Ratings based on 494 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice quiet

Posted Aug 18, 2014
Enjoyed pleasant typical of this chain Always predictably nice
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Outstanding

Posted Aug 15, 2014
Beautiful rooms, outstanding service! Staff amazing!!
5 out of 5
Recommended
for Everyone
by A verified traveler from aiken ac

Posted Aug 13, 2014
Great location great service peninsula grille in hotel. Across from market
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, downtown Charleston next to market

Posted Aug 12, 2014
This is a very nice and historic beautique hotel, very convenient to shopping at the market and King Street, and within walking distance of many nice restaurants such as S.N.O.B. Close to many areas of interest. Has a nice restaurant within the hotel, the Peninsula Grill. We did not have dinner there, but did have breakfast and ate in the beautiful courtyard area. The staff at the hotel and in the restaurant was very helpful and courteous. Our room was very nice, although the hotel is on a corner bordered by 3 busy streets, and our room was on the first floor. We could not keep our curtains open due to our room being visible from the street. There were many pillows for the bed, but there should be a variation of soft/firm pillows. We had a hard time getting comfortable with those we had. The bathroom was very nice, and I appreciated the magnified wall-hung makeup mirror, but could have used a little better lighting. Overall, we really enjoyed our stay and loved the location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Florida

Great hotel in perfect location

Posted Aug 5, 2014
Pros: The staff, service, restaurant and location. It all made our trip truly wonderful!
Cons: I would like to see what some of the other rooms looked like. Ours was nice and comfortable but it might need a little refresher and updating soon.
Location: PERFECT LOCATION. City market is across the street and there are so many close restaurants and shops on East Bay street and King Street.
My husband and I went to Charleston for a few days last week. Neither of us have been to Charleston and wanted the true experience. I did some research beforehand and narrowed down the hotels to Planters Inn and Wentworth Mansion (both had received numerous awards and accolades). After much debate, I chose Planters Inn (which I should say was about $90 cheaper than Wentworth Mansion) because of the location. I wanted to be in the center of the historic district and able to walk everywhere and we sure were! The location is seriously perfect - most of the restaurants and places we wanted to go were a short walking distance away. Also, the hotel staff was superb. They helped us arrange the horse & carriage ride our 1st day as well as a rental car for a drive down to Savannah. They made things so easy and did it all with a gracious smile. There is no attitude there at all and they totally understand what service means. Also, the restaurant in the hotel, Peninsula Grill, is exceptional! The 1st night we had dinner there and we were blown away (the oysters, lobster trio, and steak were all amazing and then the coconut cake for dessert). Our waiter was nice, knowledgable and funny and it was a pleasure dining there. I would highly recommend Planters Inn to anyone going to Charleston.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location - walking distance to everything

Posted Jul 28, 2014
Pros: Rooms finely appointed and comfortable, staff extremely professional and helpful. The Peninsula Grill is a fantastic venue for dinner.
Will be my first choice on a return visit to Charleston.
5 out of 5
Recommended
for Couples
by A verified traveler from Alabama

Close to all Charleston Experiences

Posted Jul 28, 2014
Pros: Location and the room was an experience in itself. Staff was great!
Cons: Nothing!
Location: Hotel is within walking distance of all the main historical and dining experiences.
The location is the best possible. Staff was beyond courteous and went out of their way to make stay pleasurable. It was excellent experience!
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto ontario

Close to everything!

Posted Jul 27, 2014
Pros: Everything...but the dining from dinner to breakfast was outstanding.
Cons: Nothing...kudos to a great hotel.
The best of everything you could want in a hotel............ready for us,called us by name the whole time, great suggestions for what to do etc.......plus the hotel is superb on all fronts.........felt like Charleston from days ago...........our room was a 10plus for comfort and amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jul 20, 2014
Customer service was the best we've ever experienced.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Outstanding!

Posted Jul 11, 2014
Pros: Facility, Staff, Penninsula was great!
Cons: NA
Location: Terrific location.
Have been to Charleston numerous times, but staying at this hotel took our trip to a different level. Thanks