Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel good value

Posted Jan 19, 2015
Rooftop bar is very nice, hotel is in a great Location and is a good value. Continental breakfast on the floor is a little weak
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2015
Pros: Beautiful, spacious rooms. Rooftop Pavilion bar.
Beautiful hotel in the heart of Charleston, SC. Friendly and helpful staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Norfolk, VA

Elegant Hotel convenient to everything

Posted Jan 16, 2015
Pros: The entire staff was so professional, helpful, and friendly. The location is close to all the attractions, and to excellent restaurants.
The hotel staff were warm, professional, and very helpful. The hotel was very comfortable and elegant. The rooms were kept clean and neat at all times. Having coffee, and water for tea on each floor is a wonderful convenience. I look forward to staying here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte

Nice hotel with a rooftop bar

Posted Jan 7, 2015
Pros: Rooftop bar and ambience.
Cons: Open the restaurant again.
Location: Great restaurants in walking distance. Also, a good location from which to run in the morning.
I have stayed here many times over many years and, generally, like the hotel and the location (although, for shopping, it is a long walk over to King Street). The restaurant was not open because the floors were being done. Other than that, I would certainly recommend the hotel to anyone looking to stay on the Battery.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas City, MO

Nice hotel

Posted Dec 30, 2014
Great hotel. Beautiful room. Bathroom sink, however had a slow drain, but overall, it was a great room. The food and service at Grill 225 was amazing! We went to the Rooftop bar for dessert and coffee, but was told they did not serve any hot beverages. A little disappointing. We went across the street to Carvellas for dessert and coffee instead.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lewisburg, WV

Perfect Location and Great Amenities

Posted Dec 27, 2014
From the moment we arrived on Christmas day, we knew we were in for a great experience. The Bellman and Valet were very helpful with bringing our luggage upstairs and parking the car. As we entered The Grand entryway greeted us with a spectacular Christmas Tree. We were greeted with smiles by the front desk staff and they were as helpful as possible. We then had dinner reservations at the Grill 225 where we had one of the best steak dinners I have ever had. I would highly recommend this hotel to anyone who is visiting Charleston, South Carolina as it is in the heart of the city. Next trip to Charleston I will definitely be staying here again. Hope this is helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2014
Cons: Doormen - could actually open the doors for you and use proper English
Family overnight stay was very pleasant and comfortable. Weird that there isn't really a lobby though.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2014
Great location and Very nice hotel.. Rooftop bar personal lacked personality.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2014
A perfect location, very gracious staff. We will definitely stay here again.
5 out of 5
Recommended
by Chateau Ricardofrom Ayrshire

It had pretty much everything

Posted Oct 6, 2014 on Hotels.com
Excellent in every Way with the exception of the fine dining experience which had too formally a setting. Otherwise it was totally great.