Ratings based on 139 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Posted Jul 8, 2013 on Hotels.com
for Everyoneby Brian from Orange County, CA
Exceeded expectations!Posted Jul 8, 2013
Cons: The drink and food prices are a little steep even though it is gourmet and quality.
The service was top notch and the location was perfect. Expensive food and drinks but definitely quality. I would absolutely stay here again and recommend it to friends. Dont miss the roof top bar with a great view of the city and the Cooper bridge.
for Everyoneby DONNA from WASHINGTON PA
FABULOUS !Posted Jul 2, 2013
Pros: EVERYTHING !
Location: UPSCALE SHOPPING, NICE RESTAURANTS, TOURS, STARBUCKS ALL WITHIN WALKING DISTANCE
WE FELT LIKE LIFE STYLE OF THE RICH AND FAMOUS ! EVERYTHING HAD A SPECIAL TOUCH. FROM THE BEDSIDE COOKIES AT NITE, TO THE COURTEOUS SERVICE
Recommendedby A verified traveler
Posted Jun 27, 2013 on Hotels.com
for Everyoneby David from Dayton, Ohio
Outstanding HotelPosted Jun 25, 2013
Pros: Everything was outstanding, rooftop bar, concierge level, the room itself.
Cons: Nothing everything was fantastic!!
Location: the hotel was the perfect location right at the end of Market st where all the restaurants and shops are located.
We have stayed in several 4 & 5 star hotels in our travels but Market Pavilion is the top one on our list. The staff is always attentive and bends over backward to make sure you have whatever you need. It was a wonderful experience and we will definitely be back. The Concierge level is an experience in itself. Always some type of snacks available as well as drinks at anytime. The staff is outstanding as well. I would strongly recommend this hotel to everybody.
for Couplesby A verified traveler
very clean; great servicePosted Jun 24, 2013 on Hotels.com
overall, very good stay....the fresh fruit, pastries, and coffee available on each hotel floor was a thoughtful touch.
for Personal Eventby A verified traveler
Posted Jun 20, 2013 on Hotels.com
A fantastic hotel. Service is beyond great, attention to every detail and the best staff ever. The room was spectacular -- New York Times complementary, way better than USA Today. The concierge service was great. The location if very good, convenient to the best part of the city.
for Everyoneby Fahimeh from VA
We loved it.Posted Jun 13, 2013
Pros: Happy hours with appetizer ,drink and all were included.
Location: Hotel was near market street. Very nice location.
Friendly staff, good service and comportable room.
for Everyoneby GarnetGirl from Charlotte, NC, USA
First Time I was Disappointed in CharlestonPosted Jun 10, 2013
Location: Great central location
I have had the good fortune of staying at some of the finest hotels in the city (Charleston Place, Wentworth Mansion, French Quarter, etc) but the Market Pavilion Hotel just falls flat. The room prices are comparable but Market Pavilion falls short on several things: $20/night valet parking where it is free elsewhere, lackluster continental bkfst (cold coffee, cold "hot" water for tea, cold pastries that disappear quickly and are not replenished) whereas elsewhere you find made-to-order or superior free bkfsts. There is no free wine or appetizers offered as in other hotels. The lobby in the Market Pavilion is non-existent - no place to sit unless in the bar or the restaurant. There are only a few chairs directly in front of the check in counter. Awkward. It makes the hotel feel cold and uninviting. There is a roof top pool but it is very small and situated in the middle of the bar area so you have people dressed and drinking right next to people in swimsuits. Odd vibe. I was never approached by any staff or concierge to ask if they could make my trip any better or offer to arrange dinner reservations. The bathroom smelled and had mildew in the grout. I think the pipes must be making an odor that cannot be cleaned out because the room was otherwise very clean. The hotel room door shook every time the A/C kicked on. My rooms view was the valet parking lot. :-( The bar was into modern "nitro" drinks. Too kitschy, not classy. Just overrated and disappointing.
for Everyoneby MW from South Carolina
Nice enoughPosted Jun 9, 2013
Pros: Location and roof top bar
Cons: Customer service
Hotel decor is "tired" and staff was rude and unapologetic when i asked them to correct the extra $1,000 they charged on my credit card for "incidentals".