Ratings based on 206 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Couplesby Quentin
Posted Feb 19, 2015 on Hotels.com
for Everyoneby A verified traveler
well-done hotelPosted Feb 19, 2015
Pros: luxury without being pretentious
Location: "walking distance close" to everything in the historic area of Charleston
everything was just right - even down to Frank Sinatra music in the lobby - all things combined to feel like a luxury hotel in NYC yet not ostentatious!
for Business Travelersby Williamfrom NYC
a gracious hotelPosted Feb 17, 2015 on Hotels.com
This hotel is exquisitely appointed while walking the fine line between elegance vs overkill. The service is impeccable and the hotel has earned every star it has received. It houses one of the best and most expensive restaurants in Charleston, Grill 225, thus the lobby is a robust scene as compared to the quiet elegance of your room.
for Everyoneby A verified travelerfrom Charlotte, NC
Amazing 25th anniversaryPosted Feb 15, 2015
Pros: Clean, comfortable, upscale, friendly, centrally located.
Cons: Nothing needed improvement
Location: Great location for walking and sightseeing. A plethora of fine dining in the hotel and surrounding area.
Wonderful hotel, amazing rooftop dining, perfect location, extremely helpful hotel staff made our 25th wedding anniversary celebration an extremely memorable experience. This hotel is top notch.
for Couplesby A verified travelerfrom Richmond/Cape Cod
Excellent hotel close to everything in Charleston.Posted Feb 14, 2015
We have stayed at this hotel for four years. It is an excellent hotel and has been consistently "the same". This is a good thing. Without much trouble everything in the "downtown" Charleston area is within walking distance. The market is next door. There are five to ten great restaurants within a 10 minute walk. If you can get a room for $200 a night it is a great deal (doesn't happen often). We visit in the off season as we spend the summer season on Cape Cod. Every time I visit the city I like it more! This is a very good hotel.
for Couplesby A verified travelerfrom Charlemont, MA
Convenient and LuxuriousPosted Feb 13, 2015
Pros: Almost everything; especially the awesome hot shower with amazing water pressure! Customer service was always cordial and very attentive.
Cons: A restaurant menu that included more reasonable fare with less fanfare.
Location: There is an array of restaurants and bars on the same street that the hotel is located on. There are a few galleries, but not much shopping.
This hotel is very tasteful and handsomely decorated with not your typical hotel furnishings. Everything was exquisite including the beautiful crown-molding; the draperies, and furniture. The bathroom had a nice soaking tub and a separate shower stall that had the best water pressure. Each floor had a coffee/tea set up to help yourself to; as well as a 24 hr. fruit tray. In the morning, they also put out lovely pastries to accompany your hot beverage, at no extra cost. The concierge and desk clerks were always available to help and answer questions. The doorman and valet service was consistently attentive and prompt. There is a very pricey restaurant on premises. The pastry chef makes the most delicious bread ever; however, the much reputed beef was tough and was not cooked well; and the side vegetables were by far better than the entrees. Unfortunately, the cost of the meal was way more than the value of the product. Next visit to this hotel, I will eat elsewhere. There are plenty of restaurants on the same street as the hotel.
for Business Travelersby A verified traveler
Posted Feb 7, 2015 on Hotels.com
for Couplesby Ashleyfrom wilmington nc
superPosted Jan 27, 2015 on Hotels.com
Great hotel. Awesome customer service and very friendly
for Personal Eventby Christophfrom Philadelphia
Pricey but goodPosted Jan 20, 2015 on Hotels.com
Room is not huge considering the steep price. Nicely equipped rooms and very clean The bar is beautiful but they only have plastic glasses which gives a cheap impression. Also, the cocktails selection is not very exciting. Downstairs bar is nice and you meet nice people if you're lucky. Don't miss the liquid nitrogen drinks.
for Everyoneby A verified traveler
Lovely hotel good valuePosted Jan 19, 2015
Rooftop bar is very nice, hotel is in a great Location and is a good value. Continental breakfast on the floor is a little weak