: the elevators were very slow. we could not get our things through the hallway because of the maids cart
the check in was really fast and they have food and a little bar.
5 out of 5
Recommended
for Everyone
by A verified traveler

Everyone on staff were just GREAT!!!

Posted Apr 11, 2015
Never been treated with such respect and friendly sttitude Great place to stay
3 out of 5
Recommended
for Everyone
by A verified travelerfrom charlotte nc

Very friendly staff

Posted Apr 10, 2015
Dog friendly, tidy, awesome staff and great breakfast buffet right off I-26.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly and comfortable.

Posted Mar 28, 2015
Staff very knowledgeable and proficient. Good breakfast. Lunch and dinner menus better than expected.