Ratings based on 452 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location and breakfast

Posted Aug 25, 2014
Close to the airport and delicious breakfast served every morning. Very clean and good size rooms. Bed was comfortable too.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Excellent breakfast set up! Best I have ever seen!

Posted Aug 5, 2014
Great hotel and staff! The breakfast was excellent! Clean hotel and everything new
3 out of 5
by A verified traveler from london

Just ok

Posted Jul 31, 2014
A bit far from city centre... That's all, nothing else to say. Not clear why expedia makes you write the extra
3 out of 5
by A verified traveler

Not the best Hyatt Place

Posted Jul 12, 2014
I've stayed in several Hyatt Place hotels because my family enjoys the spacious rooms. This hotel did not offer the same comforts and friendly staff that I have experienced at other hotels. One front desk staff member was very rude. The manager called my room to apologize, but I saw the same staff member that was rude to me several more times and he never apologized. I will stay at other Hyatts, but I will never stay at this one again.
5 out of 5
Recommended
for Everyone
by A verified traveler from St Simons Island GA

Customer Service

Posted Jun 25, 2014
Pros: The breakfast that was served each morning of our stay was very good and presented very nicely.
Location: Being right off of I-26 made getting to downtown and the beaches very easy.
I was thrilled at the friendliness of the staff, the cleanliness of the room. If we needed anything extra all we had to do was make a request. We were given maps to the beaches. and given recommendations for sightseeing. We had a pleasant stay, I would absolutely recommend Hyatt Place Charleston.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Kept to standards of Hyatt Place

Posted Jun 19, 2014
Pros: The "look" of Hyatt Place is pleasing to me. I love the décor in the rooms and the bathroom is great!
Cons: nothing
Everything was completely fine except when I registered (had paid for the night) and was told that a king bed was not available. I pointed out that that was what I paid for and the staff member quickly corrected. Everything was great!
5 out of 5
Recommended
for Everyone
by Ryan from Cornelius, NC

Nice hotel close to shopping mall

Posted Jun 17, 2014
Nice hotel, clean and has friendly and helpful staff.
5 out of 5
Recommended
for Everyone
by Mitch from Whiteville, NC

Nice Stay

Posted Jun 1, 2014
Location: Northwoods mall
This is a nice hotel in very clean condition. The breakfast was great and so was the hotel staff. Great hotel for a reasonable price.
4 out of 5
Recommended
for Business Travelers
by Christain from north charleston

great hotel horrible food.

Posted May 29, 2014 on Hotels.com
The hotel itself is immaculate. Food is horrible. Dont order from the room menu.
5 out of 5
Recommended
for Everyone
by npc show from charleston, sc

Excellent

Posted May 28, 2014
Thank you for a first class experience! The staff was amazing and the hotel was pristine!