Outdoor pool, sun loungers
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Reviews of Market Pavilion Hotel

4.5 out of 5
Market Pavilion Hotel
225 East Bay Street, Charleston, SC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 792 out of 1004 reviews" "
Rating 8 - Good. 144 out of 1004 reviews" "
Rating 6 - Okay. 49 out of 1004 reviews" "
Rating 4 - Poor. 13 out of 1004 reviews" "
Rating 2 - Terrible. 6 out of 1004 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere and feel: classy, stylish, elegant Staff very professional, polite and warm!
Stayed 1 night in Apr 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Patty

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Market Pavilion Hotel is in a prime location in downtown Charleston. The hotel is clean and updated, with a nice size room, and large bathroom with tub and separate shower. The staff were very friendly and helpful. The complimentary morning coffee, danish, and fruit on each floor, as well as afternoon cookies is a nice perk. They also offer daily housekeeping and turn down services. It was quiet and peaceful, even with our room being located near the elevator. I would recommend this hotel!
Stayed 3 nights in Apr 2024

10/10 Excellent

Angie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences we’ve had! This hotel felt so luxurious! Visiting the bartender, Clark, for a cocktail is a must. They were delicious! Housekeeping was so kind and made sure we had every we needed (including yummy cookies every evening). Location was close to everything. We look forward to returning on a future trip!
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel, Leivasy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and classy property with an excellent vibe throughout the property with old school charm meeting modern amenities
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrea, Mohegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and exceptionally attentive staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for our tenth wedding anniversary and the staff did a wonderful job helping arrange surprises in room for my wife. Has always been our favorite place to stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
We were treated like queens. The entire staff was spectacular.
Stayed 2 nights in Mar 2024

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Property is in a great location near market and waterfront. Rooms are quaint nicely appointed with bulgari toiletries. Valet is terrible ( rude and exceedingly slow service if you get service)this is my tenth stay at property and i keep hoping they will improve this small aspect. Also in room tv’s are very small.
Stayed 5 nights in Mar 2024

10/10 Excellent

Regina, AUGUSTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Kaori

Traveled with family
Liked: Amenities
Location was central and convenient. Staff were extremely nice and were very responsive. Coffee, tea, snacks and fruit available on each floor. The phenomenal service made our stay very comfortable. Would go back there again and would highly recommend.
Stayed 4 nights in Mar 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every need met, restaurant excellent and roof top bar fun. Perfect place to stay!
Stayed 2 nights in Mar 2024

8/10 Good

Janette

Traveled with group
Liked: Cleanliness, staff & service, amenities
Check in was excellent as well as check out. The bathrooms and carpet are in need of the TLC. Location is very good and coffee on every floor is so nice. This was our second time...thanks.
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Amenities
A wonderful experience, everyone was so welcoming
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed our recent stay at the Market Pavilion Hotel in downtown Charleston, SC. This is an older, historic hotel in a great location within a short walking distance to lots of good restaurants, watering holes, retail stores, the large covered market whose vendors sell a wide variety of products, and several interesting places to visit. The hotel itself is clean, classic and well-maintained. Our room was beautiful! The only "downsides" associated with our stay was the rooftop bar closed at 10:00 pm the night we were there negating our plans to have a nightcap after we had gone out for a late dinner, and the main restaurant on the first floor adjacent to the lobby that was classy/traditional and looked like it came out of "Southern Living" magazine did not serve breakfast or lunch-only dinner. Even the very nice and long main bar on the first floor accessible as you walk through the main entrance was closed when we returned from dinner around 10:15 pm. The staff was excellent and they have valet parking! I would definitely stay there again!
Stayed 1 night in Mar 2024

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Charleston is very walkable. Receptionists and housekeeping were wonderful! The only thing was this hotel did not have a place for breakfast other than in your room and that was just coffee and a few pastries that were placed near the elevator. There also was no where to sit other than your room. No courtyard or lounge area. The rooftop was a bar and restaurant.
Stayed 4 nights in Mar 2024

10/10 Excellent

Blake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was helpful and courteous. The rooftop bar is great and the location made it simple to enjoy Charleston.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night as a last minute trip away. We loved the location. The Pavilion Bar offered great drinks and Justin the waiter was great! Check in was quick and easy- ladies at the reception area were helpful. Bed and linens are nice and clean. Room was clean and lots of space. Only complaint would be the AC in the rooms. We turned to Air 65 setting and it was still warm all night. I read this in another review as well. All in all.. great hotel and we would certainly stay again!
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ava

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful, felt awkward using the pool as there was a nice restaurant and dress code on the roof.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Harley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring downtown Charleston. Close to our music venue (Music Farm). Beautiful hotel inside and out. We also enjoyed dinner at grill 225 located in the lobby.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is lovely, very convenient
Stayed 2 nights in Mar 2024

10/10 Excellent

sue, GENEVA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely rooms, free coffee, pastries and fruit in the mornings and cookies in the evening. Very nice and helpful staff. Perfect location to explore Charleston. I would definitely stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a 10!! Ive never given any hotel a 10. It’s beautiful! The restaurant is amazing! The coffee& tea service with cookies & muffins…. Heavenly! White robes, slippers, spacious bathroom & gorgeous bar, the ONLY place I’ll ever stay in Charleston!!
Stayed 3 nights in Mar 2024

6/10 Okay

Jacqueline

Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in very central location. Valet parking had in and out privileges but we never needed our car because we could walk everywhere from the hotel. Elegant features in rooms and in public spaces. Enjoyed the complimentary coffee and light breakfast each morning too. Very professional and friendly staff who went out of their way to make guests feel at home.
Stayed 2 nights in Feb 2024

10/10 Excellent

April

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great amenities. Bar and restaurant were excellent. Staff so kind and friendly. Rooftop pool and seating were great. Would definitely stay again.
Stayed 2 nights in Feb 2024

6/10 Okay

Ligia

Stayed 1 night in Feb 2024

10/10 Excellent

Brennan

Stayed 2 nights in Feb 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and sites. Very high quality facility and staff.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some of the best service I have ever experienced
Stayed 2 nights in Feb 2024

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and staff is super friendly. Walking distance to all of Charleston best restaurants
Stayed 2 nights in Feb 2024

4/10 Poor

Dan

Traveled with partner
Liked: Cleanliness, staff & service
Have been here many times over the years. It’s not near what it used to be or worth the price. Staff that was there was the only highlight of the three days. They did a great job given they were down to just a handful of people. Same seven people worked desk, concierge, bell and valet. Plus stocking the concierge floor. Hats off to them. The bad. No hot breakfast. Can’t even get hot breakfast with room service. No eggs, bacon, grits or biscuits here. No in room coffee maker either. Breakfast is coffee and poor pastry in the hallway. Not a fan of having to get dressed to go out for morning coffee. It was completely gone one day at 9 am. Tiny tv. Maybe 24in. The bed was overdue for replacement. Sore from sleeping, if you can call it that. Parking for valet was nonexistent. Had to use public parking then call the front desk to make space to pull in front of hotel valet. They just didn’t have staff. On final day appeared to be a homeless person locked in the lobby mens room stall sleeping. Everything was overpriced but that appears to be the new normal for Charleston. Have been visiting for over 30 years but this might be our last stay downtown. Charleston in general isn’t what it used to be. This place just adds to its demise. Sad on so many levels to see a place we love deteriorating.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael, Villanova

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, upscale experience. Attention to detail and high caliber service at every turn. Great rooftop bar and wonderful ambience throughout the hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big nice room. Great location.
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant, Grill 225, was excellent. The room was quiet. Staff were courteous.
Stayed 1 night in Jan 2024

10/10 Excellent

Thuy Linh

Liked: Cleanliness, staff & service, property conditions & facilities
Cute downtown property

10/10 Excellent

edward

Stayed 5 nights in Dec 2023

10/10 Excellent

Osmany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frustrated arrival
The initial room they gave us had a window with an opaque white covering which TOTALLY prevented you being able to see out of the room. When we complained they gave us another room. We got to the 2nd room and they knocked on the door before we unpacked and said they needed to move us to a 3rd room because they were decorating on that floor. The 3rd room was fine.
Stayed 2 nights in Nov 2023

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely hotel!
Stayed 1 night in Nov 2023

10/10 Excellent

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Stayed 3 nights in Nov 2023

10/10 Excellent

John, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. Close to tour "start" spots. Good staff. Really like the way they basically provide a continental breakfast within walking distance of your room
Stayed 4 nights in Nov 2023

10/10 Excellent

Brittany

Traveled with partner
We had an exceptional stay! Would definitely recommend and rebook for our next trip!
Stayed 4 nights in Nov 2023

10/10 Excellent

Walter

Stayed 1 night in Nov 2023