Ratings based on 409 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Florida
Nice amenities - not far from downtownPosted Mar 15, 2015
Pros: Less expensive than hotels located closer to downtown
Cons: Verifying breakfast food supply so as not to run out
Location: Near downtown Charleston - great sites - LOVED the military museums - USS Yorktown, etc.!!
Room smelled of cigarette smoke and we were quickly changed to another room as this hotel is a non-smoking hotel. Very helpful. Breakfast was great - eggs and sausage and waffles and other items! Staff very friendly.
for Everyoneby A verified traveler
Rooms excellentPosted Mar 11, 2015
Pros: The room was very nice, the location was great, the staff was great.
Cons: I thought the room was excellent....but the halls and the elevators could have been cleaned better. The carpet in the halls looked old and worn.
Location: Location was central. A variety of restaurants within a few miles.
I enjoyed my stay here. The room was made up well and clean, and comfortable.
for Familiesby A verified travelerfrom Clearwater, FL
Great 3 day stayPosted Mar 5, 2015
Pros: The staff and facilities cleanliness
Cons: Access to & exit from parking was sometimes challenging due to location on busy highway and poor traffic light timing which blocked driveways.
Location: The room was only 10 min. from downtown Charleston and the "Museum Mile". Only 10 min. from Johns Island. Lots of food and stores between on Hwy 17
We enjoyed our stay in a newly remodeled room. It's so nice to start the day with a well stocked breakfast buffet. The staff were so obliging and always a smile. We found the people of West Ashley very welcoming.
for Everyoneby A verified travelerfrom Charleston, SC
The best value hotel I've been toPosted Feb 17, 2015
Understand that this isn't the Ritz. But everything was clean and worked properly, which is more than I can say for some other value hotels. The breakfast is good, no cigarette smells which are common at other places. I really don't have a complaint. I got exactly what I needed. I recently stayed in another hotel (holiday Inn express) similarly priced in which lights didn't work, tub didn't drain properly, stains on walls and carpet. Sleep Inn has none of those problems. I kind of expected the opposite, but have been pleasantly surprised.
by A verified travelerfrom Utah
Hotel that does not keep up maintenancePosted Feb 8, 2015
Pros: It seemed upgraded from the looks of it. It offered a continental breakfast.
Cons: Making sure items in the room work before putting someone in it (e.g., shower, TV, phone).
Location: Decent location that was relatively close to everything I needed to get to, though on a very busy street that was hard to get out of.
Even though the hotel room appeared nice, I had a really bad experience: First, the one sink that I had was clogged, but it still drained, albeit but slowly, so I let that be. However, the next morning, when I was about to step into the shower, the shower would only turn on to a trickle. I messed around with it to make sure it wasn't just me not turning it on right, and after every attempt, it would not turn on more. I went to go call the front desk, but there was no dial tone. Checked that the phone was plugged in (it was), and didn't have time to mess around trying to fix the broken phone, so used my cell phone to call down to the front desk. When I explained I needed to get in the shower now to get to a job interview, but that the shower was broken, the person at the front desk said, "I apologize but the maintenance person is not in yet, so there is nothing I can do. Thank you and have a good day." Although I was pretty livid, I didn't have time to resolve the issue right then, so I washed my hair in the clogged sink and bathed with a wash cloth [NOT ideal...especially when I am paying for a shower!!!]. Before leaving for my interview, I reminded the front desk to please fix my shower while I was gone. When I came back to my hotel (over 8 hours later), the shower was still not fixed. I had to request again that they fix it. It did eventually get fixed, but not without me feeling like I had to pester them to do it. Also, every channel on TV was fuzzy. Not impressed.
for Everyoneby A verified travelerfrom ga
Sleep InnPosted Feb 5, 2015
Very nice quiet , relaxing hotel, would stay agin!!
for Everyoneby A verified traveler
Nice place and cheap!Posted Feb 3, 2015
Pros: Locations is great to Charleston, facility was pretty good for the price.
Cons: Water Pressure in the rooms.
Location: Lots of places to eat, close to Charleston.
Only issue was low water pressure in the shower. Everything else was quite nice.
for Business Travelersby Ociefrom Ft. Benning, Georgia
My best hotel stay in CharlestonPosted Jan 26, 2015 on Hotels.com
From our initial entry until our departure the staff was very friendly. The place was super nice and clean; the room was in excellent condition.
for Familiesby A verified traveler
Excellent place to stay.Posted Jan 21, 2015 on Hotels.com
Wonderful Service, good location, good breakfast.
for Personal Eventby A verified traveler
Sleep InnPosted Jan 17, 2015 on Hotels.com
Everything was as promised.