Ratings based on 1,534 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
71% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice and close to everything

Posted Sep 9, 2014
nice clean and close to shopping and eating and downtown charleston. easy to find from the highway
Comment from Hotel Management
Sep 16, 2014 by Laura, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the location and cleanliness. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from sand creek, michigan

very nice time at this hotel.

Posted Sep 5, 2014
Pros: almost everything.
Cons: the a/c was quite noisy, but bearable.
Location: a plethora of shops, restaurants, attractions within 5-10 minutes from hotel.
service, room, location, all were very pleasing. ALL employees we had contact with, were very helpful, and seemed genuinely sincere about wanting us to have a very pleasant stay in their hotel. housekeeping was especially helpful and patient with our requests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stanley, north Carolina

Convenience

Posted Aug 26, 2014
The hotel is in a great location if you want to be away from the crowd. It it is however closer enough to downtown now and the beach that you don't worry about allot of traffic. Whenever I go to Charleston I stay at this hotel, the staff is very friendly, and helpful with whatever you need.
Comment from Hotel Management
Aug 29, 2014 by John, Hotel Management
Thank you for your return visit and we are glad that you find the hotel accommodating for your visits and convenient for your activities in the area. I appreciate you taking the time to comment and we look forward to seeing you on your next visit to Charleston.
2 out of 5
by A verified traveler from n

Not worth being close to airport

Posted Aug 19, 2014
Not recommended should have listened to other reviews but it was closest to airport Very run down the hallways stunk like old mildew, smoke and dirt. Did not feel safe Will not ever return
Comment from Hotel Management
Aug 25, 2014 by Ashley, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay, including the smell in the hallways. We appreciate you taking the time share your experience as your comments are valued and will be used to consider improvements in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from MD

Nice hotel close to downtown Charleston

Posted Aug 15, 2014
Pros: The staff went out of their way to be accommodating, helpful and friendly.
Location: Downtown Charleston was 20 minutes or less away. It's close to shopping, a variety of chain restaurant, the beaches and airport.
We had an easy check in. The staff was very friendly. A complimentary meal with drinks was available to guests on the Wednesday we were there which was down-home delicious. Our room had some modern upgrades, a microwave and fridge which I always want to have in a room. Coffee in the am, flavored waters throughout the day and comfortable beds made the short times we were actually in the room a good experience.
Comment from Hotel Management
Aug 26, 2014 by John, Hotel Management
Richard, thank you for taking time to post a review. I am happy to see that you found the hotel convenient and comfortable. I hope you will stay with us on your next visit to the area.
Comment from Hotel Management
Aug 25, 2014 by John, Hotel Management
Glad that you were able to take advantage of our manager's reception on Wednesdays. The hotel is very convenient to downtown being just off the exit on I-26. It is a short ride to the historic district and the airport. Thank you for taking time to respond with your comments on your recent stay with us.
3 out of 5
by A verified traveler

No free breakfast if room reserved through Expedia

Posted Aug 15, 2014
Staff was very nice. Bathrooms clean. Sleep Number bed was extremely uncomfortable. The hotel was fine, though decent restaurants were within walking distance of much nicer hotels, we had to drive to get something besides fast food. Bit pricey for what we got, and we were disappointed that breakfast was not included since we reserved the room through Expedia.
Comment from Hotel Management
Aug 20, 2014 by John, Hotel Management
Thank you for commenting on your stay with us. I am disappointed that the beds were uncomfortable for you. It is so important for a good night's rest and we appreciate that not everyone is comfortable with a sleep number bed. As we replace our bedding packages we are moving to a more traditional style of bedding. I hope that on your next visit to the area you would stay with us again. I hear so frequently on the friendliness and professionalism of the staff, they try very hard to make your stay go well.
3 out of 5
by A verified traveler from Mississippi

Good location

Posted Aug 2, 2014
Pros: Friendliness and courtesy of staff. We didn't try the restaurant, but it did smell good!
Cons: More bath towels and cloths!
Location: Not really sure. There were several restaurants, but we rode into the historical district and spent most of our time there.
Good location to the airport, however, if you plan to spend a lot of time downtown, you might want to stay there instead. It is only about a 25 minute drive though. The staff was friendly and courteous. The room was fine, only complaint, I had to use the same bath cloth for 3 days and nights. We did get clean towels. The hotel had 2 or 3 family reunions going on, but this didn't bother us at all. It is large enough to accommodate.
Comment from Hotel Management
Aug 5, 2014 by John, Hotel Management
Thank you for your visit and comments. The hotel is conveniently located on I-26, close the airport, outlet mall, shopping mall and about 8 miles to the historic district. I am glad to here that your enjoyed your stay in Charleston and hope that you will stay with again on your next visit.
2 out of 5
by A verified traveler from Annapolis , Md.

Needs upkeep

Posted Jul 28, 2014
Bureau draw was broke (2) Only received fresh towels no wash cloths and fresh hand towels.
Comment from Hotel Management
Jul 31, 2014 by John, Hotel Management
Steve, Thank you for your comments regarding your recent stay at the Radisson. Our intention is to have guests rooms in working order and with proper amenities, we failed you on your stay. I apologize that complete towel sets were not delivered to your room and that the bureau had broken draws. We are address both issues to ensure guest have a good experience in the future.
Comment from Hotel Management
Jul 31, 2014 by John, Hotel Management
Steve, thank you commenting on your stay. It is our intention that all rooms have full amenities and everything in working order; and we failed you. I apologize that you did not receive a complete set of towels during your stay and that the furniture was not in working order. We are addressing both issues and hope that on your next visit to Charleston you would consider staying with us. Again thank you for your comments as we work to improve areas that need attention.
2 out of 5
by A verified traveler

Posted Jul 21, 2014
Bad part of Charleston. Hotel food was terrible. Pool area more for playing pool than swimming. Towels were not replaced in room and floor not vacuumed. TV cable was hit or miss on some channels.
Comment from Hotel Management
Jul 27, 2014 by Ashley, Hotel Management
We apologize for the problems you encountered during your stay with us. We are taking the steps necessary to ensure the condition of our hotel is in high quality. We appreciate you taking the time to review our hotel, as it enables us to evaluate our shortcomings from the guest perspective, and make the changes necessary to improve our property. Thanks again for your time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seminole, FL

Centrally located

Posted Jul 13, 2014
Pros: I price was good and the room were clean and comfortable.
Cons: The hallways and elevators are in need of updates. There was a women in the parking that knocked on our window asking for money.
The hotel was good for the price. They are in the middle of renovations. It's centrally to all of the sites in and around Charleston.
Comment from Hotel Management
Jul 18, 2014 by John, Hotel Management
Thank you for posting a comment for the Radisson Hotel Charleston Airport and giving the hotel a 4-star rating. I am happy that we were able to help you enjoy your visit to Charleston. We look forward to having you stay with us on your next visit to the area.